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Our new Kodak Easyshare 5500 All In One Printer will not receive or send faxes.

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Make sure you have a dial tone by plugging in a regular phone,

Posted on Nov 11, 2008

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Want receive a fax


To receive a fax, first check to see if your telephone line has the capacity to send and receive faxes, a "conventional modem" sometimes is necessary, that may have changed with VOIP . Make sure to configure printer for faxing and that the Fax icon appears in the Printer/Fax window.. Follow all the basic set up steps to configure Fax, making sure all options are set correctly to enable where required. You might call your local phone company and ask them what you need to hook up a fax capable printer...or ask the manufacturer for the specifics of configuration for faxing.

Jul 29, 2010 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Kodak 5500 aio will recieve faxes but won't send faxes


Make sure that the settings is properly set especially for the region settings. If problem persist please upgrade the firmware of your pinter.

Jan 07, 2010 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

My kodak 5500 all in one inkjet printer will send fax, but comes thru blank at the other end. Yes I have the document with lettering up like it says.


The problem, more than likely, is the quality of the scan. The 5500 sometimes overexposes the original. Test the scanner by scanning the document tou want to fax using HomeCenter software and looking at the screen preview. You can make some pre scan image density adjustments by changing the fax settings brightness setting to low (1 or 2) and changing the color setting.

Apr 30, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

I just received kodak 5500 printer and error message paper jam


I cannot send a fax, it goes & then on the confirmation page I get an error under results. please HELP.

Dec 25, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Problems to SEND a fax


I'm not sure what you mean entirely but this could help.

Usually sending faxes are only a problem if:

You have the printer set up correctly. (Phone line must be in line 1) or your phone line digital, which the product does not support unless you have a filter.

Also, if by different dial tone you mean "distinctive ring," that also is not supported by the product.

Aug 20, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Fax machine settings for distinctive ring line setup. Kodak 5500


This 5500s don't receive faxes if you have voicemail. You can still send faxes. Just make sure Disable call waiting is set up correctly in Fax Settings

Jul 29, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Kodak All In One Printer Series 5500


Ok. call 1.800.421.6699 for the print quality prob. With the fax, they might be able to help you too.

Jun 17, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

2 Answers

Fax machine


what do you mean? you cant send? or you cant receive fax?

first know if you are using a digital or analog line. if youre using digital line you need to have a micro filter and it must be connected to the fax line. if you have an answering machine it must be connected at the back of the printer(EXT-2) to make it work. then on your printer press menu and then choose fax settings
answering mode must be YES(if you have an answering machine)
rings to answer is 1 ring less than your answering machine
disable call waiting must be set to NO.

let me know what happen

May 22, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

4 Answers

My model Kodak 5500 printer/fax


Just found your post and I'm having the same problem. Everything else seems to be working correctly. I can copy, scan, print and I THINK I can send a fax correctly, I should have called the person and made sure it arrived. However, I cannot receive faxes. I have an answering machine on the line, but it is not plugged into the Kodak Pinter, it is in another room. The answering machine answered the call, the FAX noise came across, but the Kodak Printer never picked it up and printed out the fax. I think I have all the settings correct, but the instructions are not very clear. Do you think I HAVE to have the answering machine plugged into the Kodak Printer? That doesn't make sense, but I might try it.

Feb 02, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

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