Question about Acer Aspire 5500 5570-2609 Laptop

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Acer Aspire One Cusotmer Support - the worst in the biz!

I bought an Acer Aspire One (AAO) this fall and within weeks the screenblacked out upon booting. Rather than replacing my AAO , Acer referredme to a technical repair depot. After 6 weeks still no word - then twoweeks ago after calling Acer they said they would send me a new one on“back-order” - still no sight of it. Today when i called they said theyhave no idea when the “back-order” will be filled. Just wonderfulcustomer support - not! Wish i had bought a MacBook now…..

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  • Anonymous Nov 12, 2008

    I have an Acer Aspire One, purchased just over a month ago. Since then the display has failed 3x = (black screen) while the rest of the components (fan, HDD, led's) continue to function, suggesting that it is a graphics card type fault. Each time Acer replace the unit.... P.S. I use an external LCD in conjunction with the std display? The unit manages to survive 3 to 5 days with out any problems, then without and warning symptoms, it blanks off. Is this a latent defect in the aspire one range?

  • eccl311a Dec 23, 2008

    My 3 month old acer aspire one appeared to be working fine when I went into the other room for about a half hour. When I came back the screen was black. I assumed it was hibernating...wrong. I haven't been able to awaken it. To turn it off I had to just hold down the power button. When I tried rebooting it, black screen again. I am not a techno-saavy person. I need help.

  • Anonymous Dec 26, 2008

    my acer comes on then ijust get a blue screen and a cuser arrow and that is all acer aspire one

  • giannluca Jan 08, 2009

    black

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Go for any body but acer. they got the worst support. if there is one.

Posted on Nov 11, 2008

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If it is Linux Linpus Lite (which comes with the AAO as default) then you could try pressing ALT+F2 from the desktop to open the terminal(console) and type SUDO SU and try chaning the root password that way.

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I strongly suggest downloading Linux Mint (either version 7, 8 or 9) and installing it from a USB memory stick as Linux mint works incredibly well with the AAO.

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I mostly think that your screen is damaged, or maybe glass is shattered. Other less painfully thing is to check screen connection onto mainboard.

Search on internet how to upgrade acer aspire one netbook with HDD, and you will find detailed istructions about things you need in this situation and thats, opening acer aspire one. Its really tricky task to do, so i suggest you spent some quality time, an hour, hour and a half , in reassambleing all of that alone, and reconnecting main AAO netbook 8,9 inch monitor.

I hope i helped you with this small guide. Thats about it!


Sincerely
Aleksandar Adzic

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