Question about HP Pavilion dv2000t 14.1" Notebook Laptop PC (Intel Core 2 Duo T5500 1.66 GHz, 1GB RAM, 100GB HDD, D... PC Notebook

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So far its downloading cyber defender....is that ok so far...i don't wanna mess anything up...

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  • kris Nov 11, 2008

    thats what i did and thats what it started downloading...all different things are popping up now...

  • kris Nov 11, 2008

    how do i do that? is that expensive? sorry im really bad with this stuff...

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Not familiar with that one. I recommend Spybot and AVG.

Posted on Nov 11, 2008

  • Scott Merrill
    Scott Merrill Nov 11, 2008

    I'm not sure what to tell you ...I just checked the Spybot website and it's still the same old program I've always used. It sounds like your PC is beyond "cleaning" and needs to be wiped and have Windows reloaded.

    Scott


  • Scott Merrill
    Scott Merrill Nov 11, 2008

    You will need to take it to a computer repair service. You can look online or in the Yellow Pages for computer repair (I always recommend a local service over some place like Best Buy, as they will take good care of you). If you need your files backed up, do it before because there is no "after".

    Of course, you can do this yourself if you have your original software that came with the computer. Assuming you have your files backed up, just insert the Windows or Recovery CD and follow the prompts.

    I normally charge $100 for this service, $125 with data backup and recovery ...for comparison purposes while you're shopping about :)

    Scott


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