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I am being overcharged every month for my phone service--each month I talk to a service rep and get a different answer each time. what can I do

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The best thing would be that you talk directly to the primary administrator of the network you may not get there so simple but if you do, tell him or her to actually check their security, and intral user activities, there may be somebody who is messing up things for their own profit.

Posted on Nov 11, 2008

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Do you have a phone number that I can talk to a customer service rep.


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Sorry, I don't see any more information provided with your question.

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Ticket Number 1129214642 LG220C tracfone

Sharron, tech was not being helpful to you, Fix ya dose not activate or deactivate phone or anything else.
It is a information site for people requiring for the most part repair knowledge on cars, appliances, computers,etc
Sharron, you will have to talk to your service provider to have this corrected.

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How do I activate my new straightalk phone,I attempted to activatlast night butnit isnot activatedbut my ATT phone has been cut off?

How did you try to activate it over the phone or online? Where did you buy your Straight Talk Phone, from their retail store, online, a third party reseller like or a private party?

If you bought it new from a thirld party like HSN or QVC, you must call them FIRST if there are activation problems. They may have a special Straight Talk Tech Support number for you. You can creat an account on the Straight Talk website with your full, real, information and try to add the phone (by type) to your profile and then putting in the IMEI number.

Call Straight Talk tech support, keep calling till you get a real person. If the system says call back later, hang up and call right back. Tell them you want to activate a phone.

Porting your old number.
If you wanted to transfer your old number from AT&T but they shut off your old phone, you may not be able to transfer it now. Both the old provider phone AND the new phone must be ACTIVE and working at the same time to port a number over. They need a working phone to move it TO.

Go to the Straight Talk has a FB page and post your issue online. That seems to get fast service. Save the chat with the instructions. Ask for the rep to call you and give you a "problem or issue number" via your email address.

You must speak to a real person for this problem - if it didn't work the way you did it.

You can email their tech support also. If the regular reps don't help, ask for a supervisor.

American Movil which owns Straight Talk, Net10, Tracfone and 10 or more other companies have terrible support. They're non-native English speakers, mostly in the Phillipines and Central or South America who read from a script and often read about a different problem. Whenever I have a problem with minutes or a phone I almost have a stroke before we're done.

Try to do as much as you can can online. Understand their web site often doesn't work correctly. After years of doing business with them often the site is partially broken or undergoing updates, that's why transactions don't go through properly.

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Call Tracfone customer service and they will attempt to restore your browser. CS is not a strong point for TF and the first person you talk to may/may not know how to fix the browser. Their CS has ascending levels of expertise. If the first rep can't fix it, ask to be transferred to the next level of service. This whole process could take an hour or so. It's a good a idea to call them from a different phone, preferably a non-metered landline, so you don't burn up your minutes.

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Please contact the company directly. FixYa cannot hook you up with a rep from another company, even had you named that company.

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In the business they call that a ' because we can' charge.
call the customer service rep and complain.

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There is a service called the push to talk service. Which is not exactly the same as the intercom but will do the task of a normal intercom easily (But with slight difference). You can connect to different mobile phones at a time. To use this service just simply ask your service provider to enable the service for your device..


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How can i copy saving phone numbers in the SIM card, eventhough my screen is broken pleasse answer quick as possible sammy

you probably wont beable to on the phone its self because you wont be able to see to navigate to the right options but you can go to a cell phone store like at&t or tmobile or even sprint and the have cell machines where they can actually plug your phone in and transfer data to your sim automatically. 99% of the time its free rarely you'll get a bad service rep who'll try to charge you if so try a different store. I hope this helps!!!!

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Same problem

What they did is added you the most feasable network cluster, its not your phone .. its the connectivity on your phone through the TSP (service provider).

Fame !

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My bill is way over charged I was quated $176 per month for homw, internet and 2-cell phones, I have been overcharged every month and it keeps getting hight, what can I do

I think you should talk to their administrators or someone who can do major changes to the doctrin of the services you use, that's psichology, not technology :))

Nov 11, 2008 | AT&T Cell Phones

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