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I have just bought a printer/fax machine and my Brother Fax 1020 is now on the extension line from the printer/fax. I have been unable to stop the Brother Fax from receiving faxes before the printer/fax recognises the distinctive ring. I would like to use the brother fax 1020 as a telephone only. Regards, Hamish

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Turned distinctive ring off (Menu 6/7)

Posted on Nov 12, 2008

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How do I receive faxes with the 240c


Hi,


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.


*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
  1. Setting the Receive Mode
    1. Press Menu.
    2. Press the up or down arrow key to select Initial Setup.
    3. Press OK.
    4. Press the up or down arrow key to select Receive Mode.
    5. Press OK.
    6. Press the up or down arrow key to select Manual.
    7. Press OK.
    8. Press Stop/Exit.

Receiving Faxes in Manual Mode
  1. Lift the handset of a telephone that is on the same line as your Brother machine.
  2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
    • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
    • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
  3. Your Brother machine will produce receiving tones.
  4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

  1. Press Menu.
  2. Press the up or down arrow key to select Fax.
  3. Press OK.
  4. Press the up or down arrow key to select Setup Receive.
  5. Press OK.
  6. Press the up or down arrow key to select Easy Receive or Fax Detect.
  7. Press OK.
  8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
    If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
  9. Press OK.
  10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:
  • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
  • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 14, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer

Unable 2 send or recive fax


Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

Apr 15, 2010 | Brother MFC-8220 Fax

1 Answer

My machine (1020) will not except incoming fax's Why? Do I have to set up machine differently?


Some machines have a three answering modes.
1-manual-you have to pick up the fax headset and then press send when someone calls you with a fax.
2- auto-The machines answers the phone line when it rings and receives the fax automatically.
3-answer- the machines acts like a voice answering machine only.

Check your display or user settings to see that it in in AUTO RX or receive mode. .
Hope that helps.

Jan 17, 2010 | Brother FAX-1020 PLUS Plain Paper

1 Answer

Stand-alone fax machine share the line of a business extension?


Only for outgoing faxes. You would need fax server software to receive

Feb 27, 2009 | Brother IntelliFAX 2800 Laser Fax

1 Answer

How do you set the number of rings on a brother 560 fax machine


Hi,

Setting Ring Delay:
The Ring Delay setting determines the number of times the fax machine rings before it answers. If you have extension phones on the same line as the fax machine, keep the Ring Delay at a default setting of 4:
1 Press Function/Set, 2, 1.
2 Press < or > to select how many times the line rings before the fax machine answers (00 – 04) and press Function/Set. If you select 00, the line doesn’t ring at all.
3 Press Stop to exit.

Hope that's clear enough :)

Chris (ziraffa)

Nov 26, 2008 | Brother IntelliFAX 560 Plain Paper Fax

1 Answer

Communication error


keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

Apr 18, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

1 Answer

Brother fax1020


start by inserting a document into machine and press the copy button. if come out ok then check your phone line to see if it's live and plugged into the right slot marked "L" and not phone. if still not able to fax try to call that number using a regular phone and listen for the high pitched squeeling noise.
hope this helps.

Thank You,

Mikey

Apr 03, 2008 | Brother FAX-1020 PLUS Plain Paper

2 Answers

Brother Fax 1020


The 1020 only had a hard copy manual (ie not on PDF). The 1020e was rework of the previous model of the 1020 so it should be pretty much the same. Try this link - http://www.remington.com.pg/PDF_files/Brother%20-%20Plain%20Paper%20Faxes/Fax%201020e/Fax%201020e%20User%20Guide.pdf

Jan 11, 2008 | Brother FAX-1020 PLUS Plain Paper

1 Answer

Brother 1270E won't receive faxes


make sure the phone line is plugged into the port marked "line" not "phone"

Jun 14, 2007 | Brother IntelliFAX 1270E Plain Paper Fax

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