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Cannot install any software programs. I insert Install CD and nothing happens. Cannot access Run or Install exec on computer to install. Make HP Pavilion Model dv6830us SN CNF8100DQS

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Can u go to my computer and double click the cdrom drive/right click and choose explore????

Posted on Nov 11, 2008

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Posted on Jan 02, 2017

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How can i have hp psc 1510 driver and valid Win32


Here's the fix:
* First uninstall your current HP installation.*
Step one: Uninstall the printer driver and software
1.
Disconnect the universal serial bus (USB) cable from the computer.
2.
Insert the printer software CD into the computer.
3.
A prompt to uninstall the software displays. Follow the on-screen instructions to uninstall the software.
4.
Restart the computer.
Step two: Turn off the Terminate and Stay Resident (TSR) programs and other background programs
When the computer is turned on, a software group called the Terminate and Stay Resident (TSR) programs automatically loads. These programs activate some of the computer utilities such as the anti-virus software but are not required for the computer to function. Occasionally, TSRs prevent the printer software from loading so that it does not install properly.
In Microsoft Windows 98, Windows ME, and Windows XP, use the MSCONFIG utility to prevent TSR programs and services from starting up.
1. Click Start and then click Run. The Run window opens.
2. In the Open: box, type msconfig, and then click OK. The MSCONFIG utility window opens.
3. Click the General tab.
4. Select Selective Startup.
5. If there is a check mark next to Load Startup items, click the check mark to remove it.
6. For Windows XP systems only - Click the Services tab and place a check mark in the Hide All Microsoft Services box. Select Disable All.
7. Click Apply and then click Close.
8. Click Restart to restart the computer.
Unplug your USB printer cable and reinstall. That's it!
Visit the HP Help Documentation Page for this error.
Here's the text from their page in case the URL for this changes:
Issue
The printer software installation stops and the Printer Driver Unknown error message displays on the computer. This document applies only to products connected with a USB cable.
Figure 1: Printer Driver Unknown error message
Solution: Follow the steps below to resolve this issue.
NOTE: These instructions do not apply to Windows 2000 because the MSCONFIG utility used in Step two does not exist in Windows 2000.
Step one: Uninstall the printer driver and software
1.
Disconnect the universal serial bus (USB) cable from the computer.
2.
Insert the printer software CD into the computer.
3.
A prompt to uninstall the software displays. Follow the on-screen instructions to uninstall the software.
4.
Restart the computer.
Step two: Turn off the Terminate and Stay Resident (TSR) programs and other background programs
When the computer is turned on, a software group called the Terminate and Stay Resident (TSR) programs automatically loads. These programs activate some of the computer utilities such as the anti-virus software but are not required for the computer to function. Occasionally, TSRs prevent the printer software from loading so that it does not install properly.
In Microsoft Windows 98, Windows ME, and Windows XP, use the MSCONFIG utility to prevent TSR programs and services from starting up.
NOTE: This step does not apply to Windows 2000 because the MSCONFIG utility does not exist in Windows 2000.
1.
Click Start and then click Run. The Run window opens.
2.
In the Open: box, type msconfig, and then click OK. The MSCONFIG utility window opens.
3.
Click the General tab.
4.
Select Selective Startup.
5.
If there is a check mark next to Load Startup items, click the check mark to remove it.
6.
For Windows XP systems only - Click the Services tab and place a check mark in the Hide All Microsoft Services box. Select Disable All.
7.
Click Apply and then click Close.
8.
Click Restart to restart the computer.
Step three: Install the product software
Listed below are several options for installing the product software. If the product software CD is not available, HP recommends downloading and installing the product software from the HP Website at www.hp.com.
Method one: Install the product software from the CD
1.
If the product software CD is still in the computer CD drive, remove it and re-insert it in the CD drive.
2.
If the software installation does not start automatically, follow the steps below.
1.
Click Start and then click Run. The Run window opens.
2.
In the Open: box, type D:\setup.exe, where D is the letter of the CD-ROM drive.
Follow the on-screen instructions to complete the software installation.
Method two: Download the software from hp.com
1.
Go to www.hp.com and click Software and driver downloads.
2.
Type the model number of your product in the Search box.
3.
Select the operating system of the computer to which the device is connected.
4.
Click the downloaded software to start the software installer.
5.
Follow the on-screen instructions to install the software.
Step four: Use the MSCONFIG utility to enable the Startup software
1.
Click Start and then click Run. The Run window opens.
2.
In the Open: box, type MSCONFIG and then click OK to start the MSCONFIG utility.
3.
On the General tab, select Normal Startup to automatically enable all features the next time the computer is started. In Windows XP, click the Services tab and select Enable All.
4.
Click Apply and then click Close.
5.
Click Restart to apply the changes to the computer.

