Question about Archos MP3 & Digital Media Players

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My laptop no longer recognises my archos 105. i connect the usb but it keeps on saying connect device, and when i press refresh device it doesn't come up with my MP3. HELP!

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  • Master
  • 1,879 Answers

Try another USB cable and USB port
Go to Device Manager and Uninstall Archos Device Driver

laptop no longer recognizes the device = communication problem

Posted on Nov 11, 2008

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  • Master
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Hi,

Initially, it is possible that the issue is with the USB ports of the laptop. A couple of ideas you may wish to explore/check:

  • have you tried any other USB devices such as a digicam or printer on the USB port of the laptop;
  • was there any recent updates of your OS;
  • incidentally, what is your Operating System pls;
  • have you tried verifying that there are no errors in your USB devices inside the Device Manager;
  • have you tried deleting the all USb instances inside the Devie Manager, rebooting and allowing the laptop to re-install New Hardware found;
  • have you tried updating the USB drivers from the laptop manufactures support/download pages?
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 11, 2008

  • Louie  Role
    Louie Role Nov 15, 2008

    Hi again,

    Any development(s) so far?


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  • Archos Master
  • 13,433 Answers

Try the archos on another computer, see what happens does it work there? Is it saying connect device on the screen of the archos? can it be used? any other complaints - does the unit complain? errors? error code?

Posted on Nov 11, 2008

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Archos 2 OC won't charge and is not recognised by laptop


Sometimes with mp3 players the cable is the one that is mostly damaged. Try replacing this cable and try again. It actually has happened to me on two different mp3 players. Cables are always faulty.

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My archos vision 1 is not recognised by computer


Hi, archos vision 1 player not recognized by the computer

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see archos vision 1 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the archos vision 1 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: archos vision 1 Players can connect to your computer in MSC or MTP mode. Exceptions are archos vision 1 Connect and archos vision 1 Express which only use MTP mode. MTP mode is the recommended and default method for archos vision 1 Players when used with Windows OS.

The archos vision 1 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Have a nice day....

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1 Answer

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2 Answers

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1 Answer

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Device drivers are not loaded or not loadwed properly.uninstall them and go to the web site and download new drivers.they should then recognize the player.RICHARDM69

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1 Answer

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1. Copy all factory installed files from the Archos on to your PC hard drive or write a CD / DVD.
2. Download the latest software from www.Archos.com and keep a copy safe (not on the Archos!) … there was a new version last week by the way …1.5.12
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4. Factory installed samples (photos & films), wallpaper, etc are available for download from FTP://support.archos.com
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6. Avoid changing back & forward between ‘hard drive’ and ‘windows device’ … not sure if this was the cause of the problem but you never know!
7.Always have mains power (not battery) when moving files around.

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1 Answer

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