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Samsung U900 - cant connect pc to phone

I havce just bought a new Samsung U900. I have downloaded the new samsung pc studio disc and when i load my pc auite and connect the phone to the pc, the phone tells me its connected but he pc says its not - i have been on with this for hours now - any help would be GREATLY appreciated

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  • mushkeys Nov 11, 2008

    sorry I am new at this and think i have logged the problem under the wrong fone. m def need help withthe U900. thanks

  • mushkeys Nov 11, 2008

    i have xp 7 - and it does make the noise. my fone then has a tiny little pc at the top of the screen but the pc does not want to be its friend :)

  • mushkeys Nov 12, 2008

    hi thanks got your help. tried that also will still not connect. My phone says connected but the pc does not. I have removed my old samsung pc3 and downloaded the new ( although it looked exactly the same and took te same amout of time to install ), along with the usb driver ( both from the link you provided ), same thing happens. The little sound pips ( but right at the bottom on the bar where my prevous fine showed' device found' the icon says ' safely remove hardware ' .



    I have given up. Appreciate your help and takin the time to answer. Thanks Again, Kim

  • mushkeys Nov 12, 2008

    no mass storage facilty / icon in my computor. think i just get a blutooth cable see if that work, since i loaded XP7 - all sorts hae changed and its really annoying. thanks agian

  • Anonymous Dec 11, 2008

    Been On The Pc For Ages Tryna Figure Whats Wrong And Still Cant Get It To Work Any Help For Me ?

  • Anonymous Jan 10, 2009

    I have Windows XP SP3, have installed from disk supplied with phone, and downloaded all updates, but still PC says it has a problem installing the drivers and cannot connect the phone by USB. Have also spent hours on this. I don't even want fancy software to "manage" my phictures etc, I just want to connect via USB and transfer a few photos from my PC to my phone! Why does it need to be so complicated? (Especially if it doesn't actually work.)

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7 Answers

Go to menu, settings, phone settings, USB settings and choose Mass Storage.
Plug your phone into a PC USB port and it will be picked up straight away.
Don't bother with PC Studio software as it is hit and miss at best.

Posted on Jul 08, 2009

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Make sure its in samsung usb mode(it still may be in qualcom modem mode from being flashed or unlocked)
type in *#726872#

Posted on Jul 28, 2009

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  • Master
  • 903 Answers

You need to open the software and on the bottom of the screen within the software it will tell you if your phone is connected or not, it will not be picked up in 'my computer'. (if the software recognises it your phone model will be displayed)

What version of windows are you running?
When you plug the phone into the computer do you here the connection noise?

Posted on Nov 11, 2008

  • Debs
    Debs Nov 11, 2008

    try reinstalling the usb drivers for your phone from the disk. It may be a driver error. If you cannot find the correct driver then try here for it,



    http://uk.samsungmobile.com/supports/sof...



    and download the latest version of PC studio, it will have the usb drivers that you need to. Uninstall your other version, and install this newer one. It is a free download. I really do think that it is a driver problem. Make sure that you follow the instructions on the screen as to when you should connect your phone etc... and make sure that you download the usb drivers too not just the software.



    I hope this helps

  • Debs
    Debs Nov 12, 2008

    have you checked in 'my computer' to see if the phone is connected as a mass storage device, if is saying safely remove hardware in your system tray, then the likelyhood is that it is connected as mass storage in which case you can access your files from 'my comptuer' and double clicking on the mass storage device.



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It says not connected on the pc suite screen, but my phone says connected. its driving me nuts

Posted on Nov 11, 2008

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My problem solved when i enter the code *#726872#...
thnks arvobe... plz can u tell me wat xactly happened after entering this code? wats qualcom mode????
thnks..

Posted on Sep 04, 2009

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  • Master
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Have you looked within the software? Load your phone, then open the PC studio. On the welcome screen does it say 'not connected' or does it display your phone model?

Posted on Nov 11, 2008

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Thanks avrob my prob solvd after entring code...
plz can u tell me wat xactly happened after i did this??? wats qualcom mode... thanks...

Posted on Sep 04, 2009

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