Question about Audiovox SIRPNP1 SIRIUS Radio Receiver

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Good signal , no display/sound from SIRPNP1

My Sirius SIRPNP1 receiver receives a good signal but the station display does not show and there is no sound coming through. A sharp tap on the front of the receiver has brought it back a few times but even this is failing. What is loose inside? Any suggestions?

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SOURCE: Clarion SIRIUS Radio Receiver - Not Receiving All Subscribed Channels

I am having the same problem, i was able to manually get about 37 channels by holding down the BND button which changed the mode to manual tuning which allowed me to manually move to individual stations. By going bak and forth I was able to add more stations, but once I got to channel 38 (which is not a used channel) I could not add more channels. I don't know if this will help you get a few more channels. I am going to try to call clarion to see if they can help, if you get it fixed, please post what you did. Thanks and hopefully we can get this fixed

Posted on Aug 13, 2007

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SOURCE: sirius sportster sp-tk1, always displays "acquiring signal"

Same problem in RI too. Acquiring signal stays on the screen 24/7. My husband has the same Sportster. When I plug his into my car docking station, it works fine. When I plug mine in, it says "Acquiring signal". Does this mean my radio is dead?

Posted on Jan 06, 2008

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SOURCE: sirius sportster sp-tk1, always displays "acquiring signal"

Hi guys!! I am a sirius satellite radio employee and unfortunately, when this happens (usually when the receiver is about 2 years old) the radio is pretty much shot. It is a common problem with the older sportster models, but not so much with the newer one. As the receivers are probably more than a year old, they are now out of warranty and the only resolution is to call us at sirius and say you want to cancel the subscription on the radio. When cancellation is imminent, we will offer to send you a replacement (although it will be a different unit not compatible with you current docking stations) at no cost to you. Sometimes an antenna replacement will actually stop the problem, but it will happen again very shortly afterward, and thus it is only a temp fix to a permanent problem. Hope this helps you out!!

Posted on Feb 20, 2008

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SOURCE: Power but no signal

I work for sirius so I know about all of these different issues and the most common one is the connections. It is imperative that the radios be connected to power with the cig lighter adapter. This adapter had circuitry in it that lowers the cars 12 volts to 5 volts which the sirius unit ooerates on. The old units were 12 volt and could hard wired into the vehicles fuse block, but all of the new radios operate on 5 volts. If this is not the issue with either of you then you have defective units. Being that all warranty replacement are with remanufactured units, your chance of getting a problematic unit increases after the initial return of your new unit.

Posted on Feb 20, 2008

  • 1 Answer

SOURCE: 37 inch Sharp Aquos. "Failed to receive Broadcast [E202]"

Well I tried a cable amplifier & that solved my problem. I now get all HD channels without an HD cable box.

Posted on Oct 19, 2008

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Sirius is a satellite biased service , so it uses a satellite antenna , local stations how ever don't use that antenna and use a dipole antenna , are both type antenna's connected to your radio , lots of installers don't bother to connect local antenna to new radio installs , im mean you got Sirius why'd you want local stuff anyway is there thinking

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I would do the following, hoping one of them works.

1) DISCONNECT the power to the radio and SiriusXM unit to "clear" it. Then reconnect and ask Sirius to resend signat.

2) Ask Sirius to UNSUBCRIBE that radio so it is deactivated. Then, have them reactivate and resend programing signal.


3) Be sure your car is outside under clear sky when Sirius sends the program signal.


4) It is possible the antenna cable to your unit is loose at the connections and/or damaged. A weaker signal may get your stations, but may prevent the additional Navigational signals. Have the antenna checked thoroughly and tested. If car is still under warranty, this should be a covered diagnostic/repair.

5) Finally, be sure the correct Radio Serial Number is being activated. If your radio works, that is one service. But maybe they are putting a wrong number by some chance into the system to fix this one? For example, you have TWO radios in TWO cars. Are they sending the turn on signal to the WRONG radio? Not as farfetched as you might think.

Good luck!

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The problem is likely the actual connection inside the Starmate. It sounds like you have tried alternate antennas, which can only mean the unit itself has an issue. What has likely happened is the antenna jack inside the radio has come loose and is no longer making a connection, in which case it could be repairable. Otherwise there are plenty of other 12v Sirius receivers compatible with the same connections if you are looking to replace the head unit.

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Let me save you $30.00. A new antenna will not help, nor will cleaning the contacts. I just did both of those and it did not help. I have mine in the freezer right now cooling it down. Sirius told me that I should not leave it in the car because it gets to hot. They told me to buy another unit....

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I am going to take it in and have them do that. I will re-post re the outcome.

Very frustrating.

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