Question about HP DeskJet 5550 InkJet Printer

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The printer jammed. I took the paper out. now printing trash in all kinds of symbols.

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Turn off you printer and PC.Wait a few minutes, turn the printer on first then the PC. This shpuld clear it.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 11, 2008

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I have a problem. When I turn on my printer, the first symbol from top constantly blinks and it doesn't print anything. How can I solve this issue?


Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.

jas247_22.gif

Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins
jas247_23.gif

To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.

jas247_24.gif
If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.
jas247_25.gif
If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.
jas247_26.gif
Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.
jas247_28.gif
If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.
jas247_29.gif
Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.
jas247_30.gif
Close the upper media guide and return back the print cartridge. Please refer to the image below.
jas247_27.gif

These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

Mar 03, 2011 | HP LaserJet Black-and-White Laser Printer

1 Answer

What does the "heart beat" symbol/light mean?


I assume you mean the symbol that has a pair blackened circles and then a pulse up and then down below the starting line before returning to the starting line.

That is the paper jam symbol. If the continue light is on (steady) and the paper jam light is on, then you have a paper jam. Press Continue twice to see any secondary error message (this will show where the problem is).

See the manual for the list of the lights that show where the jam is occurring. Different groups of lights will be lit. The manual is available as a PDF at the bottom of this page: http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN . An example: if the Continue, Toner Low and Paper Jam are all on, then the jam is in the fuser area under the print cartridge assembly. For a paper jam, even a small corner of torn paper could be in the mechanism.

In all cases, you should check the entire paper path. When you pull out any paper, grip it so that you can gently pull the sheet straight out. Remove all paper from the output tray. Then remove the paper tray if you are using it. Pull any paper from this area. Press down on the green duplex flap and remove any paper from there Reinsert the paper tray. Open the front door of the printer and remove the print cartridge assembly. Lift the green flap and remove any paper from the area. NOTE: the fuser and the fuser area may be hot. Open the rear exit door and remove any paper from that area. Use a flashlight to check for small pieces of paper that may be stuck. Once all the paper is removed, reinstall the print cartridge assembly and close all the doors. Press Continue to reset the printer.

The page that jammed may be reprinted.

I hope this helps.

Cindy Wells
(please note that frequent paper jams may be a sign of excess humidity in the paper. Put less paper in the tray at each refill and keep the remaining paper in a dry location. If the paper jam light is coming on when no paper jam is present, one or more of the paper jam sensors may be bad. Contact Lexmark for more information.)

Nov 30, 2010 | Lexmark E250dn Laser Printer

2 Answers

Symbol lit up but don't know what symbol means, I don't have manuel - begins with 2 dots :


The symbol with the 2 dots and what looks like a jagged line is the paper jam indicator. Open the paper tray and or front and back access doors to find and remove the paper jam. I the light still does not clear try turning the printer off then on to reset the jam indication.

Aug 20, 2010 | Lexmark E260 Laser Printer

1 Answer

My laser jet just stopped printing. the symbol


indicate paper jam light but not paper jam in it , some times it it works what shall i do

Dec 16, 2009 | HP LaserJet P2015dn Printer

1 Answer

My printer says there is a paper jam, but when I look there is no paper jam. What can i do?


I had a printer that kept giving me a paper jam error. Nothing visually was there though. I then opened up printer, basically took the whole thing apart bit by bit then found a tiny screw loose just laying stuck between print rollers. You can t see this when it was together. It was the work of my 2 year old dropped screw in there. I put together and worked like new. There could be some small object inside near rollers or some where inside your printer. Usually the paper jam means something is jammed in printer. If you dont want to open, which i preffered not to do but i did because i was going to trash my printer, you can call manufacture and see what options they can give you. Some will take it back if you upgrade to another printer, but you will have to pay some extra money.

Aug 12, 2009 | Brother MFC-8440 All-In-One Laser Printer

1 Answer

Printer does not print


Trash and re-install the drivers.
Let me know if you need instructions in properly trashing the drivers and getting the proper driver compatible with your operating system. include the full version of the operating system you are using.
Goodluck.

sherlyn c.

May 23, 2009 | Epson Stylus C86 InkJet Printer

1 Answer

Epson R220 paper feed.


TRY holding all 3 bottons at the same time for 20 sec this will reset the printer

Nov 18, 2008 | Epson Stylus Photo R220 InkJet Printer

1 Answer

DELL 962 PRINTER. WHILE PRINTING PAPER GOT JAM.


Paper was got stuck in the roller. Removed the paper and tested printer working fone.

Sep 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Flashing light


Here is what HP has on the subject of the triangle light flashing:
c00028322.gif 1 - Attention Light 2 - Ready Light 3 - Go Light Figure 2: Printer light key c00028323.gif 1 - Symbol for light off 2 - Symbol for light on 3 - Symbol for light blinking
c00028328.gif Door open, media out, no print cartridge, or media jam

The printer is in an error state that requires operator intervention or help. Check the following:
  • The print cartridge door is completely closed.
  • Media is loaded.
  • The print cartridge is correctly installed in the printer.
  • There is no media jam.

Figure 8: Paper jam c00028328.gif 13.JJ.NT JAM IN TRAY 1

13.JJ.NT JAM IN TRAY X

The Attention LED is blinking. Check paper loading then open and close top cover.

When there is a jam in tray 1, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored.

When there is a jam in tray X, verify the paper is loaded correctly, open and close the top cover. Pressing GO is ignored. These are the error explanations for just the flashing triangle light, there are many more, but none for just the flashing triangle.

If the light pattern is different let me know (other lights on as well)
-Hope this helps.

May 28, 2008 | HP LaserJet 1012 Printer

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