Question about Epson Stylus Pro 4800 InkJet Printer

1 Answer

After multiple head cleanings one color still does not print.

Plenty of ink in cartridge.

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  • frank674 Nov 12, 2008

    Thanks for your response.  I ran a dozen nozzle checks.  They showed one color from one cartridge was not printing.  I performed many Head Cleanings and many Nozzle Checks.  Yes, I know I wasted valuable ink.


    This has been happening more lately.  I will now run print tests every day whether or not I will use the Epson.


    I finally performed a Power Clean and that took care of the problem.


    Thanks for your concern

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  • 33 Answers

Please explain your problem. Do you get a good Nozzle Check? Do not do a bunch of cleanings...you might be just wasting ink.

Posted on Nov 12, 2008

  • Kevin Nov 12, 2008

    You may have to replace the Damper (Dumper) that feeds the printhead. If it's starting to fail, you will have continual ink feed problems. It may work for a print or two, but will give out again during a job.

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Doing reference on your issue. Double check the ink cartridge to make sure that the cartridge is correctly installed. Also be sure that the black ink cartridge used is compatible with the machine.

The next thing to do is a cartridge cleaning as the belief is that the print head is blocked. If you have done a thurough cleaning, the next thing to do is replace the black ink cartridge to be certain the ink cartridge is not faulty.

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here is some information from the Brother support site:

If one or more of the ink colors are missing from pages printed by your machine (i.e. received faxes, copies and/or documents printed from the PC etc), nozzles in the print head may be clogged, or the ink cartridge in question may not be installed correctly. Verifying that the ink cartridges are installed correctly and/or cleaning the print head may solve the problem.

Cleaning the print head may solve the problem. When cleaning the print head, you are given the option to clean BLACK ONLY, one of the three colors (CYAN, YELLOW, or MAGENTA), or all four colors at once. For this issue we recommend cleaning only the affected color. If more than one color is missing then choose ALL.

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