Question about Acer Aspire 3690-2196 Notebook

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White blank on acer 4315

Hello

I've got this problem. when my computer running, sometimes my screen go white screen and i can't see at all to the windows, just white screen. but all function is ok so i press power button to force shutdown and start again with normal screen condition

what happen to my laptop..???

what is connection between white screen and hardware condition..???

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  • candileonard Nov 29, 2008

    I also have a Aspire 4315 and I get the same problems. Did you find any solutions that helped?




  • Anonymous Jan 05, 2009

    I also have a Aspire 4315 and I get the same problems. I have installed XP, Vista, Leopard, the screen still blank.



  • Anonymous Jan 06, 2009

    sometimes i cant even sign into the computer it keeps going white 4-5 times in a row its fine some days and really bad other days

  • tom9837 Feb 18, 2009

    Same problem here I have learned the quickest answer is the function F4combo to put it to sleep then hit power button to wake up but it seemsas though it is happening more and more frequent. It gives the illusionthat it is wiring because it goes white when you jimmy the screensometime but other times it just does it out of spite, im waiting forit to happen soon. It is going to drive me crazy... Hooking laptop upto tv I have no problems except it is inevitably white when I unhookfrom tv. Someone smarter than me has to have a better remedy thenputting my pc to sleep every 30 min.

  • Anonymous Apr 28, 2009

    I have exactly the same problem. Tried bios v1.13 and 1.16, still the same. Has anyone sent the machine back to Acer to fix it?

  • Anonymous May 21, 2009

    my screen keeps going white all he time even when i adjust the screen its a acer aspire 4315 its really noying me now

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Go to www.acer.com, choose Service and Support, choose Driver Download, choose Drivers & Downloads, select Product Line Notebook, select Aspire 4315, click Search.

The above should get you to here :
http://www.acerpanam.com/synapse/forms/portal20.cfm?website=AcerPanAm.com&siteid=7117&areaid=2&formid=3394#results

Click on "Flash BIOS v1.13 " which is the latest BIOS for the 4315.

Follow the instructions to download and extract the files.

In order to Run the Vv2-113.exe file, you will need to right-click on it and choose "Run as administrator"

Make sure your battery is fully charged before updating a BIOS and do NOT power off the laptop during the update process.

This seems to have fixed most of the white screen problems on the 4315 that I am working on. The Fn-F4 "standby" and power button (or FN key) "resume" process described earlier is worth remembering because I have still had a couple of the white screens with the latest BIOS. Both times seemed to be when the screen saver was trying to start (lots better than during the boot-up!), so I have changed from the Acer default screen saver to something simpler hoping that the change makes the problem less frequent.

Posted on Mar 12, 2009

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Update to the latest Bios version...you will have to right click the bios updat executable and run as admin..or it will not run at all...(Vista)...then...go to Intel..download and install the latest vid drivers..(If your not sure how to do this..run the autodetect utility at the Intel site)....

White Sceen no more!!!

Posted on Jun 30, 2009

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The best solution is to Download a program Called ''Screen Mode Switch". It's a program that lets you switch between screen resolutions by pressing keyboard combinations. Instead of having to shut down your PC or put to sleep you can save a lot of time by switching the screen resolution back and forth conveniently. It's the best and only software alternative. You can download the program here -> http://www.download32.com/screen-mode-switch-i60507.html

Posted on Nov 16, 2010

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I am having this exact same problem, i updated my bios and it dosent happen as often but it still happens even when everything is working fine and your in the middle of doing something, i find that you dont even have to put the computer to sleep just close the lid and open it back up, it may actually be a loose wire as suggested earlier and i will check that out

Posted on Aug 24, 2010

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I had the same white screen problem with my acer aspire 4315. as suggested in a similar blog, i tried opening the lid just just above the keys and "tightened" the IC connection between the lcd and mainframe.be careful not to short circuit any wire u see .It worked for me.it was just a loose connection which is common to acer aspire models. hope this would help some of you out there.

Posted on Oct 26, 2009

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I have the same problem. It goes white randomly, even sometimes just when sitting there. Closing the cover and letting it go to sleep sometimes clears it up. Most times after trying that 2-3 times I have to use the power button for a hard reboot, which always works. The white screen happens several times a day, but sometimes its less frequent than others. There is no physical damage to the machine that I know of. I dread sending it for warranty repairs. Any ideas?

Posted on Dec 08, 2008

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  • wmsorrell Sep 22, 2010

    I have this issue, and it's not the BIOS. There is a loose connection between the LCD and the motherboard, but I'm still trying to find out which one. If you move the screen like you are closing the lid, it will go away. I will let you know when I find which connection it is.

  • zeagae131990 Nov 07, 2010

    please do...im suspecting a loose connection too but i cant find where, lcd flex is too complicated.

  • shrikev Nov 20, 2010

    could it be a faulty screen inverter or loose connection from the screen to the inverter?

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I have this problem and i pried open the part of the cover near the power button and when it goes white i unplug then replug in the monitor cable and after 2-3 times it works (MUCH faster than puting to sleep)

Posted on Nov 19, 2009

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First things first, are there any cracks or visible damage on your lcd screen? do you think you've had the same button before the screen goes completely white? Check your screensaver and display settings to make sure it is not set on a white screen. Second, have you tried to reset your monitor using your screen controls such as brightness settings, contrast, colors, etc. Also, try to reset it to factory mode.
Lastly, is there a particular program you are using that occurs when the screen blanks out?

If all this checks out and is not the problem...use our chat live now, so we can further diagnose the problem with you to distinguish whether it is a hardware or software issue.

Posted on Nov 17, 2008

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White blank on acer 4315


Hi,
It sounds like a Bios issue.

Go to http://support.acer-euro.com/drivers/notebook/as_4315.html
Download the latest Bios for the windows you are currently running and follow the Readme.txt and update the bios.
Hopefully this will fix the issue that is connect with the monitor and power setting in the bios.

Please Rate, Thanks.

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Also, ost laptops when on battery power, will auto dim to save battery power.

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