Canon Pixma MP800 All-In-One InkJet Printer
Problem for Canon Pixma MP800 All-In-One InkJet Printer

U150 error




By rhondita on Nov 07, 2006

" "
1st cyan tank showed "2 of same color intalled". Shutting down and restarting corrected this. Now I am getting a U150 error on the cyan tank. Shutting down worked for a while, but no longer. Unable to print anything.
Comments:

Nov 10, 2006

- I ended up buying a New tank and it's working fine now. Cannon really needs to work on the Cyan chip. This happens to offten.

Oct 24, 2007

- So far, it appears that when this happens, the only solution is to go out and buy a new tank........ Gee...... thank you Cannon......

Same Problem

May 01, 2009

-   I too get the U150 error on my Photo Cyan color... Apparently it's the chip in the ink cartridge, but I didn't spend $400 on a printer that's going to destroy brand new ink tanks! Or otherwise be compatible with ink tanks that are poorly made!

Besides calling tech support, are these printers compatible with any other brands of ink? I know there are some off brands...
-   Guest

Nov 18, 2008

-   i have the same problem. The cartridge is new. And already it doesn't work. What a shame. Isn't it?-   Guest

Nov 12, 2008

-   I am having the same problem with my Canon Pixma MP800. It is with the small black ink tank. I think Canon should have to replace the ink tanks for us. This is not something that we did. It is their problem.-   Twilightz0ne

Oct 27, 2008

-   Large black ink tank: PGBK on Canon Pixma 960 exhibiting same problem as described by others here. I'm still trying some stuff to try and make it recognize the ink tank but so far, no go. -   dauphin67

Oct 15, 2008

-   Getting a message saying I have two magenta tanks installed, I'm on the phone with Canon now, they are going to waive the $9.95 tech support call and send me a new tank.

In the meantime if I have a print job he said to I'd need to purchase a replacement tank. He also assured me it's probably a chip problem within the tank itself, nothing more.

3 year old printer, my second Cannon. 2 Cannon camera's...all is good.

Things break.

Good response from Cannon tech... -   Jackwilso371

Best Solution

posted on Feb 08, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Make use of warranty!

We had same problem with MP510 yellow tank. We bought a new one which worked for a month, then endless U150 again.
The device is now repaired under warranty, some parts changed, and so far everything is working.
So, if another tank won't solve, and there's warranty left, send it to be repaired. Guess there's no DIY solution. I thought also this to be our 1st and last Canon, but let's see ;) I really like the photos printed.

Solution #2

posted on Apr 10, 2008
Helpful)

ddelap

Rank: Apprentice 
Rating: 88%, 6 votes
Anyone game for a class action against Canon? I've called, E-Mailed, and faxed, all to no avail, not one answer, no return contact whatsoever!!! Please post this info about these piece of **** Canon printers on every website you can and anywhere else you can, the world needs to know what GARBAGE Canon is unloading onto the unsuspecting consumer. Hopefully, it will get Canon's attention and maybe those losers will take notice when their sales drop! What say everyone boycott anything that says Canon on it. Come on Canon, take care of this junk you have ripped us off on. I am even telling people IN the stores who are looking at printers to AVOID Canon completely.
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Solution #3

posted on Apr 10, 2008
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I ended up taking out the cartridge and re-wetting the nozzle by drizzling some water on a sheet of paper, then tapping the nozzle on the moist part of the paper (not directly in a bead of water). Be sure there is not water left on the cartridge before inserting. This permitted my printer to recognize the cartridge...I guess the problem is the cartridges drying out. YMMV, though.

Solution #4

posted on Dec 11, 2007
Helpful)

USMCFoto

Rank: Apprentice 
Rating: 85%, 6 votes
Call the Canon customer service number. I had that problem with my Magenta cartridge. I fully expected I was going to be stuck with a lemon of a cartridge and have to buy a new one. The rep put me through a few attempts to fix it and in the end they are sending me a free new ink.

I am very impressed and happy. Of course that doesn't fix my immediate need to print but so be it.

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Solution #5

posted on Feb 22, 2008
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had u510 cyan as well 1st power cycled printer thenpulled tank part way out reseated it then worked fine

Solution #6

posted on Aug 07, 2008
Very Helpful)

akenyon

Rank: Apprentice 
Rating: 100%, 1 votes
Same issue with error U150.
Tech support on the Canon website answered my question within 10 minutes. Within an hour they agreed to send a new ink cartridge. Try tech support!
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Solution #7

posted on Oct 29, 2008
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
took me 10 minutes on the phone with tech support before they replaced my full compliment of cartridges. Same error, u150 on the cyan cartridge.

I was stern and didn't admit that anything I did was related to the issue. My cyan was nearly full anyway.

All I had wanted to do was use the scanner, but free ink half win, half loss....I still can't scan tonight

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26 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Oct 15, 2008

Getting a message saying I have two magenta tanks installed, I'm on the phone with Canon now, they are going to waive the $9.95 tech support call and send me a new tank.

In the meantime if I have a print job he said to I'd need to purchase a replacement tank. He also assured me it's probably a chip problem within the tank itself, nothing more.

3 year old printer, my second Cannon. 2 Cannon camera's...all is good.

Things break.

Good response from Cannon tech...


Comment by Guest, posted on Oct 03, 2008

this happened one time before as the alert light came on shut off printer and restarted and it fixed the problem but now doing that won't work. Going to try the wetting suggestion and see what happens as this ink catridge is 90% full....

Comment by kristiperron, posted on Oct 03, 2008

u150 Magenta has gone out on my MP600 and of course its out of warranty. Jeez, this sucks.

