The battery may be fully discharged. Once the battery has fallen belowa certain level, it will not be possible to recharge via the caradapter. Instead, the GPS should be connected via USB cable to acomputer for 8 or more hours to charge the battery. Disregard anymissing driver messages, as the computer will provide the voltagerequired to charge (regardless of drivers present or not).
Oncecharged, the car charger should be able to keep the battery charged -unless allowed to become fully discharged again. Repeat USB charging asneeded.
If problems persist, contact Garmin Customer Support below:
North America - Consumer Products
(for all Garmin products except Apollo aircraft) Monday - Thursday: 8 AM - 6 PM, Friday 8 AM - 5 PM Central Time (closed holidays)
US: 913-397-8200
US Toll Free: 1-800-800-1020
Canada: 1-866-429-9296
E-mail Product SupportEurope - Consumer Products
(for all Garmin products except Apollo Databases)Austria
For all Garmin products except Aviation.Monday – Thursday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 43 (0) 3133 3181 0
WebsiteBelgium
For all Garmin products except Aviation.Friday: 9:00 AM – 15:00 PM (GMT/UTC +2)
Phone: 00 32 2672 5254
WebsiteDenmark
For all Garmin products except Aviation.Monday – Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 45 4810 5050
WebsiteFinland
For all Garmin products except Aviation.Monday – Friday: 8:30 AM – 16:00 PM (GMT/UTC +3)
Phone: 00 358 19 311 001
WebsiteFrance
For all Garmin products except Aviation.Monday – Thursday: 9:00 AM – 18:00 PM Central European Time (GMT/UTC +1)
Friday: 9:00 AM – 17:00 PM Central European Time (GMT/UTC +1)
Phone: 00 33 1 5517 81 89
WebsiteGermany
For all Garmin products except Aviation.Monday – Friday: 8:30 AM – 17:00 PM Central European Time (UTC/GMT +1)
Phone: 00 49 898 58364 880
WebsiteItaly
For all Garmin products except Aviation.Monday – Thursday: 9:00 AM – 13:00 PM / 14:00 PM – 17:30 PM (GMT/UTC +2)
Friday: 9:00 AM – 13:00 PM / 14:00 PM – 16:30 PM (GMT/UTC +2)
Phone: 00 39 02 3669 9699
WebsitePortugal
For all Garmin products except Aviation.Monday – Friday: 09:00 AM – 12:30 PM / 14:00 PM – 18:00 PM (GMT/UTC or GMT/UTC +1 depending on city)
Phone: 00 35 1214 447 460
WebsiteSpain
For all Garmin products except Aviation.Monday – Friday: 9:00 AM – 13:30 p.m / 14:30 PM - 18:00 PM Central European Time (GMT/UTC +1)
Phone: 00 34 934 972 373
WebsiteSweden
For all Garmin products except Aviation.Monday – Friday: 9:00 AM – 17:00 PM (GMT/UTC +2)
Phone: 00 46 7744 52020
WebsiteUnited Kingdom
For all of United Kingdom users and customers in unlisted countries in Europe, Africa and Middle EastMonday – Friday: 8:30 AM – 17:30 PM Western European Time (GMT/UTC)
Phone: 00 44 808 238 0000
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