Question about Canon LaserCLASS Fax 710 Printer

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Won't print an incoming fax; displays error message 004

I am trying to clear an error message: "System Error, E004"

The manual does not give any information on "E004"

Any ideas?

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I think the error is point to a fuser (temp issue) problem.

You can check out this thread for some more info that might be helpful. - LINK

Posted on Dec 08, 2008

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3 Answers

HP error code 363, what does this mean?


I went online and found the HP8600 user manual and this is their solution to the error code 363 that you reported, which I copied off their site. Hope this works for you:

  • Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly. Click this link HP All-in-One and Fax Products for more information on enabling or disabling ECM.

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    NOTE: Error codes that apply specifically to ECM have ECM listed next to them.


Error Code: 356, 357, 358, 359, 360, 361, 362 ECM, 363 ECM, 364 ECM, 365 ECM, 366 ECM

Definitions

  • The remote user pressed the Stop key, causing the session to be terminated.
  • The remote machine encountered a system problem such as no paper or a paper jam. This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely.
  • The call-waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line.
  • The remote machine encountered an incompatible feature causing it to terminate the session.



Solutions

  • Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages.
  • Configure the local fax machine to use a slower reception speed.
  • Enable or disable the ECM setting.



May 27, 2014 | HP LaserJet 3050 All-In-One Printer

1 Answer

Display fax gives a warning "received in memory" we also have a warning "prepare black toner" We can not print the fax! What can we do?


Generally the "received in memory" message is a result of the machines inability to print. I.E. It received a fax, attempted to print it, failed, and then stored it in memory to print once the issue has been corrected.

The Prepare Black Toner error is likely directly related. If the toner cartridge is empty, inserted incorrectly, or damaged it could be causing this error. Try reseating the cartridge by removing and reinserting. If that doesn't clear the error try replacing it with a new Canon branded cartridge.

As soon as you correct the printing issue the stored faxes will print.

May 03, 2011 | Canon MF8180C Color Laser MFC Printer

2 Answers

How to solve CRU Fuse error ?



Check the TONER Cartridge and Reinstall it


CRU Fuse Error
Means : The toner cartridge is not installed correctly


You can set the machine to ignore the “[Toner Empty]”
message and to continue printing incoming faxes.

Ignoring the Toner Empty Message

1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button < or > until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button < or > to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Jan 21, 2010 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

What button do I press to generate a Fax report - this is not always generated automatically.


Sounds like your Fax Options are set to print on error only. If you want to have both confirmations and error pages do the following:
1 Press Menu until “Fax Setup” appears on the top line of the display. Press Enter.
2 Use the scroll button to find MSG Confirm. Press enter.
3 It may be selected to On-Err. Use the scroll arrow buttons to get to On. Press Enter.
4 To return to Standby mode, press Stop/Clear.
This should make your fax print out a confirmation on a successful or failure transmit of your fax.
If you want to print out the last few sent or receive faxes:
Printing a Report
1 Press Menu until “Reports” appears on the top line of the display.
2 Press the scroll arrow buttons to display the report or list you want to print on the bottom line.
•Phone Book: Phonebook list •Sent Report: Sent fax report •RCV Report: Received fax report •System Data: System data list •Scheduled Jobs: Scheduled job information •MSG Confirm: Message confirmation •Junk Fax List: Junk fax number list
3 Press Enter. The selected information prints out.
You can find your manual in English by clicking here.
Good luck!
------------------------------------------------------ Please rate this post if it helps you! :)

Dec 08, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Fax can do copies and send but not able to receive incoming faxes. Did several tests. Modem picks up but doesn't transmit data. LCD screen does not indicate any trouble or alarm.


It's possible that somehow the incoming faxes are going directly to memory and not printing. If there was a Tx issue, you'd get an error message on the LCD screen or a printed out message. Not knowing what kind of machine you have, I can't give you instructions to print from memory but if you check your manual, you should see instructions to both print from memory and set the fax to print automatically.

Nov 18, 2009 | Printers & Copiers

1 Answer

Machine refuses to print incoming fax. "Paper mismatch"


HP Printer 7210 or 7310 Gives Error receving faxes Load a new blank paper on paper tray.

Press * and # simultaneously, and then release both buttons.

Press 1 , 2 ,and then 3 . The Service menu appears.

Press the right arrow button (>) until the System Configuration menu appears then press OK.

Press > until Media Sense Calibration or Calibrate Spot Sensor appear and then press OK. The unit should pick the paper and eject it.

Press the Cancel button until date and hour appear on display

Mar 05, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Hp 3310 error


Thanks for trusting me sionah
Please do not go as per the error message you get.
Because the error message means a lot, like the error message you have 0xc18a0201, as per this message the unit has to be replaced (As i have worked with HP i know which error message has to be replaced or can be fixed)
But you can try this steps once. and i would not garauntee to fix your issue, But Better to give a try.
First of all unplug the power cord from the All-In-One from the printers end aswell as the power outlet.
Leave the cable unpluged for atleast 1Min.
Then connect the cable direrctly to wall outlet without the surg protector. and then connect it back to the All-In-One.

If the message is still there.
Press the # and * key in the All-In-One (The Display will say enter special key Combo)
Then press no 1, 2 and three.(The display will give some information) Ignoge the display.
Press the right arrow key till you see System Configuration Menu> Then press “OK.
1. Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
2. Press and release the “OK” button.
3. Display should say “Hardware failure status: Clear. Press OK to clear”.
4. Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
5. Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
6. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
7. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
8. Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
9. If the printer has already initialized, then go to the next step. If not, the printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
10. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.

"PLEASE TRY TIHIS RESET ONLY ONCE"
If ir reoccures replace the unit. you can call HP and get the unit replaced. if it is Warranty.
If not you can also go for a Out Of Warranty Upgrade Option.

Good Luck

Sep 04, 2008 | HP Photosmart 3310 Printer

1 Answer

Not recieving only in memory


My good friend:

The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:

When the toner cartridge is nearly empty, the machine shows
the “[Toner Empty]” message and continues printing except
incoming faxes. In this case, incoming faxes are saved in
memory.
However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.

Be blessed

Jun 15, 2008 | Samsung SCX 4521F All-In-One Laser Printer

2 Answers

Sending Faxes


When the last page of your document has been sent successfully, the machine beeps and returns to Standby mode. When something goes wrong while sending your fax, an error message appears on the display. If you receive an error message, press Stop/Clear to clear the message and try to send the document again. You can set your machine to print a confirmation report automatically each time sending a fax is completed. If you get the error message write it down it should always supply an error message if the fax did not go through.

Jul 25, 2007 | Samsung SCX 4521F All-In-One Laser Printer

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