Comment by Guest, posted on Aug 02, 2008

we have once used compatible ink and that didn;t work so we bought new original one but still it doesn;t pick one or the other ink tank we kept on buying the new one but still no good

Comment by Guest, posted on Jul 20, 2008

i have an MP830 i get the U150 on the 1st balck cartrige... power cycle use to work.. but now no more.. wat it the wetting agent that is mentioned earlier? maybe the contacts need cleaning..??

Comment by Guest, posted on Jul 07, 2008

ip6700d same u150 error for magenta (pm).

If I remove all ink cartrides and add back 1 by 1. I get error u043 untill I get to my problem cartridge. Then I get u150.
If I swap with any other ink cartridge I still get the same error. So this appears linked to the printer itself instead or just being an ink cartirdge issue!

Comment by Flyman32, posted on Jun 23, 2008

Yea. My Cyan is reported as having two of them in the unit. Same original cartridges in my IP6700D. I can open top, wait for the cartridges to light up, close top and then open and close it about 3 to 6 times and it will print whatever. Seems to help if I scream obsenities. I'm going to use up the cartridges and throw this piece of S*** away. I have always liked epson ink jets before and thought I'd try this one. Going to go back to epson.

Comment by MS_Boffin, posted on Jun 22, 2008

IP6700D. Started with internittent error - "2 yellow tanks installed". Cured several times by power cycle. Now U150 "yellow tank not recognised". So Canon think I've gone from 2 yellow tanks to zero without replacing any of the tanks. A neat trick! Now can't print documents I need for a business trip tomorrow. Awaiting Canon help-desk reply. Having seen the number of posts with the same fault I refuse to waste money on replacement tanks until Canon can offer a solution. Cheaper in the long run to buy a non-Canon replacement printer.

Comment by gabk, posted on Jun 14, 2008

I had the same problem with U071 error telling me that there was more than one black cartridge installed. The first few times this happened it fixed it by removing and re seating the catridge, then that no longer helped after several times. I tried the wetting solution and bingo! it worked (so far).
Lets hope it stays that way.

Comment by machead1, posted on Apr 19, 2008

I just bought this printer in Dec of 07 and now am having this U150 error. It's driving me mad and it's too late to return the thing. I bought a couple replacement cartridges and it seems it's getting worse in a shorter period of time after putting the new ink in. Now we are trying to get homework out, science fair project and I will NEVER buy a Canon product again. AND I don't have money in the budget for another printer or scanner right now. I have never had an issue like this before and thought installing an updated driver would solve the problem. I would think Canon wouldn't have ridiculous problems like this....afterall......they aren't exactly new to this. This is more than frustrating......

Comment by ddelap, posted on Mar 31, 2008

two tanks of same color installed. I have an MP830 and it constantly tells me I have two #5 tanks installed. That's the LARGE one and you couldn't get two of them in with a hammer!!! Speaking of which, I may just use a hammer on this worthless pile of junk before I return it to Best buy and demand my money back! This piece of **** won't even let me print!!!

Comment by Guest, posted on Mar 26, 2008

i printed 15 pages and got this U 150 error... crappy printer.. Canon.. never again

Comment by oakmario, posted on Mar 12, 2008

Same problem here with Canon Pixma MX700 bought just before Christmas 2007. I haven't printed a lot on it so the U150 error on the Black cartridge is really pissing me off. I checked the tank and it's still half full. I take it out and reseat it and the red light comes back on. 
Then I close the printer cover and I still get the U150 error and the red light on the black cartridge is off.
Seems Canon has some duds with this design. Back to the engineering drawing board guys.

Comment by Guest, posted on Feb 28, 2008

Message says "U071 More than one ink tank of the following color is installed. Bk"
Message shown is not the case. I have tried taking out all ink tanks and then put them in again which worked a couple of times, although not now.
This is the second time I will have to go out and get a new tanks. Last time was because the machine suddenly decided to stop recognizing the Cyan cartridge!!
Rubbish and really annoying...

Comment by Ron75, posted on Feb 25, 2008

Bought my Canon MP830 in Novemeber 2007, and within 2 weeks I was getting the "U150 Following ink tank cannot be recognized" for the yellow ink tank. Canon sent me a replacement yellow ink cartridge.

Now, after inserting brand new tanks for black, magenta, and cyan (they just ran out), I am getting the same error for the large black tank.

In the past, I've had some false alarms with the magnenta and cyan tanks, but popping the ink cartridges out and then re-inserting them eventually solved the problem, but this is a real pain.

I am spending too much money on replacment tanks for them not to work, and the printer ends up with lots of down time due to seemingly faulty ink tanks.

This unit does not deserve to be recommended by Consumer Report.

Ron

Comment by Guest, posted on Feb 14, 2008

same problem but with black.

Comment by iloveburmese, posted on Feb 10, 2008

error message says more than one copy of the same colour is installed Black5

Comment by Guest, posted on Jan 15, 2008

get it in yellow tank: U150
model mp600
how stupid : yellow ink problem, and cannot print black and white, nor scan a document - Probably this was my last canon device

Comment by pisolo2, posted on Jan 10, 2008

I have the same problem with my Canon iP6600. No solution at all. This is the second NEW tank of Cyan ink that I throw away!!!

Comment by Guest, posted on Dec 28, 2007

ditto, happened with my magenta tank. Turning printer off worked for awhile but now I will have to go out and buy a new tank too. Canon - you owe us one! Otherwise, I've really liked this printer.

Comment by Guest, posted on Nov 23, 2007

U150 on the Photo cyan cartridge... Never used the printer for photos... ARGHHHHHHHHHHH on the Pixma IP6700D

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