Hi Imran,
I realise you probably resolved this issue a long time ago, but this may help others with the same problem (Card Jam on Rio Pro / Enduro / Enduro+).
Immediately after the Card Jam - Please clear printer mechanism, there should be an error number. All card jam errors begin with 06:??. Most common would be Card Jam 06:05.
This error means that the rear card sensor has detected a card.
However, the card has not past through the sensor. This could indicate a failed card sensor (always on). This may sometimes be caused by static on the cards.
To confirm this, switch to 'Hand Feed Mode' (on the front panel: Menu -> Hand Feed Mode -> ON). Cards are then fed (when requested) from the hand-feed slot on the front of the printer. If the error changes from Card Jam 06:05, to General Error 24:08, this would suggest a faulty rear card sensor (very rare).
Try leaving the printer switched off, and with the DC power disconnected for a few hours. If the problem persists, you should contact Magicard Technical Support.
With Best Regards,
MC.
SOURCE: card jam please clear printer mechanism 06:05
Card jam 06:05 error;
This indicates a problem with the rear card sensor.
Contact your Magicard dealer.
Top
Paper jams inside the printer
Top
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
566 views
Usually answered in minutes!
×