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Have internet connection for e-mail but cannot connect computer to server. Have the ability to send and receive e-mails. I have removed all firewalls and have no-add-ons other firewall on, Defender being only firewall in use. Have ran all diagnois programs and each have found no errors in computer operations. This network had 4 connected, now only two are connected. Network working fine. Have removed e-mail account and re-enterd all works fine except that the PC will not connect to internet.

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1.check your browser if you have work offline check try to uncheck it. its under file on your browser menu.
2.have you try to delete your temporary internet files under tools - internet options - browsing history
3. check all working pc if they have proxy settings under tool-internet options- connection tab- lan settings. copy it if they do have.

Posted on Nov 12, 2008

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Getting outlook to work; won't connect to server


Hi! Thanks for using FixYa to solve your problem. Basically, Outlook needs to know what your outgoing and incoming servers are, and how they are configured, in order to send and receive your e-mail correctly.

The incoming server is the e-mail that you receive from other people. The outgoing server is the e-mail that you send to other people. I would advise the best thing that you could do is to call your Internet Service Provider, or ISP (like Charter or Verizon), and ask them the following questions:

1) What is the address of the incoming e-mail server? (like pop3.charter.net) -
usually this is a POP3 server.

2) What is the address of the outgoing e-mail server? (like smtp.charter.net) -
usually this is an SMTP server.

3) What is the port for the incoming server?

4) What is the port for the outgoing server?

5) Is this an encrypted connection?

6) Does either server require authentication (usually the incoming server)

In addition, please be sure that you use the correct username and password for your e-mail that your ISP provided you. This is likely going to be different than the username and password that you use to login to your ISP's website (it is for Charter).

POP3 and SMTP are "protocols," or languages, so to speak, that your ISP's network uses to "talk to" other servers to send and receive your e-mail. As long as these settings are configured correctly, Outlook should have no problem sending and receiving your e-mail.

These same methods work for other e-mail clients like Mozilla Thunderbird and Incredimail.

When you create a new account in Outlook by the way, Outlook will try and use an encrypted connection. If your ISP does not use encryption, you will wait a good long time and then Outlook will tell you it can't find or configure your e-mail s ervers. If that happens, just tell Outlook to use a non-encrypted connection, and then it should find all your e-mail server's settings from your ISP just fine without further intervention.

I do hope this helps! Take care!

May 17, 2011 | Microsoft Outlook

1 Answer

Can't use either Microsoft Live Mail or Lookout Express v6 with Belkin Router. Can't send or receive email Can you tell me what the email setup is for either one? Both email programs probably use the same...


Ask COMCAST for the names of their POP-server and of their MAIL-server, and configure Outlook Express to use those names.

Microsoft Live Mail is "web-based" -- all you need to do is to web-surf to their web-site, login, and click "send/receive" or click "compose" and later "send".

Sep 03, 2010 | Computers & Internet

1 Answer

I can recieve email but I cant send any email out


If you can successfully receive e?mail messages, but can't send messages, then Windows Mail is having problems connecting to the outgoing e?mail server that's used to send messages. These are likely possibilities:
  • If you've never been able to send e?mail successfully using Windows Mail, your e?mail account is probably not set up properly. First, follow the steps to verify your e?mail account information in the "I can't receive e?mail" section of this help topic. If you verify that your e?mail account information is entered properly, you might need to change your authentication settings so that when sending mail, you sign in using your e?mail user name and password. Check with your e?mail provider to see if it requires authentication for sending e?mail.
    To use authentication when sending e?mail
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then, under Outgoing Mail Server, select the My server requires authentication check box.
    5. If the account information that you use to send e?mail is not the same information that you use to receive messages, click Settings, click Log on using, and then enter the user name and password that you use to send e?mail.
  • Many Internet service providers (ISPs) require you to be directly connected to their network to use their outgoing e?mail servers. If you're using a mobile PC and connect to the Internet using a different ISP (such as when using a wireless connection in a hotel), you might be able to receive, but not send, e?mail. Some ISPs will allow you to send e?mail when connected to a different provider if you use authentication when sending. Follow the previous steps to use authentication when sending e?mail. If your ISP doesn't allow this, you'll need to find out the name of the outgoing mail server for the ISP you're currently using, and then change the settings in Windows Mail to use it.
    To change the outgoing mail server settings
    1. Open Windows Mail by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking All Programs, and then clicking Windows Mail.
    2. Click the Tools menu, and then click Accounts.
    3. Under Mail, click your e?mail account, and then click Properties.
    4. Click the Servers tab, and then enter the new mail server in the Outgoing Mail (SMTP) box.
    5. If the new outgoing mail server requires authentication, under Outgoing Mail Server, select the My server requires authentication check box.
    6. Click Settings, click Log on using, and then enter the user name and password for the outgoing mail server.

Mar 27, 2010 | Yahoo Mail

1 Answer

My computer has Vista and Outlook Express. Problem when I am in some motels on wyfi I can get the internet and my email but can not send out emil. If I go to my providers web site and then go to my web...


Are you able to surf the net using the WiFi (when the evdo connection has been closed via comm manager)?

If you're online with WiFi, but can't send email (yet you can receive), I'm guessing that the WiFi's internet connection may be the culprit...
You see, many ISPs have outgoing mail filters in place so that viruses and the like can't send out spam from multiple computers.
For example, my provider is optimum online, and they only allow outgoing mail traffic on port 25 (the standard pop3 outgoing port) if it is going to mail.optonline.com.
All you have to do then, is change your outgoing mail server to optonline, and you're all set (note this doesn't change your email address... all outgoing mail servers are the same, you can use whichever you want and it won't have any effect on your name or anything). Every optonline user in my area knows about this by now.

