Question about Minolta C350 Printer

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Bizhub C350 - Print spooler not running after power outage

We lost power at our office over the weekend. Now our Bizhub C350 (shared printer through our LAN) will not print for us and seems to have taken itself offline. My computer tells me the print spooler is not running. The C350 still makes copies, it just can't be found on the network by any of our computers.

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  • cklemmer Nov 11, 2008

    I have printed the network configuration of the printer. How do I know if they are the proper network settings? What do a match them to?

    Thank you!


  • cklemmer Nov 11, 2008

    I found the network settings and the printer settings match. I noticed that I get an error message on the Minolta screen that gives the server name and then says "Guides in Tray B not set right". Could this be my problem and if so, where is Tray B? I can't find it labeled on any of the equipment maps. Thanks again.

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The proper settings are something your IT department would know if they have the printer setting documented someplace. I'm sorry I can't be of more help. Each network is set up different

Posted on Nov 11, 2008

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I would print out a copy of the network configuation of that printer and ensure it has the proper network settings (I.E. IP address, Subnet mask and Default Gateway. I just worked on a printer that I accidently pull the plug on and it lost it's network settings and wouldn't print until I changed them back to the correct settings.

Good luck

Posted on Nov 11, 2008

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