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Can't get to login window

When i cut on my computer a black screen comes up written in white letters, i click on normal start up, then it takes me to a blue screen that only stays up for about 3 seconds.

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  • Lou Labetti
    Lou Labetti May 11, 2010

    Can you boot into safe mode?

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Blue screens are normally critical errors. If you have loaded any new hardware to your computer lately or some software packages you will need to uninstall them.

Try starting windows in safe mode by pressing F8 continuoulsy until you hear a beep. This will start the computer in safe mode and everything will look big on the screen, ignore that for now. While you are in safe mode uninstall anything that you have loaded prior to this error. Be it software or hardware.

If you have not loaded anything recently then try restoring your computer to an earlier time when you know that it was working with now problems.

Once safe mode boots go to Start>all programs>accessories>system tools>system restore and choose a date when you know that the computer was running okay. Once the restore has taken place the computer will reboot. If asked what mode you want to start in choose start windows normally.

Hopefully this will help you resolve your problem.

Posted on Nov 11, 2008

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I have Vista for Business on a computer. Suddenly the log on picture shows on the screen, but the computer says the user information is unavailable and won't let me log in!


This sounds like a failed update. Restart the computer and hit either F2 or F8 or possibly Tab or Delete once the splash screen comes up. This should give you a windows startup option for safe mode. Click Safe Mode with Networking and let the computer startup. This will bypass all current startup items and possible problematic services. Login and start up Task Manager. View startup items and look to see if anything is starting up that says "Windows Update" or if anything else stands out that shouldn't be there. Names that are random garbled letters, etc. Disable these for normal startup. Now click on control panel under start menu and go to windows update and see if any updates failed to install. If they did, disable install automatically in windows update.

After this go to "run" and type in msconfig. Click normal startup, hit apply, when the message that says "restart computer" pops up click yes and let it restart the computer normally.

Sep 09, 2014 | Microsoft Windows Vista Business Edition...

1 Answer

Wont let me login under Rasta876;002387


1. Reboot into safe mode by tapping the key at the top of the keyboard with "F8". Tap it until you get a menu on a black screen with white letters.
2. Tap on your 'down' arrow key 3 times to select "Safe Mode" and tap the "Enter" key.
3. When the welcome screen is displayed, click on "Administrator" and you should be able to get into your computer. (This will not happen if the "Administrator" account is also password protected.)
4. Go into the Control Panel, and select the "Users" application.
If your account appears as a user, click on it and click "Change Password".
5. Save the changed password, and reboot.

You should now be able to get into your Windows account.

May 24, 2014 | Microsoft Windows XP Professional for PC

1 Answer

Change password


Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Windows Advanced Options Menu
Please select an option:
Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode
Start Windows Normally
Reboot
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select safe mode with command prompt
Click start run type cmd press Enter
black screen should open DOS mode
this will vary depending on your operating system
Click "Start" icon in the lower left corner of your computer screen
Type the word "run" in the window that appears.
A second pop-up window will appear; type in the letters "cmd," then select "OK."
This will bring up the black DOS command screen.
Type next to the administrator account the following command: net(space)user(space) the username(i.e. johnadams) *. After typing this command, hit "ENTER" on your keyboard.
Type in a new password in the command screen prompt that ask you to type a password. Type the new password again once you are asked to confirm.
Type the word "Exit." This will bring you back to your login screen.
Enter the new password that you selected.

Sep 22, 2013 | Computers & Internet

1 Answer

Starting Windows comes up that passes then all I get is a white mouse on a blank black screen for ever whats the deal?


Try restarting the computer and as soon as it begins to start up click on your " f8 " key repeatedly until a start menu comes up. Click on " safe mode" the computer will try to boot up to a simpler mode of windows. If this is successful you will get windows up with larger icons on a black background. Click on shut down / restart the computer will reboot to normal mode. This is often sufficient to resolve windows start up problems. If safe mode worked but the computer still does not fully start click on three keys at the same time " ctrl alt and delete" when you have the mouse only screen. This should bring up the " task manager" click on " run new task" and enter " explorer.exe" this should bring up your desktop

Feb 11, 2013 | Computers & Internet

1 Answer

Starting Windows


In that case, I would reinstall Windows. Something must corrupted in windows. Do you have your OEM Windows disk with you?

Sep 06, 2012 | Dell XPS M1530 Laptop

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HOW DO I GET A LOST PASSWORD TO WINDOWS XP


if you have access to the internet on another computer, go to this website and download the program. after you get the program, burn it to a CD an use it on your computer.
it is pretty basic and it does the job, select the live CD version for your operating system and then just follow the directions. your computer needs to start from the cd so insert it and then re-start computer.
http://pcsupport.about.com/gi/o.htm?zi=1/XJ&zTi=1&sdn=pcsupport&cdn=compute&tm=13&f=00&su=p284.9.336.ip_p504.1.336.ip_&tt=29&bt=0&bts=1&st=34&zu=http%3A//ophcrack.sourceforge.net/

if it works for you don't forget to rate me

thx

May 25, 2010 | Microsoft Windows XP Home Edition

1 Answer

Turn my acer on and the screen is black with white writing, then it looks like it is going to open windows but doesn't and goes back to the black screen with white writing, has prompts to starts windows...


Found this on the Web. If you find this helpful, pls rate me.

Shut down and again start your computer....press F8 while it is starting it will take it to safe mode
Then, please perform the steps below.To use the System Restore Wizard, make sure you're logged on as an administrator, and then follow these steps:
1.Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.

2.On the Welcome screen, click Restore my computer to an earlier time, and then click Next.

3. On the Select a Restore Point page, select the date from the calendar that shows the point you'd like to restore to, and then click Next.
This should solve your issue but this will disable your latest downloads.


Good Luck...

Jan 08, 2010 | Acer Aspire One AOA150-1570 Notebook PC

1 Answer

Sony vaio hangs on start up


Try to restore your PC.

Solution:
  1. after pressing the power button, start pressing "F8" before the windows startup screen appears.
  2. a menu will come out (in black and white) then select "safe mode"
  3. the PC will boot up in safe mode and you must login with administrator privilege.
  4. click start and go to:
-Programs
-Accessories
-System tools
-System restore
5. select on the dates that your system was still running
normally.

If this solution helps you, please rate me.

Thank you.

regards,
-engrkoiled-

Mar 26, 2009 | Sony VAIO (PCWA-A200)

2 Answers

Start up problem


probably u deleted some files from windows ...

after booting press F8, (or F5 ..i donlt rememdber) and then select go to safe mode! If it works than try and see what is missing, and back up u;re data.

If it doesn't work than u;ll have to reinstall u;re windows ...

Aug 08, 2008 | HP Pavilion a800n (PP163AA) PC Desktop

3 Answers

Dell laptop


Yes, when you switch the laptop on hold down the F8 key until you see a black screen with a list of white text, one of the options will be "Safe Mode", use the arrow keys to highlight safe mode (just safe mode, not safe mode with anything) and press return. The computer will start to the welcome screen and you will see a user-name you don't normally see called "Administrator". Click on Administrator and you will find it is not password protected (in spite of the fact that the Administrator account has more access to the system than any other account!) when the administrator profile loads it will ask you if you want to continue in safe mode and you do. click start, click control panel and click on users and groups now click on your son's user account and click remove password. now click back, click on the Administrator account and click change password, the old password should be left blank and you're new Administrator password should be something at least 7 letters, numbers and special characters (!@£$%^&*) long that you can remember. Now just restart and let it start up normally, once loaded advise your son to set a password he can remember or at least write down somewhere safe.

Aug 27, 2007 | Computers & Internet

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