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How many copies on that machine? The photoconductor unit on that model only goes 45,000 copies. If the machine wont tone up and the pcu is old i would replace it and calibrate to see if the problem goes away. The pcu is cheap for that model. Start there would be my advice.
Thanks for using FixYa. Error
Code SC726 means the Finisher
shift tray 1 lift motor error. You need to enter service mode and reset the unit by following
the instructions given below. To enter service mode (SP): Press
the clear mode key then enter 1-0-7 hold down the c/s for three seconds. To
enter the special service mode you’ll need to hold the # key down while
pressing Copy SP.Exit service mode: by pressing exit twice. It will reset the and cycling the power.
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Unplug machine, unplug network cable ect. remove the 2 screws that hold the board in (top & bottom) slide assy out remove HDD and put back together being careful not to hit the HDD. Exicute SP 5-832-1 (all) to initilize the HDD exicute SP 5-853 to reload stamp data. ( to enter service mode in sequence hit clear modes 1 0 7 stop, hold the stop for 5 seconds enter copy SP ) -Carl
It is pulling paper from the tray specified within the application you are printing from or the driver. For example, from Microsoft word, you would have to go into page setup and select the tray you would like it to pull from. You will also want to check which tray it is pulling from in the driver, however the application generally overrides the driver settings. Both of which override anything you program at the machine.
1. With the machine turned off. Go to the back of the machine and disconnect the cable that goes to the paper deck.
2. Turn on machine.
3. Turn off machine.
4. Reconnect the cable.
5. Turn on machine.
6. If problem continues you need the BICU