Question about Whirlpool Duet GHW9150P Front Load Washer

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Fabric softener dispensing before wash begins

Fabic softener starts running into machine as soon as I close the dispenser drawer. Sometimes it's very gross and "gloppy" sometimes not. Sometimes it is accompanied by the detergent, sometimes not.

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  • msdjc Dec 06, 2008

    I've had my washer and dryer for about 6 months and I love it, except...I just noticed the other day that the fabric softener is emptying into the washer at the same time as the detergent. Somehow that is not right. I've seen someone else post this problem. Do I need to call Whirlpool?



    Donna Campbell

    msdjc@sbcglobal.net

    214/684-5337

  • msdjc Dec 07, 2008

    same problem. softener dispenses along with the detergent.



  • Anonymous Jan 11, 2009

    Fabric softener dispenses before wash begins.

  • jlmcclure827 Jan 29, 2009

    just noticed today that the fabric softener was dispensing before I even got the door shut. Soap wasn't though

  • DGLC Jan 30, 2009

    Fabric softener is dispensing into wash at the beginning of cycle, not detergent.

  • fultonmotes Feb 06, 2009

    My fabric softener dispenses when i start cycle & laundry detergent never dispenses during wash.

  • Anonymous Feb 08, 2009

    Mine has always done this. Both the detergent and softener dump in together at the start of the wash!

  • Anonymous Mar 13, 2014

    how to clean fabic softener container

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I was having the same problem. Repair man replaced VALVE AW
He told me it is from the sedement in your water. If you have a water softner, it may not be the problem, unless it is not working properly. Sounds strange, but problem is fixed.

Posted on Feb 07, 2009

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I am having the same problem with the soap and fabric softner dispensing into the washer together... before I even shut the door. Shouldn't the softner dipense in the rinse cycle?

Posted on Nov 13, 2008

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Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

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If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

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