Question about Tomtom ONE GPS Receiver

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Tom Tom one just comes on and then says that there is no GPS devi

I went to America for a month and took my Tom Tom with me and used a America and Canada map. Put in by the codes.
Now I cant get my Tom Tom One to accept my original UK map.
It comes on , I have to agree to the terms and then it goes to the map and comes up that there is no GPS device.

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It "might" be that your tomtom has lost its position due to you moving countries. the TomTom stores its last position so each time you switch it off then on again it can find the satellites it had before quickly. Because you have moved a long way ( on the aeroplane ) the TomTom now thinks you are still in America so it's looking for the satelittes over America rather than over the UK.
I would try this :

  • Press the reset switch through the hole at base of tomtom ( 1 quick press is all you need , dont press too hard , you should feel the switch click as its a tactile switch )
  • The TomTom has now had a hard reset
  • Go outside in a location where you have a clear view to the south . ( preferably a clear view from east through south and to the west )
  • Switch the tomtom ON
  • Make sure the tomtom has a clear view of the sky and the top of the tomtom ( its antenna is in the top ) is unobstructed.
  • Tap the screen just above right bottom ( where you see the signal bars )
  • The next screen shows the battery state and some bars on right side
  • Tap the bars
  • You should now have a bigger screen with bigger bars
  • The bars are each channel your tomtom can receive satelittes on
  • Wait about 3 to 4 minutes and see if any of the bars are GREY
  • Grey bars shows you are receiving satelittes ( but signal is week )
  • Blue bars show good strong signals are being received
  • It may take a few minutes to lock on ( fingers crossed )
  • If it does have a lock ( at least 3 blue bars ) your tomtom will remember and store these satelittes so next time you switch on it will go straight to them quickly and lock on .
  • Your problem will be sorted.
if you dont get any bars at all then it's likely your tomtom has become faulty in the receiver or antenna section and will need proffesional repair . Rare but It is also possibly a files / data fault on your SD card . In this case if you made a backup of the card , you will need to revert to that and reinstall the files to the SD card.

GOOD LUCK

Posted on Nov 11, 2008

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