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When i click on the scan mode button the sreen says "downloading application list" then its says "cannot retrieve application list"

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What program are you using for the scanning? please be more specific.

Posted on Nov 11, 2008

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Impact s305 printer won't scan. it's stuck on "downloading application list"


Try using the Lexmark Printer Home when scanning. If you have a PC, to access it click on Start > All Programs > Lexmark > Printer Home. You can scan to a .jpeg, PDF or .doc.

If you're scanning from the control panel of your printer and you're getting an error message, "Cannot Retrieve Application List", most probably your firewall is blocking your printer from downloading the applications. You might want to add the Lexmark files in the exception of your firewall. Click on the link on how to add exceptions to your firewall.

If you're trying to scan to email (email client), try to check this link: http://bit.ly/k0w0Hp

Mar 11, 2011 | Lexmark S305 IMPACT LEXS All-In-One...

1 Answer

I want to scan a document. I click Scan Mode. The printer responds, "Retreiving Application List," then "Cannot Retrieve Application List."


A problem occurs with your scan driver. You will need to reinstall it to correct the problem.

Another way to scan is to use the scanner option in your computer. Go to Control Panel. Double click the Scanners & Cameras icon. Feed your documents in the printer before starting the scan process.

Try it.
Please give this answer a four thumbs up rating it this help you.
Thank you for using Fixya

Sep 12, 2010 | Lexmark X4530 InkJet Printer

1 Answer

"Cannot retrieve Application List" Error message


plz install drivers of your printer first to your pc.

Mar 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My printer wont scan every time i try it says can not retrieve application list what does this mean?


Please follow the steps given below to add applications to Imaging studio:
1. Open the Imaging Studio and then click "scan," after the scanned document appears as a preview.
2. Click "Other Software" at the bottom.
3. That will open up the list of application list, to modify the application list, click on "Modify Application List".
4. Please add the application you want to scan and click on "Close."

Aug 20, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark x5470


is this scanner plugged into a power strip by chance.plug it directly into the wall power

Oct 05, 2008 | Office Equipment & Supplies

1 Answer

Device monitor application problem


Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.

Sep 28, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

When trying to use the lexmark scanning program, press the scan mode it states it's downloading Applicaion list but when finish it says Cannot retrieve Application list.


If you originally installed from a CD, try uninstalling (should be a shortcut in the Start menu) and then downloading and installing the latest driver from the web. Lexmark had this problem with some products and the web driver may have a fix for it.
  1. Go to the Lexmark Find Drivers/Product Selector page.
  2. Enter your model number (for example, X3550) under "Search by Model", and click the Search button.
  3. Select your OS from the dropdown (XP, Vista etc.).
  4. Click Download Now.
  5. If you're asked to Save or Run, choose to Run (it keeps you from having to go find the file and double-click it later).

Aug 06, 2008 | Lexmark Office Equipment & Supplies

22 Answers

Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!


Microsoft Paint ----> 'File' -----> 'From scanner or camera' (while the Lexmark is in scan mode). Just tried it and it really works.

Apr 24, 2008 | Lexmark X5470 All-In-One InkJet Printer

3 Answers

Lexmark 5400 series


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linlsys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name as follows.

1. Launch Lexmark Imaging Studio.
2. Right-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Right-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards, Fbyrd

Mar 12, 2008 | HP PSC 2210 All-In-One InkJet Printer

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