Question about Kenmore 15864/15862 Top Load Washer

1 Answer

Washer won't drain

We have a washer full of clothes and water which won't drain. When we swtich the dial to drain, and pull to activate, there is a clicking sound. A couple of times, the circuit breaker tripped. Nothing happnes when we swtich the dial to any other setting.

Any help or direction, particularly driaining the washer, or better yet fixing the problem, would be appreciated.

Thanks,

Paul

Posted by on

  • awristen1 Mar 28, 2009

    I had the same problem but the repair guy said the wiring in the bottom had coem aloose was a month or so back now has happened again. I need to know how to remove the cover.. The repair guy said was easy just lift the top and the base cover will flip up. my question in how did he flip the cover up.

  • laxman1 Apr 30, 2009

    Same problem, tub will not drain or go into spin mode. Found and replaced lid switch and now the wife is happy.....



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The symptoms you describe are typical of a lid switch problem. The lid switch is usually located on the right hand side under the cabinet. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the right side of the wash tub opening. Make sure the lid strike is still on the lid and intact, first. Then, check the mounting screws that hold the lid switch in place (two screws along the tub rim on the right hand side). Often all that is required is to tighten up the mounting screws and this will realign the lid switch where it can be properly activated by the lid strike.

If the lid switch is broken, you can find a replacement at searspartsdirect.com. If the model number you have this listed under is correct, just type it in the search menu at the Sears website. Type the model number in as follows : "110.1586400", or "110.1586200" to complete your search. A COMPLETE model number from the washer nameplate (located around the wash tub opening under the lid) would be more helpful. You can find the switch under the "Top and Cabinet" heading as item number 11. The lid strike is listed under the same heading as item number 20. If you do not wish to order online, take the part numbers provided by Sears and go to your nearest appliance parts retailer. These are common parts that most will carry in their store inventory. The following link explains how to replace the switch:

http://www.fixya.com/support/r385198-replacing_lid_switch

If the lid switch is functioning properly, you may have something binding in the drain pump. The lid switch is an easier option to attempt first as it does not require you to drain the tub in order to repair. If the switch is not the problem, please post back and let me know. The drain pump is easy to replace, but will require some effort in getting the tub drained in order to install a new one.

Both repairs are inexpensive and can be easily accomplished on your own. I hope you find this information helpful. If you require additional assistance, please let me know.

Posted on Nov 11, 2008

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Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

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Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.


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My indesit iwc6105 washing machine is not draining at all.


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Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

Lid Switch Assembly If the washer won't drain the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.

Door Lock Motor and Switch Assembly If the washer won't drain the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.

Drain Hose If the washer won't drain water check the drain hose. Be sure the hose did not get kinked behind the washer. Also, remove the hose from the pump and check it for obstructions.

Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out
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Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.

Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.

Drive Belt If the washer won't drain, should check the drive belt. If the belt is broken or if it isn't tight on the pulleys the washer won't drain properly, if at all.

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Coin Trap If the washer won't drain the coin trap may be clogged. This washer is equipped with a device near the water pump called a coin trap. The purpose of this device is to trap any foreign materials that make their way down the drain. Normally, the coin trap can be accessed through an access panel. It is designed with the homeowner in mind and is normally easy to clean out.
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Clogged Pump or Hose If the washer won't drain there might be a clogged pump or hose. It's common for small socks or other small clothing items to get into the water drain system and clog the hose leading to the pump or the pump itself. Remove the hoses from the pump in order to remove the article of clothing. Keep in mind that any water in the washer will pour out of the hoses when removed.

Drain Pump If the washer won't drain water the drain pump might be defective. It's also common for a small sock or other article of clothing to get caught in the drain pump or in the drain hose. Check both for an obstruction before replacing the pump.
Belt, Water Pump If the washer won't drain the pump belt might have broken or might have worn out. Check the belt and replace if it shows signs of excessive wear.
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It spins, but doesn't pump 
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To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

May 04, 2009 | Washing Machines

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