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Norton Security detected a virus 10/05 that may be difficult or impossible to remove w/o assistance. I CAN NOT REMOVE IT.Virus was detected 10/05 @ 9:32 P.M. HELP

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Do one thing if u have the cd for norton uninstall the norton and restart the system and go to www.gur.in
go in to the download section nd download some softwares/ removal tool in the same sequence which i am telling you and also use them the same way
1) malaware bytes
2) trojan remover
3) combofix
4) dial a fix
5) superantispyware
and scann the system with them and make sure u remove all the infections found in the scan and delete them using the same software which finds it
and than install the norton back again

Posted on Nov 11, 2008

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My PC has a virus and I would like to know how I can bring my Dell Pc back to its original state with out having to pay the $150.00 price to have some one else do it.


If you can still connect to the internet then you can try a WEB base virus removal.
WEB-based Virus Scan
Trend MicroHouseCallhttp://housecall.trendmicro.comSymantec -Norton Security Scanhttp://security.symantec.com

Jul 30, 2012 | Dell PC Desktops

2 Answers

I help how to remove trojan/other virus from my window 7 laptop.please help me.


Here's a fee-based service to do it for you:

http://us.norton.com/nortonlive/

To detect the threat level, you may want to try the free (& advertised on TV) web site
www.MySafePC.com, but virus removal will cost $$ - they're happy to tell you you're infected for
free, though.

Here's Symantec's list of things to do:

If you suspect that your computer is infected with a threat or you receive a threat alert, and you want to make sure that your computer is secure.

You can perform a virus scan to eliminate any known threat from your computer. Scanning your computer for threats is easy if you follow the step-by-step instructions provided in this article. The scanning process may take an hour or more, depending on the number of files you have on your computer.

To detect and remove all the threats from your computer, follow these five steps:

• Install the latest virus definitions.

• Stop all running programs and temporarily disconnect the computer from any network.

• Run the virus scan.

• Install the latest Windows updates.

• Run a full system scan once again to ensure that there are no threats.

The first step is to check whether you can install the latest virus definitions, as some threats may block your access to all the security products' Web sites including Symantec's Web site. The subsequent steps vary depending on whether you can download the latest definitions from the Symantec Web site or not.

Mar 26, 2011 | PC Desktops

3 Answers

Win32:Crypt-HXJ Trojan Virus


try to scan your computer with norton 2009.. it will remove all viruses fron pc

Nov 05, 2010 | PC Desktops

2 Answers

I need to remove viruses i got on pc today


If you do not have a anti virus program, then you can use a WEB base virus removal sites such as these sites :-
Normal 0 WEB-based Virus Scan

Trend Micro HouseCall

http://housecall.trendmicro.com

Symantec - Norton Security Scan

http://security.symantec.com

Malware file download

http://www.malwarebytes.org/mbam.php

Oct 07, 2010 | PC Desktops

2 Answers

Computer indicates that it has a virus and to send a credit card number so it could be fixed. can i install norton


this is a common scam, do not send credit card details.Yes you can buy norton or any other security suite and remove the virus that way.

Aug 14, 2010 | HP PC Desktops

1 Answer

Can go on youtube?


This issue occurs if the Computer is infected by any virus. Scan the Computer by any good Anti-virus/Internet Security application (Kaspersky or ESET or Norton) to detect and remove the virus.

If you very familiar with the Computer then:

Open the Task Manager, close (End Task) any unknown/malicious process running in background under your User Account (like svchost running under your User account only not under SYSTEM or LOCAL SERVICE).

Then try opening YouTube.

I suggest that you better scan your full Computer with any good and updated AntiVirus application to resolve the issue.

If the AntiVirus application is unable to detect any virus in the Computer then try opening the YouTube in the SAFE MODE WITH NETWORKING to determine whether the Computer is infected with the virus.

If you are able to open the YouTube in the SAFE MODE WITH NETWORKING then the Computer is definitely infected with virus then reinstalling the Operating System is the only option to remove the virus from the Computer to resolve the issue.

Sep 01, 2009 | Intel Pentum 4 3.2Ghz System (SYP32) PC...

2 Answers

I have several virus's detected including worms and trogen 22 files infected. i have Norton 360 version 2.0


Your Norton's anti-virus database if probably out dated. You need to update it and then start your computer in Safe Mode and run the anti-virus scan.
To get into Safe Mode:
Shutdown your computer. Then restart and hit F8 as soon as the video shows. then when you get the menu, select Safe Mode from the menu.
If you cannot get Norton's to update, download the free version of AVG Anti-virus and run it in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 11, 2008 | PC Desktops

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

3 Answers

Norton failed to detect worm.win32.netsky. My computer is infected with the virus and I need help. Patti


Hello Patti,

First, you need to update the Norton with the latest virus definitions and perform a scan again. It may detect the virus and remove it.

If it does not, we need to format the hard drive of the computer and reinstall the operating system as it is the most effective way to get rid of the virus.

Wish you good luck

Pat

Mar 11, 2008 | PC Desktops

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