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because the bottle is what the machine is looking for it cant tell that there is new toner in the bottle, it knows its new when the bottle is replaced go to store and buy a new bottle with toner in it.
Take the TONER CARTRIDGE out, and VERY CAREFULLY ,..... shake the hell out of it, refit and try it........ For shaking I put the cartridge in a Plastic Bag, seal, best I can so the Toner doe not come out and all over the place..... It is probably the HARDEST thing I know to clean up...... I have a Minolta Copier that is almost identical and this is what I do when it stops working
You can just empty the waste toner bottle. here is what you need to do.
Here is also a manual for your machinehttp://support.ricoh.com/bb_v1oi/html/oi/re/model/cl3500/cl3500en.htm
Detailed instructions on cleaning the Waste toner bottle on Page 32 of the Maintenance Guide. Instead of replacing just empty it. Just be careful as the toner is toxic so you can also vacuum the toner out of the Waste Toner Bottle.
There is no toner collection bottle for the 350, used toner is stored in the transfer belt unit. It must be pulled from the machine disassembled then empty used toner reassemble and put back in machine, a counter must also be reset, cant remember which sp code this is though.
The used toner is stored in the Transfer Belt assembly on the right door that you open to remove a jam. Remove one spring on each side and release the catch while gently lifting up on the belt and roller assembly. It swings 90 degrees up from the rest of the assembly. There are 6 screws that hold a cover on the lower assembly. remove it and dump the waste toner. *** VERY MESSY*** have a vac on hand. Not a shop vac unless you want toner clouds floating around the office. If the six screws aren't present, dump the toner out of the **** between the mylar-rubber blade and the lower assembly. once this is done, the message will clear.
The used toner bottle is not actually a bottle at all. Not sure what you emptied, but it sounds like the actual toner bottle itself. The waste toner is contained with in the transfer belt unit. When you open the right side cover, this is the unit that is attached to the door. It is a brown belt that provides transfer of the image to the drum and separates the paper from the drum. Remove this unit by locating the release levers on either side of the transfer unit (push both of them towards the machine). After removing, you will need to actually take the belt unit off of the transfer unit. To do this, remove the two tension springs on either side, and then take a small flat bladed scredriver and release the clips that hold it down (you will see when you get started). Once you get it off, you will see the long blade that actually scrapes the toner off the belt. Dump the waste toner out this end. You will need to shake it pretty hard. A better (and cleaner) option is to vaccum it out using the crevace tool on you vac. Just make sure you completely empty it. Now....do everything in reverse.