Hi there my toner cartride is jammed and will not rotate to get it back into a position where I can remove it. It is as if it has not seated in place or is slightly too long and now it is wedged against the edge of the hole where you insert the cartridges and will not budge back or forward - stuck! I have pressed in the little catch that usually allows me to rotate them into posiion in and anti clockwise direction but because the cartridge is jammed against the edge it will not rotate at all. Any ideas how to get it out - solve the problem??
Unfortunatly these little printers are i real pain when somethign goes wrong inside. to access the toner you will need to take out the waste collector, transfer belt, developer unit, remove front door then oyou should be able to remove the grey plastics that only alow you access to one toner at a time. you should now be able to rotate the carousel to a point where you are able to remove the jammed toner.
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I had a similar problem in that after changing one of the cartridges (I bought a whole set), the message "cannot rotate cartridge" appeared. I tried pressing the cartridge in more firmly and may have caused the carousel to rotate a little in the process. I cycled the power which seemed to clear the error message and allowed me to select the next cartridge to change, but upon opening the door to change it, was unable to remove the old one as it was positioned a little too high. I eventually cleared the problem by manually rotating the carousel by pressing in and holding the carousel release (see arrow) while rotating the carousel downward slightly, to line the cartridge up as it appears in this picture. Then powered it back up and was able to do the normal cartridge replacement procedure for the remaining cartridges without further error messages.
Hi,Make sure you got every single piece in there, and if you can't get it
to work, just hard reset it. Unplug it from the wall wait 5 seconds,
plug it back in. Should be good as new.
The LaserJet 1200 has two paper inputs, a regular paper tray and a priority input tray that is used for envelopes, labels and transparencies. Paper jams rarely happen with the HP LaserJet 1200. If you can see paper sticking out of the input or output tray, try to remove it gently. If you encounter resistance or if the page tears, turn off the lights in the room to avoid exposing the toner to light. Open the toner door, which is above the paper tray, and the output door, and rotate the green levers down. At this point, you might be able to remove the jammed paper. If not, remove the toner cartridge. Grasp the page in both hands and gently pull it free. Replace the toner cartridge and close the doors. The cartridge and the levers will slide back into place.
Have you tried (1) running "print clean" or something like that?. (If you don't know how to do that, check your manual). (2) Removing cartridge/s and installing again? (3) Cleaning head by dabbing lightly with Q-tip in isopropyl alcohol?
you could use a test pen to push all the right side black latch that holds the toner back to the normal position. in a normal position it shall be in and not out as if you see it carefully the latch on the right side of the door is where it help to set in the transfer belt.
try this, its probably a small part of jammed paper or then theres a problem with the pickup, try cleaning it.
Turn off the printer.
Remove any paper trays. Inspect them for wrinkled or damaged paper.
Also open the back cover of the printer if this model has one.
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
If you find a piece of jammed paper, remove it by
holding it with both hands and pulling firmly. The goal is to keep the
paper from tearing. If several pieces are jammed together, try pulling
out the middle piece first to loosen the jam.
If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do
this step especially if the jam message comes up repeatedly without any
obvious paper jam, there may be a small tear of paper inside.
Ones the printer is free of paper Replace the toner or
ink cartridge and paper trays, close any doors you opened and turn the
printer back on.
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
see alternative if the problem is still not solved.
a piece of thick paper, for example photo paper and press the resume
button (may be diffrent button on diffrent models) a few times to the
printer picks up the paper and puts it through the machine.
If the paper jam occured behind the toner cartridge, did someone pull it out and leave a piece behind the toner? Look to see if there is a small piece of paper jamed in the connector of the toner / developing unit. Also look for any small piece of paper in the paper path.
Step1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. Step 2 Turn off the printer. Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper. Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. Step 6 If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. Step 7 If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.