Question about Dell Wireless Keyboard Optical Mouse w0147

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Mouse dropped on floor - does not work.

The mouse lights up with the batteries, but it does not work.  Keep getting message, "device connected to Channel 1".  What does this mean?

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It means the mouse is connected to channel 1 on the wireless.
there ae several channel of frequencies that the wireless use. it select the best fit at the time when you install it.
you need to reset all the wireless device in order for the mouse and the keyboard to connect.
refer to your users manual how to reset the device.

Posted on Nov 11, 2008

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Mouse quit working. Changed batteries. nothing


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If that doesn't work, then try new batteries just to be sure the batteries aren't the issue.

If it still doesn't work then leave the new batteries in and the usb adapter that comes with that mouse, hook it back up to the usb slot on the laptop and see if windows recognizes the mouse. If no messages come up then go into the device manager and see if the mouse shows up in there.

It will show up as either the type of mouse you have or a yellow question mark which would mean you need to reinstall the software for the mouse.

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I've had the same problem with a Microsoft wireless mouse. Ended up throwing it away and getting a new one. Chances are while in storage or being carried around, something has gone wrong. Also, if you kept the batteries in it while it was not in use, that can damage the circuitry (sometimes).

As an after thought, when you started the computer, did you see a message saying it was installing a new USB device or a new pointing device or a new user interface device? If not, then the computer is not finding the antenna and without the computer recognition you'll get no response from the mouse.

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud


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Hello,

Had the same problem. But before filling the logitech RMA from to get a replacement, I put new batteries into the mouse and the mouse worked again.
I am using rechargeable batteries, and I seems to me even if the green light on the bottom of the mouse is on, the driver warning for low battery does not come on. May be the volage drops to fast with a older set of batteries.

Try out new batteries. Hope this helps.
I am using the LX7 mouse for more than 2 years with lost of abuse (>10x drops from shoulder hight to hard office floor, sitting dongle in my pocket and dropping my backpack onto the floor with the dongle on the botton in the backpack).

Regards.

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I am assuming that the mouse has batteries installed in it and the CD was used to install the software program for the mouse.
Did you try Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

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I have already broken two of them. It seems that the receiver is very sensitive to hits. Probably a PCB issue. I disassembled the receiver and discovered that if I bend it a little it starts working but if I leave it stops.

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Often this is simply because the radio link between the receiver and the mouse/keyboard has been broken. Some possible reasons for this are: flat batteries, insertion of new batteries, connector to the computer removed, etc.
In the first instance, you should restore the Logitech devices to a defined status (reset). To reset the device:
Remove the batteries from the mouse/keyboard for approximately ½ hour.
Press and hold the "Connect" button on the receiver for 15-20 seconds. Make sure that the receiver is connected, the PC is switched on and that there are no batteries in the devices. After resetting, insert new batteries and restore the connection as follows:
  1. Press and hold the "Connect" button on the receiver for 1-2 seconds.
  2. Then immediately press the "Connect" button on the bottom of the mouse (locate this button before you start, all cordless mice have a "Connect" button)
  3. Move the mouse around to check that the connection is working correctly
  4. Press and hold the "Connect" button on the receiver again for 1-2 seconds.
  5. Then immediately press the "Connect" button on the bottom of the keyboard (locate this button before you start, all cordless keyboards have a "Connect" button)
  6. Use the keyboard to check that the connection is working correctly
  7. Both devices should now be working correctly
If one or both of these devices is still not working, try them on another compatible PC system to ensure that the fault does not lie with your PC system.

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