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Driver problem on Vista w/HP Officejet 5610 All-In-One

Everytime I disconnect my officejet from my laptop and reconnect I have to reinstall the driver to use it. This also happens when I restart my system. I have exactly the same problem with my HP all-in-one F2180 when running Vista basic. Everytime I disconnect the laptop from the printer, a notification window keeps telling me that it is unplugged, the next time I reconnect it wants to load the driver all over again, even though the driver is already on there. It spends 15 minutes reloading the driver all over again and puts it on as copy (1), copy (2) etc., since the first driver is already on there. I have tried using the HP disk to install and it does not make the slightest bit of difference, as soon as I disconnect and reconnect, vista recognises it as a new piece of hardware plugged into the USB and the printer will not function until I load the software all over again. I have tried switching the printer to offline before I disconnect and this also makes no difference, when I reconnect, it still thinks it is a new piece of hardware. I have tried clicking on the "disconnect from USB port" icon on the taskbar, before disconnecting the printer but it never has the printer listed there as being connected through the USB. Could someone please, please help me with this, I'm at my wit's end constantly spending 15 minutes waiting for the driver to be reloaded everytime I just want to print something.

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  • darryl250 Dec 18, 2008

    vist sucks hard. my person laptop is a mac and it never has had a problem with scanning and printing. i've given up on the company vista laptop. vist sucks ***.

  • mustafa7 Jan 20, 2009

    same problem



  • hammysg1 Feb 09, 2009

    Klein - Thanks for trying but I've already tried that, the link tells you to install Vista service pack one and I have already done that and it made absolutely no difference at all. The problem must be somewhere to do with the USB autodetect settings in Vista, but I've tried turning this off and it still doesn't work. I agree completely with Darryl and I didn't want Vista in the first place but I couldn't find a brand new Toshiba laptop anywhere that didn't have it installed and I can't afford to pay seperately for another copy of XP, Microsoft's operating systems are just too dammed expensive to buy. I hate Windows software, hate it, hate it hate it, and resisted upgrading for years but once MS removed support for Win 98 I couldn't get any drivers for new peripherals so I had to upgrade whether I liked it or not.

    So please, all you computer boffins out there, take pity on us and come up with a solution please? Pretty please???

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This article references this exact problem. I have had this issue on multiple machines and just found this solution. I haven't tried it yet, but am optimistic.

http://support.microsoft.com/kb/934633

Posted on Feb 06, 2009

  • s99klein Feb 10, 2009

    Well, I applied this hotfix and it cured my problem. Sorry it hasn't fixed your problem.

    Klein


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I have a similar problem on Vista Home Premium (SP1) with the all-in-one HP psc2355. Driver once in a while (why - I don't know!) has to reinstall itself after reboot. Tried clean installs, driver updates you name it.To no avail. I have multiple instances of the driver installed now. Only the latest entry actually works. Can't find any resolution for it anywhere. Only happens with the HP USB driver.

Posted on Nov 23, 2008

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