Question about HP Photosmart C5180 All-In-One InkJet Printer

1 Answer

Printer claims it cant detect print cartridges

My printer started printing very slowly and then suddenly told me ''print cartridge(s) missing or not detected.'' The cartridges are there and both full. I took them out and put them back repeatedly.
It's actually a HP Photosmart Express D5360 but couldn't find a listing for this model on your site.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 125 Answers

Hi I don't have a 5360 but I use a 4180. Sometimes the printer can be a bit temperamental and sensitive. Any misalignment of the cartridge will mean the printer either won't recognize it or some kind of error. So usually I use both thumbs and carefully align the cartridge and gently push it in. Usually it works. When it doesn't work then I check the back of the cartridge that has the contact points to see if they are clean. If it has some ink on it then more than likely the contact points on the printer also has. So I would clean them carefully. Don't wipe the pins, but dab w/ toilet tissue. Not Facial Tissue like Kleenex. It leaves fibers that tend to clog the jets or nozzles. Hope this helps.

Posted on Nov 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have installed colour cartridge 351XL and black 350 cartridge but my printer still says Print cartridges missing or not detected


Have you removed the shipping tape from the print cartridge? It covers the print head on the cartridge to protect them so they won't leak ink.

Nov 01, 2010 | HP Photosmart C4280 Aio Printer

1 Answer

Printer tells me black cartridge is missing


Please remove your printer and uninstall the software from the PC. then reinstall the software and tehn connect back your printer to be detected and installed once again. I hope you have the software of the printer which came along with the set. This must get your printer back to action. I hope this helps . Good day

Jul 07, 2010 | Dell 966 All-In-One InkJet Printer

2 Answers

Hp photosmart 2610 not recognizing new color printer cartridge (97)


Print cartridge
When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.
Clean the contact points on the cartridges with a dry, lint-free cloth.
1. Open the top cover of the printer.
2. Remove the print cartridges.
3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth. Use a dry, lint-free cloth to remove moisture from the contacts.
5. Insert the cartridges back into the printer.
6. Close the top cover.
7. Try printing again.
If you still cant communicate try with new cartridge .

Aug 19, 2009 | Printers & Copiers

1 Answer

Printer suddenly stopped printing


verify if you are printing with the correct paper size..... long is 8.5 by 13 and not 8.5 by 14.....

or

1. delete the installed driver
2. turn off the printer and let your computer detect the printer.... let it finish
3. restart your computer

Nov 09, 2008 | HP LaserJet 1020 Printer

1 Answer

HP Color LaserJet 2600n


TRY TO REMOVE ALL THE CARTRIDGES FROM THE PRINTER . CARTRIDGES WHICH ARE NOT WORKING SLOWLY SHAKE THEM UP AND DOWN WITH YOUR HAND TAKE CARE IT DOES NOT GET BANGED SOME WHERE AND REINSERT THE CARTRIDGES SLOWLY ONE BY ONE THEN TRY PRINTING IF STILL DOES NOT PRINT, YOUR CARTRIDGES MUST HAVE GOT OVER SO CHANGE THEM IT WILL START PRINTING.WISH U GOOD LUCK.

Jun 03, 2008 | HP Color LaserJet 2600n Printer

1 Answer

Hey got a problem with installing the cartridge back to its holer....


This problem occurs not just to you some cartridges you cannot refill because they have a chip in them. It might allow you to print a small print job at first but it detects that the chip has not been replaced in the cartridge. You probably need to try replacing your cartridge.

Apr 11, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Light is flashing


check cartridge compatibility first:- HP Deskjet 810c HP15................black cartridge compatibility HP 23 ....................colour cartridge compatibility Issue ---A print cartridge is missing. Solution Install the missing cartridge. Issue --The printer detects a faulty, incompatible, or improperly installed print cartridge. Solution 1. Open the top cover of the printer. 2. Make sure the correct print cartridges are installed. Click here to go to the printer/cartridge compatibility chart. 3. Replace or reinstall the print cartridges. 4. Close the top cover of the printer. Issue ---The print cartridge contacts are dirty and the printer does not recognize the print cartridge. Solution Clean the contact points on the cartridges with a dry, lint-free cloth. 1. Open the top cover of the printer. 2. Remove the print cartridges. 3. Clean the copper-colored contact points on the cartridges with a dry, lint-free cloth. NOTE: Do not wipe the nozzle end of the cartridge or touch the silver-colored nozzle plate on the bottom of the cartridge. 4. Use a dry, lint-free cloth to remove the moisture from the contacts. 5. Insert the cartridges back into the printer. 6. Close the top cover. 7. Try printing again.

Sep 11, 2007 | HP DeskJet 810c InkJet Printer

1 Answer

NEED HELP WITH MY PRINTER


HP PSC 1210 - The Print Cartridge Detected is the Wrong Type * The following message is displayed on the computer: "The color [or black] print cartridge detected is the wrong type" * The Check Print Cartridge light is blinking, and the Check Paper light is off. This problem usually occurs after replacing a print cartridge. Soloution: http://www.whatmobile.com.pk/hp/hp1210.htm

Aug 05, 2007 | HP PSC 1210v All-In-One InkJet Printer

1 Answer

Color suddenly won't print


Big nozzle clean up session. Run the correction software. Remove the cartridge[s] and assuming they are full[ish] stand it/them nozzle down on a damp tissue. If this model is head in cartridge, make sure the contact film is clean and undamaged Reinsert try some more Also look at www.fixyourownprinter.com

May 11, 2007 | Canon S200X Ink-Jet InkJet Printer

Not finding what you are looking for?
HP Photosmart C5180 All-In-One InkJet Printer Logo

187 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...