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Posted on Nov 11, 2008
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Problem getting the Ricoh Aficio CL12000N Printer to print files

We have a Mac G3 computer running OS 9 that we print files on a Ricoh Aficio CL2000N; however, all of a certain, the print dialog box changed in appearance and when an Adobe file is sent to the Ricoh for printing, the Ricoh shows ''waiting'' and never prints, then the G3 usually freezes up. However, we can print a PageMaker file.

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KenKaBob

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  • Expert 89 Answers
  • Posted on Apr 02, 2009
KenKaBob
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Joined: Mar 31, 2009
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Hi, Sorry you are having problems,
Ok, well, that sounds to me like you have a new version of Adobe Acrobat. And, well, the new version of Acrobat works with more and more options and bigger and more complex documents.... And.... well, your G3 and the Ricoh printer just can't handle these files.
So, what is the solution other than buying a new computer and a new printer, which would certainly solve your problem, ?
What I recommend is print pdf files as images, you will find this option in the print dialogue box, unfortunately, i don't have access to a Mac OS 9 machine to take snapshots to show you, but, if you snoop around the print dialogue options, I'm sure you'll find ( Print as Image ) and that feature really reduces the weight of the image you are sending to the printer.

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My office Ricoh Cl2000n is mass printing pages when we only tell it to print one page. It has done this from multiple computers, so this leads me to think that it IS the printer and not the computer, any...

There is a setting in the menu, under Printer Features, that tells the printer how many copies to print of every document. Typically this is set to 1 by default, but maybe it got changed somehow. If you change that setting back to 1 and then reboot the printer, the problem should go away.
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How to prink on cardstock on Ricoh Aficio CL2000N

To print on cardstock:

- Load the cardstock paper in the paper tray and make sure the fences are snug but not too tight.
- Press Menu.
- Scroll down to find Paper Input and select it.
- Select Paper Type.
- Select Tray 1.
- Scroll to find "cardstock" on the list and select it.

You'll also have to set your print driver for cardstock or auto select, because if the print driver shows plain paper and the printer shows cardstock paper, you'll get a mismatch error.
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I am working with Leopard Mac OS X 10.5.8 and cannot find a printer driver for my RICOH Aficio 3800C. Please can you tell me where I can find it and how to install it.

You can get the AP3800C Mac driver directly from Ricoh here:

http://ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/p3800c/p3800cen.htm

If this link doesn't work, follow these steps:

- Go to Ricoh-USA.com
- Click Downloads on the blue bar along the top
- Click "Download Ricoh Drivers & Software"
- Select the AP3800C from the drop-down list under Printers, B&W/Color/Gel and then click Go
- Choose your operating system from the list
- Download the two files listed under Mac OS X 10.5

Once the files are downloaded, you should be able to install the print driver normally.

Hope that helps!

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My Ricoh Aficio CL2000N is printing several faint lines

Couple possibilities:
Fuser hot belt has wear lines transfering to the page
Black pcu needs to be replaced
Transfer unit is not being cleaned properly and needs to be replaced.
Remove each of these assy and inspect them for wear or lines that corespond to the lines on your prints.
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Ricoh CL2000N always have to press go for every print

You must have a "special paper" size set in the tray other than "plain", or perhaps the wrong size, so the printer needs you to override the setting. Check the settings. You can find out how on pages 24, 25 of the "operating guide". Go to the following web page to download it -just select your model from the drop down list:

http://www.ricoh-usa.com/downloads/manuals.asp?tsn=Ricoh-USA


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Ricoh Aficio CL2000N

You may have to replace the transfer belt or the drum. I would start with the drum first

http://www.websitetoolbox.com/mb/copierquestions
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Mac OSX 10.4.11 won't print to Ricoh Aficio CL2000n network printer

Okay, this is what worked for me...
1) Remove the printer from your printers by going to System Preferences, then click on Print and Fax.  Highlight the printer and click the "minus" button below it to remove the printer.
2) Reset your printer by restoring it to factory settings.  On my printer, you would do that by turning off the printer, wait a few seconds, hold down the two buttons on top of the printer, turn on the printer, then continue holding the buttons until the red "Alert" light begins to flash.  Then let go.  The printer will reset itself and then start back up again.
3) Go back to System Preferences and hit the "plus" button to add the printer.  When the next windows opens, make sure the "Default" button is highlighted and wait about 15 seconds for your printer to show up.
4) Highlight the printer, DON'T CHANGE THE NAME IN THE TEXT BOX, make sure the proper "Print using" driver is selected, then click "Add."
5) That should add the printer as your default printer.  Just make sure you don't change the name of the printer either in Leopard or by going into your printer's configuration utility.  Everything needs to remain as default!
With this printer, I used to try to change the name of the printer when I was setting it up to something more familiar like "Network Color Laser Printer" or something like that, but after about two days of working, it would suddenly not work printing from my Mac anymore (although the Windows computers could print to it without a problem).  Now, after leaving everything with its default name, my Mac always connects to the printer.
Anyway, just try it out-- what have you got to lose?
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Ricoh Printer Setup & Support Call 1-8O5-225-669O We are 24 Hour Available Call For Help//,

Go to the following link. At least this is where I found the latest driver for Mac OSX 10.5+
http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb/html/dr_ut_e/rc2/model/c30e/c30een.htm
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