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Posted on Nov 11, 2008

HP Pavillion DV6700 - the screen is black the whole time

1 Answer

A

Anonymous

Try to log in safe mode then run system restore on your last good restor point. check if you see software distribution pack in every restore point then restore it on the date before you had the software distribution pack.

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The laptop is a dv6700 HP Pavillion. What steps should I take to solve this issue.

About it being an HP Pavilion dv6700 laptop?
Ehhh, giveittome. I will use it.

Looks like I'm going to have to guess since the 'Issue' wasn't stated.

The main problem with the Pavilion dv6700, which is part of the Pavilion dv6000 series of Notebook PC's, is that all the indicator lights come up, but there are no graphics being shown on the LCD screen.
The screen is black.

This is due to a graphics chipset problem, caused by a poor cooling design of HP designers.

The graphics chipset (GPU. Graphics Processing Unit), is mounted to the motherboard in a BGA surface mount.

Instead of pins coming off of the bottom of the chipset, as on the older Processors, there are Solder Balls.

The motherboard has tiny copper pads that line up to the solder balls.
The graphics chipset is set into place, then heat is used to melt the solder balls, and attach the graphics chipset to the motherboard.

Due to the poor cooling design, the graphics chipset overheats, and the solder connections are partially melted.
The graphics chip now has a poor contact to the motherboard.


This video shows you what's going on, and how to solve the problem,

http://www.youtube.com/watch?v=bnkQNmKauEc


This is the download page from HP Support, for the Service Manual (free) for the HP Pavilion dv6700 model series of Notebook PC's,

http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&lang=en&product=3650965&

On this page click on the file name in blue>
HP Pavilion dv6500, dv6600, and dv6700 Entertainment PCs - Maintenance and Service Guide

This is a PDF file. Allow up to 30 seconds to see the first page, and additional time may be needed to full download.

Regards,
joecoolvette
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1helpful
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Hp pavillion DV6700 wont boot up. The light goes on so i know the power is working but that is all

You get black screen?

Yes: you need to reflow your motherboard

http://www.youtube.com/watch?v=CgTbkTK2iwk

http://www.youtube.com/watch?v=014O1Q4UctM
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HP Pavillion dv6700 won't load up - gets stuck on logo page

i afraid that cause by hardware, but try to remove battery and only use the power. or press F2. if prsseing f2 the new screen(bios) open try restart and press F8. tell me is it work or not
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I have a HP Pavillion dv6700 and when I turn on the power the screen does not come on

after you turn the power buttn on on the computer, do you then turn on the button on the monitor? if you do and still get nothing on the screen, check your connrctions.
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1answer

Problems with battery

From what little information I got from you, it could be a defective battery and/or it was a dead battery. I would change the battery with a new one and if the same problem happens then we will need more information.
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