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Chris Otto Posted on Nov 07, 2006
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Continuous flashing of Msg/Calls light on my office telephone

The Msg/Calls light keeps flashing even though I have no new or saved messages in my AT&T mailbox. I unplugged the phone from the electrical power source and waited 20 seconds and then reconnected it. The flashing continues.

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  • Expert 135 Answers
  • Posted on Apr 17, 2007
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Have you tried plugging a different (ordinary)phone in to see what happens? It is possible that either your phone line or your voicemail system is misconfigured. If it helps, here is a link to the phone's manual: http://ec1.images-amazon.com/media/i3d/01/A/man-migrate/MANUAL000043098.pdf

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NEC DTH16D-1 flashing light

I do not deal with your system but I see similar problems in other phone systems. This MAY be what is happening...

 

The message light can be a voice mail indicator OR someone on another phone in the building can leave you an intercom message (no voice system used or required). In those cases you need to return the message by pressing the MSG button, this should make the phone ring that left you the message in the first place. That phone needs to be answered to return the message and cause your light to stop flashing.

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