Question about Epson Stylus Photo R300 InkJet Printer

8 Answers

My Epson R300 printer won't recognise the cartridges

I have been using compatible ink cartridges for a couple of years. I have just replaced a JetTec black with another one and the machine won't recognise the cartridge. I then replaced that with an Inkjet cartridge and now it won't recognise any of the 6 cartridges despite my using them only moments before.

Is there any way of getting round this problem that doesn't involve buying 6 new Epson cartridges?

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  • cjmeadows Nov 12, 2008

    In answer to your question the cartridges that I put in the machine were both the same size



    Chris Meadows

  • cjmeadows Nov 12, 2008

    I hope that futurelogin is answering my question, I'm unused to your system - but just in case this is the problem.

    I have an Epsom Stylus Photo R300 inkjet printer. I have successfully been using compatible ink cartridges for about 2 years. Yesterday the black ink ran out and I replaced a JetTec cartridge with another one. I then had a message on the screen that it could not recognise the cartridge. I tried pressing OK, that didn't work. I switched the machine off, that also failed to solve the problem.
    Then I tried another black cartridge of a different make but the same size and this time the message came up that the machine did not recognise any of the cartridges, though I had been printing with them only moments before.

    Chris Meadows

  • cjmeadows Nov 12, 2008

    Thank you for all the solutions I have had, but unfortunately none of them were successful. Immediately I put the power back on I get the same message saying it can't recognise the cartridges.

    Would it help to uninstall and reinstall?

    Chris Meadows

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8 Answers

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Here's the real deal

It is already a hardware failure, even if you try a genuine cartridge it will still not recognize it.
R300 is probably out of the one-year warranty period from the manufacturer unless you purchased extended warranty for it from the place of purchase, I would suggest to get a new printer instead of having it repaired.

Not sure with other manufacturers, but epson gives you discount for new purchases if you previously own one of their product.

To get a new printer at a discounted price click here.

Posted on Nov 12, 2008

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As u said that u changed the black cartridge first and the message came that black cartridge cannot be recognized and so u replaced it with another cartridge with of same size but this time the message came any of the cartridge cannot be recognized.actually what happens when you insert the cartrige in the printer a small amount of ink is pulled from the cartridge due to internal settings in the printer.as u installed the black cartridge several times.and the ink got pulled from all the cartridges everytime u remove and insert the cartridges.so first try to insert orignal black  cartridge and check out if all the cartridges get detected after that.if the remaining colour cartridges does not get detected it is quite necessary that u will have to replace the colour cartridges as well. this problem occus many times in all epson model printers the compitable cartridges get stops detected by the printer.so for that time u will have to use the orignal cartridges and for next time again u can continue using the compitable cartridges it will work.
feel free for further assistance. thanks.

Posted on Nov 12, 2008

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Changing the cartridge that is not compatible with your printer is not advisable. you should use the same cartridge with the same product name. try uninstalling and reinstalling it again and see also the utility of your printer like calibration of color. i would suggest you to buy an original cartidge and compatible with your printer.

thank you for using fixya
CHARCOIS

Posted on Nov 12, 2008

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Hi!!!
try to clean up the nozzle may be the ink clog
or
your printer will not recognize the cartridge if it is different
so try to transfer the ink in to your old cartridge may be that help!!!

Posted on Nov 12, 2008

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LEAVE PRINTER ON THEN,

  • remove ALL ink cartridges and close all covers
  • unplug power cord from back of printer
  • wait 4 minutes
  • plug power cord back in and wait (took about 5 minutes)
  • when prompted install ink cartridges and wait a few minutes
  • click the setup button on the front of the printer scroll down to the tools menu and then run clean print head 3 times and last of all run align printer 1 time.

Posted on Nov 12, 2008

  • SAM ANDERSON Nov 12, 2008

    The contacts located just back of the cartridges inside the printer cavity

    are damp or smeared with ink.
    This often splashes up during a cartridge

    change.
    Use cotton buds and with a little alcohol to clean them and finish

    with a dry cotton bud.
    Equally clean the cartridge chip

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Change the cartridge holder

Posted on Nov 12, 2008

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  • mohammed marika thambi
    mohammed marika thambi Nov 12, 2008
  • mohammed marika thambi
    mohammed marika thambi Nov 12, 2008







    If you have just installed a new cartridge and you still see an ink
    related error message, the cartridge may be incorrectly installed. To
    reinstall it, follow the ink cartridge replacement procedure but simply
    remove and reinsert the cartridge instead of replacing it.



    How to replace your ink cartridge(s)








  • mohammed marika thambi
    mohammed marika thambi Nov 12, 2008

    No. The printer will not operate if any cartridge is expended or removed. It’s best to always have extra cartridges on hand.

    To keep the print head clear and ready to print, the printer uses a
    small amount of ink from all the cartridges whenever it prints. Even if
    you select Black ink Only, some color ink is still being used.


  • mohammed marika thambi
    mohammed marika thambi Nov 12, 2008

    This message indicates that there is something wrong with the driver or the way it was installed, and you will need to remove


  • mohammed marika thambi
    mohammed marika thambi Nov 12, 2008

    and reinstall the driver (scroll to the Macintosh instructions).







    setViewedFAQCookie(26322, 34547);








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Unplug your unit for an hour to reset the printer.

and try to check if there was a damage on the ink carrier, it better to clean the contact on this area.

Posted on Nov 12, 2008

  • micromaster
    micromaster Nov 12, 2008

    2nd try to;

    remove all connection form the printer to the computer

    uninstall the printer driver

    restart the pc, and put back all connections and install again the driver on your pc.



  • micromaster
    micromaster Nov 12, 2008

    2nd try to;

    remove all connection form the printer to the computer

    uninstall the printer driver

    restart the pc, and put back all connections and install again the driver on your pc.



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Was the new cartridge that u changed was of a different size than the original one or the same?

Posted on Nov 12, 2008

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