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Re: can't get to login window
Blue screens are normally critical errors. If you have loaded any new hardware to your computer lately or some software packages you will need to uninstall them.
Try starting windows in safe mode by pressing F8 continuoulsy until you hear a beep. This will start the computer in safe mode and everything will look big on the screen, ignore that for now. While you are in safe mode uninstall anything that you have loaded prior to this error. Be it software or hardware.
If you have not loaded anything recently then try restoring your computer to an earlier time when you know that it was working with now problems.
Once safe mode boots go to Start>all programs>accessories>system tools>system restore and choose a date when you know that the computer was running okay. Once the restore has taken place the computer will reboot. If asked what mode you want to start in choose start windows normally.
Hopefully this will help you resolve your problem.
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This sounds like a failed update. Restart the computer and hit either F2 or F8 or possibly Tab or Delete once the splash screen comes up. This should give you a windows startup option for safe mode. Click Safe Mode with Networking and let the computer startup. This will bypass all current startup items and possible problematic services. Login and start up Task Manager. View startup items and look to see if anything is starting up that says "Windows Update" or if anything else stands out that shouldn't be there. Names that are random garbled letters, etc. Disable these for normal startup. Now click on control panel under start menu and go to windows update and see if any updates failed to install. If they did, disable install automatically in windows update.
After this go to "run" and type in msconfig. Click normal startup, hit apply, when the message that says "restart computer" pops up click yes and let it restart the computer normally.
1. Reboot into safe mode by tapping the key at the top of the keyboard with "F8". Tap it until you get a menu on a black screen with white letters.
2. Tap on your 'down' arrow key 3 times to select "Safe Mode" and tap the "Enter" key.
3. When the welcome screen is displayed, click on "Administrator" and you should be able to get into your computer. (This will not happen if the "Administrator" account is also password protected.)
4. Go into the Control Panel, and select the "Users" application.
If your account appears as a user, click on it and click "Change Password".
5. Save the changed password, and reboot.
You should now be able to get into your Windows account.
computer repeatedly tapping the f8 key to enter safe mode while the screen is
black once in safe mode where the only things working will be your keyboard and
mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight
to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
Click "Start" icon in the lower left corner
of your computer screen
Type the word "run" in the window that
A second pop-up window will appear; type in the
letters "cmd," then select "OK."
This will bring up the black DOS command screen.
Type next to the administrator account the following
command: net(space)user(space) the username(i.e. johnadams) *. After typing
this command, hit "ENTER" on your keyboard.
Type in a new password in the command screen prompt
that ask you to type a password. Type the new password again once you are asked
Type the word "Exit." This will bring you
back to your login screen.
Enter the new password that you selected.
Try restarting the computer and as soon as it begins to start up click on your " f8 " key repeatedly until a start menu comes up. Click on " safe mode" the computer will try to boot up to a simpler mode of windows. If this is successful you will get windows up with larger icons on a black background. Click on shut down / restart the computer will reboot to normal mode. This is often sufficient to resolve windows start up problems. If safe mode worked but the computer still does not fully start click on three keys at the same time " ctrl alt and delete" when you have the mouse only screen. This should bring up the " task manager" click on " run new task" and enter " explorer.exe" this should bring up your desktop
if you have access to the internet on another computer, go to this website and download the program. after you get the program, burn it to a CD an use it on your computer.
it is pretty basic and it does the job, select the live CD version for your operating system and then just follow the directions.
your computer needs to start from the cd so insert it and then re-start computer.
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Restart your laptop and keep tapping F8 key the moment you see something on the screen. You will get a black screen with some options written in white. Select the option Safe mode and then you can create a new user with admin rights. Or else at the windows login screen press and hold ctrl and alt key and tap delete key twice and then it will take you to a login screen. Dont put any password there just hit enter. And you will be able to login with admin rights.
Yes, when you switch the laptop on hold down the F8 key until you see a black screen with a list of white text, one of the options will be "Safe Mode", use the arrow keys to highlight safe mode (just safe mode, not safe mode with anything) and press return. The computer will start to the welcome screen and you will see a user-name you don't normally see called "Administrator". Click on Administrator and you will find it is not password protected (in spite of the fact that the Administrator account has more access to the system than any other account!) when the administrator profile loads it will ask you if you want to continue in safe mode and you do. click start, click control panel and click on users and groups now click on your son's user account and click remove password. now click back, click on the Administrator account and click change password, the old password should be left blank and you're new Administrator password should be something at least 7 letters, numbers and special characters (!@£$%^&*) long that you can remember.
Now just restart and let it start up normally, once loaded advise your son to set a password he can remember or at least write down somewhere safe.