Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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How to change ink cartridge in canon mp390

Unsure how to lift the top of the printer to change the ink cartridge

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  • Anonymous Mar 28, 2014

    after i changed the ink cartridges the printer would not power up

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With the machine powered on. Just lift up on the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.

Posted on Nov 11, 2008

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Open the machine in the middle front (pull up) the ink cartridges will move to the middle (must be turned on). The ink that needs replacing will be blinking. lift up on the front lip of that color,it will come out, just put another in the slot and press it until it clicks in. The light will no longer be blinking for that one. If more than one is blinking,change all that are blinking.with the proper replacement color. close the machine and answer yes to changing the ink question. you are done. Hope this helps.

Posted on Dec 12, 2014

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Posted on Jan 02, 2017

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1 Answer

Canon MP390-error message


You need to use brand new original genuine canon cartridges. with most inkjet printers the refills and the replica cheaper cartridges do not work

Jul 26, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Canon Smartbase MP390 won't print and blinks message 'put in cartridge'. What cartridges?! The ink tanks are OK, so I'm stuck. Please help!!!


Are they the manufacturer's new cartridges? Frequently refilled or non-branded cartridges will not be recognized; if so replace with new ink tanks from Canon. Otherwise pull out the ink tanks and reinsert them. They may not be fully seated. New cartridges may be required to replace a bad cartridge; talk to Canon about the warranty.

Power cycling the printer (on/off, pulling the power cord) may reset an error. Some printers need to be on when the power cord is removed from the unit and then the wall to do the reset.

The next thing is to check the printhead if it is removable. (There is a lever that locks the printhead on some printers - lift it up after removing the ink cartridges. You can then pull the printhead and clean it (lint-free cloths and bottled or distilled water). Wipe away from critical parts.) Finally a new printhead may help; otherwise the unit needs service.

I hope this helps.

Cindy Wells

Jul 23, 2010 | Canon SmartBase MP390 All-In-One InkJet...

1 Answer

The canon mp390 is not recognising the cartridge change, keeps repeating to change the cartridges. many thanks brian oliver email brianandgilloliver@hotmail.com


Hi,

You can download the manual of “Canon MultiPASS MP390 Desktop Photo Printer” and follow the cartridge installation instructions under the menu “Maintenance” for replacing Ink Tanks. This will solve your problem.

Please click here which you can download the user manual. In the web page, find the “Guides and Manuals” headline below and click on the file name “MultiPASS_MP390_Users_Guide_EN.pdf to download the Pdf file of MultiPASS MP390 User's Guide.

If you don’t have Acrobat Reader to open the downloaded pdf manual you can download the Acrobat Reader by clicking here.
Hope this helps.
If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you.
All the best.

Mar 25, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

I put new ink in my mp390 and it is not printing anything it says the printer is online and when I hit print all that comes out is a blank sheet


Hi, i suspect the ink you bought is not compatible with the printer, try print test page and see what happens.if it is still blank,then, change the ink cartridge.

Compliment and wish you best of luck.

Jan 02, 2010 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Canon mp390 flashing alarm saying "put in cartridge"


The cartridge in this case is the printhead, not the inks. It's telling you the printhead is bad.
QY6-0054-000 around $60.00

Nov 13, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

2 Answers

Don't know how to put new ink catrige in my Canon MP390


This solution was already posted by solofixya, Nov 2008
With the machine powered on. Just lift up the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.

May 04, 2009 | Office Equipment & Supplies

1 Answer

I have Canon MP 390 and no printing


Fill up the cartridge as printer software does not always monitor right ink level even its happens to me many times but fact is cartridge is empty fill it up thats it

Feb 11, 2009 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Smeared lines


Okay, this was the problem I posted a few days ago. It's fixed now, so in case you have the same problem with smearing, here's what the help desk from Canon suggested: Open the cover and remove the ink cartridges. There is a gray lever in front of the cartridges. Lift this lever and the printhead can be easily removed.
Our printhead had a buildup of black ink on the surface. I carefully removed this with rubbing alcohol. I let the printhead dry and replaced everything. No more smearing. Imagine a help-desk that actually helped!

Nov 16, 2008 | Canon MultiPASS MP390 All-In-One InkJet...

1 Answer

Canon printer MP390


My MP390 wasn't printing black, despite the cartridge(s) being new. I reinstalled CD and then it worked. The next time, it did not print again. I, then d/l driver from online...same thing. worked once and then not. Also, it doesn't copy anything in black

Dec 16, 2007 | Canon MultiPASS MP390 All-In-One InkJet...

13 Answers

Black not printing


I just ran into a similar issue with my MP390. Actually both the color and black inks were not printing very well. I would get very inconsistent printing. Fixed the problem very easily and quickly as follows: On the top of each print cartridge, there is a small hole. Remove the print head (lift the gray bar at the front of the print head and lift out the print head) with the cartridges still in place. Holding the print head over a piece of paper/paper towel, blow into the holes on the top of the cartridges (either directly or using a straw/tube of some kind). You should get ink coming out of the botton of the print head, both color and black. Replace and print head and test print.

Feb 28, 2007 | Canon MultiPASS MP390 All-In-One InkJet...

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