Re: my printer wont print in color & its a new color ink...
Have the printer preferences been changed accidentally to print in greyscale? Is the cartridge installed correctly? Now and again if the cartridges are opened and not installed straight away the ink dries up in the nossel and clogs the printer head, easily rectified with some cleaning solution. Cartridges also go out of date. hope this helped
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It you haven´t used your printer for a while It sounds like the yellow has
clogged up in the print head.
Although you have ink you need to print something regularly about every 10
days to keep the tiny jets open
otherwise it´s like trying to pass a camel through the eye of a needle.
So the inks may have clogged up?
The empty weights are 65g C6615A [No. 15] black and 90g C1823A color ink
cartridge anything over that... 1g =
1ml of unused ink.
you need to print only in black if that is all the ink you have, and also you need to remove the color cartridge as it still registers in the printer as able to be used, although it is empty or near so. Did you remove the tape over the print head fron the new ink cartridge? Do a print head alignment, or use the toolbox icon to tell the printer that you just replaced the cartridge. Some HP models chip the ink cartridges so even a refill wont register as a full tank and the printer wont print. chip needs to be reset (difficult) or just replaced with a new cartridge.
The printer assumes that the color cartridge is good, and is trying to print with the dead color cartridge.
See if there is a setting for your printer under the control panel, printer, and go to printer properties.
See if you can select to print BLACK only.
I know they have this option for some Canon Printers, but not sure with the HP Printer Drivers. Worst case senerio, Highlight all of the text, and change the color to BLACK before printing. You can always just pick up a cheap refilled cartridge at Staples since it wont be used a lot, the quality isnt going to make much difference.
some printers share the ink from color to black but you can select if you wants to use only black just go to printer than properies than select to use only black but you probably have to remove the empty color one