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Re: how to change ink cartridge in canon mp390
With the machine powered on. Just lift up on the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.
Open the machine in the middle front (pull up) the ink cartridges will move to the middle (must be turned on). The ink that needs replacing will be blinking. lift up on the front lip of that color,it will come out, just put another in the slot and press it until it clicks in. The light will no longer be blinking for that one. If more than one is blinking,change all that are blinking.with the proper replacement color. close the machine and answer yes to changing the ink question. you are done. Hope this helps.
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Are they the manufacturer's new cartridges? Frequently refilled or non-branded cartridges will not be recognized; if so replace with new ink tanks from Canon. Otherwise pull out the ink tanks and reinsert them. They may not be fully seated. New cartridges may be required to replace a bad cartridge; talk to Canon about the warranty.
Power cycling the printer (on/off, pulling the power cord) may reset an error. Some printers need to be on when the power cord is removed from the unit and then the wall to do the reset.
The next thing is to check the printhead if it is removable. (There is a lever that locks the printhead on some printers - lift it up after removing the ink cartridges. You can then pull the printhead and clean it (lint-free cloths and bottled or distilled water). Wipe away from critical parts.) Finally a new printhead may help; otherwise the unit needs service.
You can download the manual of “Canon MultiPASS MP390 Desktop Photo Printer” and follow the cartridge installation instructions under the menu “Maintenance” for replacing Ink Tanks. This will solve your problem. Please click here which you can download the user manual. In the web page, find the “Guides and Manuals” headline below and click on the file name “MultiPASS_MP390_Users_Guide_EN.pdf” to download the Pdf file of MultiPASS MP390 User's Guide.
If you don’t have Acrobat Reader to open the downloaded pdf manual you can download the Acrobat Reader by clicking here. Hope this helps. If you would like to vote for the answer, this will help the others to see the similar problems solved and also will be a satisfaction factor for me to continue helping you. All the best.
This solution was already posted by solofixya, Nov 2008
With the machine powered on. Just lift up the entire top portion on the platen unit, lower the front verticle cover and the printhead should come to the correct position to change out the ink tanks, just tilt tanks towards the front of the unit and lift out.
Okay, this was the problem I posted a few days ago. It's fixed now, so in case you have the same problem with smearing, here's what the help desk from Canon suggested: Open the cover and remove the ink cartridges. There is a gray lever in front of the cartridges. Lift this lever and the printhead can be easily removed.
Our printhead had a buildup of black ink on the surface. I carefully removed this with rubbing alcohol. I let the printhead dry and replaced everything. No more smearing. Imagine a help-desk that actually helped!
My MP390 wasn't printing black, despite the cartridge(s) being new. I reinstalled CD and then it worked. The next time, it did not print again. I, then d/l driver from online...same thing. worked once and then not. Also, it doesn't copy anything in black
I just ran into a similar issue with my MP390. Actually both the color and black inks were not printing very well. I would get very inconsistent printing. Fixed the problem very easily and quickly as follows:
On the top of each print cartridge, there is a small hole. Remove the print head (lift the gray bar at the front of the print head and lift out the print head) with the cartridges still in place. Holding the print head over a piece of paper/paper towel, blow into the holes on the top of the cartridges (either directly or using a straw/tube of some kind). You should get ink coming out of the botton of the print head, both color and black. Replace and print head and test print.