External disk drive full when i try a operator initiated backup
When we try to run a backup, the system returns a message indicating the maxtor disk drive is full. we only keep 3 versions of the backup data. the last successful backup was Oct 31, 2008. since then we get the message of the external disk being full. we have NOT increased our data significantly. backups are operator initiated 2-4 times a day. additional backups are automatically initiated at 10 pm each evening. we do not know if the automatic backup issues a similiar message or not. the maxtor backup system was purchased and implemented in July 2008.
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Yes, you need an operating system disk if you use the Maxtor hard disk as the main patision to your computer. but, if you only use it to backup drive, set the jumper to slave. If you are using external cassing, jumper settings depending on the situation, try to enter the master jumper setting, if it fails in effect, put to slave or cable select
1. Please connect you external HD to your computer
2. Fat32 can only handle a limited amount of data
3.Go to the Control Panel
4. Open up Administrative Management
5. Open Computer Management
6. Open Disk Management
7. In the denter panel you will see your Maxtor expressed
8. Right click on the drive
9. Click format
10. Choose NTFS
if not given the coice, it will usually format to NTFS anyway, but get smart, explore Disk Management and make sure
11. I'm giving a general scenario across 3 different Windows OS Sytems
12. When you tell us your exact Operating System, we can be more helpful
You have a varity of option to do your backup depending on the type of backup you want to do.
1 Documents and folders
To backup your document and folders you can just copy the Documents and folders to the external drive.
You could also use the backuo feature of the Operating system you have like windows backup to backup your documents and folders.
2 System backup of your system.
You can not use a copy accross to do the complete backup of your system. You can use the windows backup to do this or a third party backup software.
Windows Back for Windows 7.
Click on Start ----- Controll Panel ----- System and Security ------- Set up Backup ------ Select where you want to save your backup ( the external Drive you connected to your system) in the box ------ Next ----- Choose the files or drive you want to backup and click next ------- Review your backup settings and save settings and run back.
This will save your files to the external drive you added to your system.
I've had to use it many times in the past but in this case you need to plug that drive into another system as an external drive or slave drive and run the software from there. It will rebuild the drive and hopefully recover the files.
After you get back your files, you can then format the drive and reinstall your system.
please try reformat your maxtor external driver. use default allocation size wait for a minute after finish unplug the maxtor external, restart your pc and plug in your external see what happen and try again to backup your data from pc
Hi - thanks for your quick response, much appreciated .........I will try again to explain!!
We have purchased a 250Gb Maxtor portable hard drive which I was told was plug and play. We have followed the instructions for connection but no drive letter is showing up and the external drive is lit up and making a constant beeping noise. The computer doesn't seem to be recognising that an external drive has been connected.
To test our computer out I have connected an 8Gb memory stick to the processor and it shows up as drive H immediately.
FYI - we have XP running on our machine.
Hope you can help!! Thanks
I assume Seagate suggested you "reinstall" the drivers. If that's the case, you may still need to refresh your computer's device list to properly identify the drive.
If you're running Windows you may try opening "Device Manager" and uninstalling the device from the list, then "detect hardware changes". This may make your computer redetect the drive like it's a new device, but may not.
I suggest phoning Seagate back and ask to talk to a knowledgable tech, not the scripted phoners.