Problem is, then you can't send email from EVDO because optonline isn't accessible from there.
I chose to only send and receive email from the EVDO connection (you can set this somewhere, although I don't remember where), so even when using Wifi, outlook is using the cellular connection.

Alternatively, you can use an exchange server which won't have this problem (since it doesn't send outgoing mail directly, but rather syncs with a server which then sends your mail). special thanks to: dishe

Mar 11, 2010 | Microsoft Computers & Internet

3 Answers

Cannot get or send mail. error ox8oocccod


Error 0x800CCC0D
Problem: When you try to send or receive email, you get an error message. It
says the error number is 0x800ccc0D.

Solution: This error is basically saying that your computer cannot connect
to the mail server. The most common and obvious cause of this is that you
are not connected to the internet at all. To test whether this is the case,
try opening a news web page like news.com or doing a Google search (just
opening your homepage is not a good enough test, because it may be saved, or
"cached", on your computer's hard drive). If this test fails, then the
problem is not with e-mail specifically, but rather with the internet
connection. For users on dial-up, you need to dial in first, and then you
should be able to check your email. If Windows is indicating that you are
already connected, try disconnecting and then dial in again. If that fails,
try restarting the computer and then connecting again. If that fails, you
may have spyware or your modem may have gone bad.

If, on the other hand, you are able to pull up web pages, yet still get
error 0x800CCC0D, you should check to make sure the mail servers are typed
in correctly. To check this in Outlook Express, open the Tools menu, select
Accounts, click on the Mail tab, click on the Properties button, then click
on the Servers tab. Or, if you use a different email program, follow the
equivalent procedure for that program. The incoming mail server should be
pop3.vcn.com unless your email address doesn't end with @vcn.com, in which
case put in whatever your address ends with instead of vcn.com (for example,
if your address is person@wavecom.net, enter in pop3.wavecom.net ). The
outgoing mail server should be smtp.vcn.com or substitute whatever your
email address ends with for vcn.com.

Make sure to check the mail servers for all your mail accounts if you have
multiple email addresses.

If you still get error 0x800CCC0D, and definitely can pull up web pages
(that is, the rest of the internet is working fine, only email is having a
problem):

* Restart your computer. This is simple, so you might as well try.
* Try disabling e-mail scanning in your anti-virus program. To do this
in Norton, double-click on the yellow picture for Norton down at the bottom
of your screen by your clock to open Norton. Then click the Options button
at the top of the window (if a drop-down menu appears, choose anti-virus),
then click the word Email on the menu on the left side. Uncheck both Scan
Incoming and Scan Outgoing. Click OK, then close Norton. Try checking your
messages again.
* Disable your firewall. It could be blocking Outlook Express, or
whatever your email program is, from accessing the internet. McAfee firewall
will usually not turn off even when you tell it to, so you'll have to go
into the firewall settings and delete your e-mail program from the blocked
list, or just uninstall McAfee firewall entirely using the Add/Remove
Programs control panel.
* Make sure you recieve replies when you ping the mail server. If you
cannot, something strange is going on.
* Try checking email using a different mail program such as Thunderbird,
or through webmail on our web site, and see if that works.



Other Cases

You may be able to get mail when you first open Outlook Express, but then
get error 0x800CCC0D from then on. To solve this, go to the Tools Menu >
Options > Connection tab, and uncheck "Hang up after sending and receiving".

Your email works fine, but error 0x800CCC0D keeps constantly popping up over
and over. In Microsoft Outlook, Tools > Options > Mail Setup tab > Send and
Receive, and uncheck "Schedule an automatic send/receive every 5 minutes"
(older versions of Outlook will have a similar option under the Mail
Delivery tab). In Outlook Express, go to Tools > Options, and uncheck "check
for messages every ... minutes".

Aug 30, 2009 | Sony VAIO JS Series Desktop Computer...

2 Answers

Mail sending problem in outlook express 2003


Tried to take backup of messages was not able to copy the dbx files
- Rename folders.dbx
- Was able to send/receive messages without any error
May not able to retreive some messages in sent items, deleted items folder

>lets create new identiy
http://support.microsoft.com/kb/209169

Dec 06, 2008 | Microsoft Office Outlook 2003 for PC

4 Answers

DL-524 send mail


Hi,

Are normal network services available to you:-

1) can you ping a server on the Internet?
2) can you browse the Internet?
3) Is the problem only email, if so do you know which mail server you are trying to access?

You shouldnt need to open up any rules in the firewall for SMTP, unless you are hosting a mail server. When you request mail from behind the firewall, most firewalls allow through all traffic from the inside network to the Internet. therefore, if you can see the Internet this is usually a good indication that theres no internal filtering.

all your mail client does is create a connection to port 25 on the SMTP server. You can replicate this by doing :-

telnet <MAIL SERVER ADDRESS> 25

you should get a banner or something up if you can see it. I dont think its a router problem if all other services are woking ok. If you get a banner from the above command, then its definately not a router problem.

ta,

Nov 13, 2008 | Computers & Internet

1 Answer

Sending mail from outlook express via a Reliance ZTE CDMAIX mobile


Check that your outgoing port is 578 or 25 in advance settings.

Sep 26, 2008 | Computers & Internet

2 Answers

E-mail pictures using Kodak EasyShare software


when I send a picture, the envelope shows sending but it never goes thru to the recipient.

Aug 29, 2005 | Kodak EasyShare One Digital Camera

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