Jan 20, 2015 | HP Computers & Internet

1 Answer

HP Officejet 6110 - Scanning Error. Cannot connect to PC


Uninstall and Reinstall the software

1 On the Windows taskbar, click Start, choose Programs or All Programs
(XP), choose Hewlett-Packard, choose hp officejet 6100 series, then
choose HP Uninstaller.
2 Follow the directions on the screen.
3 If you are asked whether you would like to remove shared files, click No.
4 After the program finishes removing the software, disconnect your
HP OfficeJet, and restart your computer.
5.Do not reconnect the Officejet now
6 To reinstall the software, insert the HP OfficeJet 6100 Series CD-ROM into
your computer’s CD-ROM drive, and follow the instructions that appear.
7.After the software is installed reconnect the usb cable and allow the
computer to detect and install the software

If this doesnt work then get back to me

Nov 27, 2007 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Had to install a new harddrive on my HP computer, while installing the HP J4580 software I had a power failure.....rebooted and uninstalled (using the control panel uninstall) the J4580 software. NOW when...


it's sure that the hp j4580 entries are still existing in the computer if the installation was done with the cd-rom then please do the following steps: insert the cd-rom into the computer do not auto-run the cd go to the hp cd icon in my computer right click on cd icon then click on open then look for folder named util under util right click and open folder ccc then under ccc you will look for a file l3 uninstall or uninstall.l3 right click on it and click on open then disconnect the usb cable from the printer(in case it is a wired installation) go on selecting the files that the uninstaller will show then do not restart then go to the control panel go to add or remove programs remove the hp softwares if exists(hp j4580 required software,hp solution centre,hp imaging device,hp customer participation program,shop for hp supplies,etc.. ) then go the start icon go to the run option enter "regedit" then registry opens up click on h-key local machine select software then select hp printer entires that are highlighted then delete them from the registry restart the computer then download the fresh version of j4580 from hp.com then install the software the issue will be resolved for a software download install: go to the folder where the downloaded version is saved then right click on the software and click on `run then close the folder then go the temp folder by writing the command in the run box %temp% then look for a folder that starts with the name"7z........." open that folder then look for util folder then the steps mentioned above will be done please try this and the issue will be resolved if the issue remains unresolved please revert back

Dec 22, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

When i try to scan a photo my scanner says ''youneed to install or run hp software for this feature'' how do i do this?


Software included
HP Image Zone Photo & Imaging Software: HP Director, HP Photo Gallery, HP Image Editor, HP Instant Share, HP Photo Prints, HP Creative Projects, HP Quick 4 x 6 prints, HP Document Viewer, HP Send to Programs

The above software should be able to be run by inserting the cd-rom into your cd-rom or dvd-rom drive.

Once installed you'll be able to run the scanner.

Jul 09, 2010 | HP Officejet 7310 All-In-One Printer

1 Answer

Color printed pages are too light.


  • Troubleshooting Setup and Install If your device is not recognized:
    • Verify that your cable is USB 2.0 high-speed compliant.
    • Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer.
    • Check that the peripheral is turned on. Peripherals will not be recognized if the power is off.
    • Ensure that your USB cable is no more than 15 feet or 5 meters in length.
    • Check that the USB port is enabled. Some computers ship with disabled USB ports.
III. INSTALLATION INSTRUCTIONS When operating in a Windows environment, the CD-ROM setup or installation software detects the version of the operating system that you are running. The software is installed in the language that you have selected. For example, if you are running an English version of Windows and have the language preference set to Spanish, the installation utility will install the Spanish version of the printing software for the appropriate Windows version. INSTALLATION OPTIONS Two methods are available for installing printer drivers and software components for the printer.
  • Full (Recommended) . Installs everything that your device needs to work plus HP Solution Center:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL6 driver
    • HP Toolbox FX . Allows you to change some printer settings and contains documentation and self-help tools.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Color LaserJet 2605 series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.
    • HP Solution Center . Use HP Solution Center to gain access to product-specific software and on-screen help. By using HP Solution Center, you can access the HP Shopping Web site and update your HP software. If you have the HP Color LaserJet 2605dtn, you can also transfer images from a photo memory card. To start HP Solution Center, click Start, Programs, choose the HP program group, and then click HP Solution Center.
    • HP Photosmart Transfer . Software for transferring images from photo memory cards to your computer (HP Color LaserJet 2605dtn only).
    • HP Product Assistant . This software detects problems that occur with your HP products and can offer solutions to help you resolve those problems.
    • HP Software Tour . Use this for an overview of the software features.
    • HP Software Update . Use this software to check for software updates for your HP products.
  • Minimum . Installs everything that your device needs to work. The following is a list of available components:
    • HP Color LaserJet 2605 PCL 6 driver or HP Color LaserJet 2605dn_dtn PCL 6 driver.
    • Screen Fonts . Printer-matching TrueType fonts help ensure WYSIWYG printing.
    • HP Software Update . Use this software to check for software updates for your HP products.
INSTALLING SOFTWARE ON WINDOWS 2000 and XP Printing system installation from CD-ROM, Internet download
  1. Close all programs.
  2. Insert the CD-ROM.
  3. If the HP printing system installer program has not started after 30 seconds, complete steps 4 through 7.
  4. From the Start menu on the taskbar, select Run.
  5. Browse to the root directory for the CD-ROM drive.
  6. Select the SETUP.EXE file, click Open, and then click OK.
  7. Click Install.
  8. Follow the onscreen instructions.
USB Installation for Windows 98 Second Edition, Windows Me and Windows Server 2003 (Plug and Play Install)
  1. Turn on the printer and computer.
  2. Verify that the printer displays “Ready.�?
  3. Attach the USB cable to the printer and computer.
  4. When the Add New Hardware Wizard appears, click Next to install the USB Printing Support.
  5. In the following dialog, select option Search for the best driver for your device, and click Next.
  6. Make sure the HP Color LaserJet 2605 series CD-ROM is in the CD_ROM drive, select Specify a location, browse to your CD_ROM drive, and select the Drivers folder, then either Win98_Me( for Windows 98 and Windows Me) or Win2000_XP (for Windows Server 2003). For example, CD ROM drive:\Drivers\Operating System\Language. Choose OK, and then click Next.
  7. For Windows 98 SE, in the USB Printing Support dialog, you should see the path and file name. Click Next. For Windows Me and 2003 Server, this step may not apply.
  8. Once the files are copied, click Finish.
  9. Steps 4-9 will repeat to install the printer driver. File names will change. At step 9, you have the option to rename the printer. Click Finish. After files have installed, click Finish to close the dialog.
Network Installation for Windows 98 Second Edition, Windows Me, and Windows Server 2003
  1. Download HP's Install Network Printer Wizard.
  2. Run Install Network Printer Wizard and follow the on-screen instructions.
INSTALLING SOFTWARE ON MACINTOSH OS 10.2.X, 10.3X, and 10.4.X USB installation instructions
  1. Insert the CD-ROM.
  2. Run the installation utility.
  3. After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer.
  4. After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List.
  5. If the printer name displays in the Printer List, the setup is complete. If the printer name does not display in the Printer List, go to the next step.
  6. Click the Add button, and then select USB from the drop-down list. 7. Select HP Color LaserJet 2605 and then click Add. The printer name displays in the Printer List. Setup is complete.

