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Replacing charcoal in my kinetico water softner

Need to know how to backwash my system after replacing the charcoal in the twin tanks.

Model 51

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  • Marc Hess
    Marc Hess May 11, 2010

    Do you have a water softner, or a charcoal filter system? A softner would be filled with resin, and a filter with charcoal.

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On the top of the unti there is a plastic site glass it also will have a phillips screwdriver slot when you insert the screw driver you have to push down and then turn it clockwise until you hear it kick in the let off let it run the entire cycle then run a faucet to make sure everything is clear and clean

Posted on Dec 05, 2008

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Posted on Jan 02, 2017

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The smell is actually not sulfur but Hydrogen Sulfide or H2SO4. It comes from a harmless bacteria that when collect in large quantities produce that sulfur smell. It is common to smell more of it in the hot water than cold due to the fact that the bacteria are more prone to grow on metallic surfaces than others and your hot water tank contains a sacrificial anode or rod that grows these bacteria really well. You have several choices to help with the problem. You can put any number of systems on your well equipment such as an aerator, a chlorine injection system, a charcoal filter and so on, you can also reduce the problem by having a plumber remove the sacrificial rod from your water heater, but do so knowing why it is in there in the first place. This problem has been around in southern states for a long time and varies by season in severity and there are many ways that people deal with it. You simply have to choose the method that you prefer based on cost, tolerance and effectiveness. I can tell you that I have a chlorine injection system and a charcoal tank to remove chlorine residue and have dealt with this for over 30 years. Good Luck to you and thanks for asking on Fixya!

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My softener is a Culligan Mark 89. Water looks clear but is real salty. I bypassed the system and purged the lines to get rid of the taste.


Call Culligan for service. You have a serious problem as it sounds like your resin bed is not going through the backwash cycle before returning to operate mode.

Normally when your water softener goes through a recharge cycle, a solenoid operates to bypass the system while brine (extremely salty water) is drawn into the resin tank to perform the ion exchange process. This is a timed process. Once it completes then your softener switches into backwash mode where the resin bed is flushed with clear water. Finally at the end of the recharge cycle the softner switches back into normal operation.

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