Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

1 Answer

Can't print e-mails

I have a Kodak easyshare 5500 all in one printer and it will not print e-mails

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  • 5 more comments 
  • Betty Jones
    Betty Jones Nov 11, 2008

    Yes I push print then print comes up and I say print. Then everything prints except the e-mail its self.

    The info around prints

  • Betty Jones
    Betty Jones Nov 11, 2008

    I am using Vista and these instructions don't work.

    I can get as far as orientation - and I clicked portriat. Then there isn't a page order???

  • Betty Jones
    Betty Jones Nov 11, 2008

    No web site. If I get a e-mail and want to copy it is can't.

    It copies around but not the e-mail its self.

  • Betty Jones
    Betty Jones Nov 11, 2008

    internet explorer

  • Betty Jones
    Betty Jones Nov 11, 2008

    I have never had a problem before I got this Kodak printer.



    If I book a reservation and they send a conformation I need to make a copy.

    If I buy something and they send a conformation I make a copy.

    If someone sends a e-mail (family member) I may want to copy.

    With this new printer I cannot do these things?

  • gordon black Nov 19, 2008

    I also canot print Emails

  • Frank
    Frank May 11, 2010

    do you see the printer whe you goin gto print under the file tab???

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Go to start>>program>>printer and Faxes.
right click on the printer, select porperties.
select printing Preferences, Orientation is portrait, Page Order is Front to back.
click on advance. maek sure all underlined feature are enabled.
check the box labelled as "Enable advanced printing features" click OK
click on Print test page.

Posted on Nov 11, 2008

  • 3 more comments 
  • Frank
    Frank Nov 11, 2008

    I just through about something, can you give me the website that you are trying to print from?

    some of the website lockup the contents. so can print directly.

    I just want to make sure it is not the website.

  • Frank
    Frank Nov 11, 2008

    can you copy the content o fth e-mail and pasted in word and print???

  • Frank
    Frank Nov 11, 2008

    what e-mail engine are you using??

    outlook, gmail, hotmail, etc....................

  • Frank
    Frank Nov 11, 2008

    want to explain to me how you are trying to print e-mail from IE.

    IE is a web browser, basically it open pages from the website or any other place you have link to.

    My guess is you are using IE to access 3 party e-mail host? and try to print the e-mail from there.

    let me know if I am wrong.

    e-mail host is where you get your e-mail. (like post office).

    your have to be able to print web pages, but there are restriction for the e-mail host provider. they dictates what you can print and what is not.

  • Frank
    Frank Nov 12, 2008

    we are confusing the issue here.

    All I am saying is that what e-mail application are you using? outlook, gmail, hotmail or others.

    and you come back to me saying Internet Explore. I am just trying to explain to you the difference between the 2.

    I am in Computer for last 10 years. I hope I know what I am talking about, and I am trying to determine from what is the cause from what you say, since I can see or touch the problem.

    but any way. the main issue is did you try to reinstall the printer software. because I don't see any thing else can cause this.

    all printer should be able to print just about anyting if the printer shows up in the application. The only thnig prevent the printer to print correctly is the software and the printer driver.

    Since Kodak usually bundle the software, I suggest you try to reinstall the software.

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