Jan 27, 2010 | HP LaserJet 2605DTN Color Printer

2 Answers

Finds webcam when i plug in, but not finding the disc when i run it, so can't install,


Does it read other CD's... Download the drivers and install that way..

Dec 13, 2009 | NGS Technology ShowCam Webcam

2 Answers

How can i install the powerpoint 2003?


  1. Insert the installation CD in your computer's disk drive and allow the installation to automatically begin. If the install doesn't begin automatically, click on the "Start" button at the bottom left-hand corner of your PC and choose "Control Panel." Next choose "Add/Remove Programs." Next you will see the option to install from a CD or floppy.
  2. Step 2 Choose the "CD or Floppy" option. Windowsmag-glass_10x10.gif will locate the previously inserted CD and begin the installation. You will be asked to enter your end user license agreement. Enter your license number that is located on the box of the software you purchased. Click "Next."
  3. Step 3 Choose the location you want to install the program. For example, the name of your local disk and the "Programs" folder will be displayed. If you do not want to install in this area, click "Browse" and go to the location on your PC you want to install the program. Once you have chosen the location, choose "Next."
  4. Step 4 Click "Install" on the "Begin Installation" page and the installation process will begin. This process might take a few minutes to complete. Once the installation has completed, you will receive a message the installation has completed successfully. Click "OK," "Next," then "Finish."
  5. Step 5 Verify the program has been installed successfully. Click on the "Start" button, then "Control Panel." The programs that are installed on your computer will be listed. Verify the PowerPoint 2003 program is listed.

Aug 02, 2009 | Microsoft Office PowerPoint Home and...

1 Answer

HP Scanjet G3010 RE-INSTALL PROBLEM (WIN/XP)


hi hots2,
i ve been solving ur problem through live chat... when my power got cut.... pls respond to my omments to the chat.... u can go to ur "my profile" page and clik on the chat.... the entire transcript will be available.... though we might not be able to chat... we might still respond through comments...
thank you

May 04, 2009 | HP Scanjet G3010 Flatbed Scanner

1 Answer

Hp officejet 6313 installation cd does not have the driver


You should be able to access the software for your printer by opening the CD in My Computer etc, and run the setup program.

Jan 30, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

I tried to install my hp laserjet 3015 several times but I failed


  • It may take a little time for the CD to begin reading. Hit retry.
  • The CD may be damaged
  • The program may not load automatically
  • Go to the Start menu and then click on "Run". When the Run window appears, click on browse. Choose the D drive (or the one that reads your CD). Look for a file that ends in setup, execute, or install (these words my be abbreviated)
  • Double click on the file and it should be displayed next to "open" in the "Run" window.
  • Click okay and the program should begin to install.

Jan 28, 2009 | HP LaserJet 3015 All-In-One Printer

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