Question about AT&T Cell Phones

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I am being overcharged every month for my phone service--each month I talk to a service rep and get a different answer each time. what can I do

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The best thing would be that you talk directly to the primary administrator of the network you use...you may not get there so simple but if you do, tell him or her to actually check their security, and intral user activities, there may be somebody who is messing up things for their own profit.

Posted on Nov 11, 2008

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How did you try to activate it over the phone or online? Where did you buy your Straight Talk Phone, from their retail store, online, a third party reseller like HSN.com or a private party?

If you bought it new from a thirld party like HSN or QVC, you must call them FIRST if there are activation problems. They may have a special Straight Talk Tech Support number for you. You can creat an account on the Straight Talk website with your full, real, information and try to add the phone (by type) to your profile and then putting in the IMEI number.

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Porting your old number.
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You must speak to a real person for this problem - if it didn't work the way you did it.

You can email their tech support also. If the regular reps don't help, ask for a supervisor.

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Try to do as much as you can can online. Understand their web site often doesn't work correctly. After years of doing business with them often the site is partially broken or undergoing updates, that's why transactions don't go through properly.

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In the business they call that a ' because we can' charge.
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PLEASE RATE THIS ANSWER, IF YOU GET ANY HELP FROM THIS ANSWER, OR IF YOU LIKE THE ANSWER.

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you probably wont beable to on the phone its self because you wont be able to see to navigate to the right options but you can go to a cell phone store like at&t or tmobile or even sprint and the have cell machines where they can actually plug your phone in and transfer data to your sim automatically. 99% of the time its free rarely you'll get a bad service rep who'll try to charge you if so try a different store. I hope this helps!!!!

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Same problem


What they did is added you the most feasable network cluster, its not your phone .. its the connectivity on your phone through the TSP (service provider).

Fame !

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I think you should talk to their administrators or someone who can do major changes to the doctrin of the services you use, that's psichology, not technology :))

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