Question about Office Equipment & Supplies

3 Answers

Paper error printer shows paper error or paper size wrong

Posted by on

  • 4 more comments 
  • pcombes Dec 02, 2008

    when doing the self test, the paper does not feed and the error light starts flashing. Same thing with page feeder.

  • Anonymous Jan 15, 2009

    I am getting a paper size error when just using the printer as a copier.
    I do have the right size in the tray (8.5 x 11)

  • Anonymous Mar 10, 2009

    try to print anything that is not standard on printer paper size menu but w/in range of papersizes printer should be able to print and get a message from the printer (not on the computer) that paper in tray is wrong size. Only option is to cancel...

  • lathor1 Apr 22, 2009

    The paper does not seem to be feeding correctly, but the error message says "The paper size selected in the printer driver software does not match the paper" when...it's the same exact paper and the same exact application and the same exact printer as when I was using it all day without a problem.



  • ZIMMERMANMIC May 12, 2009

    INCORRECT PAPER SIZE

  • AnnaLq May 15, 2009

    Hi iservice,

    I have the exact same problem as Guest and I have tried your tips but to problem does not go away. And it is onlz when I use the printer as copy machine

    Cheers
    Anna

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I hope that this can help someone else as it has taken me all day to fix this issue on a C6180 all-in-one machine. I will ignore the normal solutions to a "paper mismatch" error such as your settings not matching your printing media. Obviously, check these first:

http://h10025.www1.hp.com

If your problem is not solved with the above steps, you have an issue with your "spot sensor" and it needs to be calibrated. Instructions:

1. Press * and # at the same time, and then release both keys.
The display reads "Enter Special Key Combo".
2. Press 3, 2, and then 9, releasing each key before pressing the next. 
The display window should read "Service: R0622M" with a revision number. 
3. Press the right arrow button once.
The display should read "System Configuration".
4. Press Enter or OK.
5. You will be prompted to enter serial number. Do not enter any information
on the unit.
Press the right arrow button until "media sense calibration" appears in the
display.
6. Load Paper into the unit and then press Enter or OK.
7. Media Sense Calibration process will take place.

It is one of the rare times that HP chat has fixed my printer at no cost and instantly. Here is a full transcript describing my issue and the HP chat solution:

Posted on May 04, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 318 Answers

Hi David.
Check the program you printing from.Change the paper size settings in your page setup to the correct paper size.Like in Word go to file and then to page setup.
If you printing from your network system program that is running with a print server ,you have to ask your network adminatrator to change that settings in the system program for you.
Make sure the paper tray settings on the printer menu are also set for the correct paper sizes.

I hope this may solve your problem ,if not let me know.

Posted on Nov 11, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I too have spent many hours trying to get around the problem of paper size wrong ONLY when copying. Printing from a computer doc is OK.

While the problem is with the "media sense calibration" or "automatic paper sensing" function, this may be harder to fix.

I found a simple way around it and can now use my printer for copying. YAHOO.

The easy way to fix is simply to not use the "automatic" option under copy. If you copy primarily letter size, simply go through the copy options and set LETTER as the default. Anytime you wish another type of paper, you may still use those options, but the default remains for future copies.

To override the automatic sensor and set default as LETTER, do the following,

Press copy on the printer
Choose Option 6, PAPER SIZE
Choose Option 2, LETTER'
Then use the down button to scroll all the way down to
"SET NEW DEFAULTS"
Hit OK

This overrides the automatic sensing option and you may still choose other than letter options anytime you wish. Printer will copy with LETTER option if you simply hit copy and you do not have to go through the above routine each time.

HOPE THIS HELPS.

Posted on Mar 13, 2011

5 Suggested Answers

ctf1800
  • 4402 Answers

SOURCE: wedding invitations

go here

Posted on Feb 08, 2008

n25an
  • 622 Answers

SOURCE: wrong size paper error Dell 1320C

if you are printing letter size then setting the tray to a4 will produce an error... if you really need to print a4 then go into the driver and set it to print a4 and in print options set it for a4...and set the tray for a4

Posted on Dec 20, 2009

  • 1 Answer

SOURCE: trouble printing envelopes on kodak esp3 printer

Put a few small pieces of tape on the back on the envelope and tape it to the paper, print a test run of the adress and tape the envelope over the adress in the correct spot.

Posted on Feb 22, 2010

seeker5211
  • 1089 Answers

SOURCE: "Paper Size Error: The paper size selected in the

Problem may be the paper tray. You don't say what kind of printer you have and my psychic abilities are nil.
The paper tray has sensors that tell the printer what size paper is in the tray. Make sure that the tray guides are set correctly.
By the way all paper trays are "in" trays.
Print out a config sheet to see what size paper the printer is set up for for each tray.

Posted on Jan 11, 2011

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do I correct error h5 on a Sharp printer AR-5620N?


Hello Sudhir,
The error code H5 means there was at least 5 pages in a row where the paper did not come out of the printer correctly (most likely paper jams. The following manual will direct you on the steps needed to clear the code, please note especially page #8-3
Service Manual SHARP AR 5618 5620 5623 SME

The following video should help also;

Jan 09, 2017 | Sharp Office Equipment & Supplies

2 Answers

Toshiba estudio 455 Error Code E030


E030 indicates jam error on exit...U need to see where the paper stop and why...

Jul 28, 2015 | Toshiba Office Equipment & Supplies

1 Answer

My printer brother dcp7065dn disply 71 and72 error


This is codes for the ink cartridge. The code means there is a problem with the cartridge. Change them both and restart the machine.

Jan 13, 2015 | Office Equipment & Supplies

1 Answer

I need a schematic for a Katsuda JMC4s Paper Cutter from Japan?


unnamed-04obcoisu5nwernczsqka0kl-4-0_0.jpg
Hi
I had JMC III KATSUDA (SH290HOP-N) paper cutter and memory shown ERROR 2. Memory did not work. Please let me know if you have any idea to fix it. My email is
leonardprint@gmail.com

Thank you

Dec 29, 2014 | Office Equipment & Supplies

1 Answer

Hp laserjet m1522f error 5 turn off and on


Hi, Error 5 is a Scanner error. When turning the printer on, have the lid up so you can watch the scanner movement. Does it move smoothly? It should go through a warm up and you should be able to watch the scanner movement. If there is a problem with the scanner, there isn't a lot you could do except. The service manual says the scanner assembly should be replaced. If it was my printer, I would try to take a closer look at the scanner assembly and check to see if the scanner unit is bound up somewhere, or maybe a drop of 3 in 1 oil on the scanner rails. Let us know what happens.
thanks

Oct 02, 2013 | Office Equipment & Supplies

1 Answer

Why does canon MP258 printer with scanner can't scan japanese yen paper bill amount 10,000. I tried it over 10 times but it stops,. And when i tried US paper bill, it works well. I need some explanation...


When you scan with any scanner it utilised the software with "Optical Character Recognition functions, usually abbreviated to OCR -> OCR is a field of research in pattern recognition, artificial intelligence and computer vision." to scan and record the scanned object, sometimes it does not or cannot recognise certain symbols or characters because of man made software & hardware have its limitations too.

Hope it helps.

Nov 12, 2010 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

1,798 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

kakima

Level 3 Expert

101605 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

67930 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...