Question about HP DeskJet 920c InkJet Printer

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The color ink in my hp deskjet 920c won't work

I have 2 hp deskjet 920c printers in the same office, No 1 and No. 2. When we run out of color ink in one of the printers we get the other's color ink and replace it. But printer No. 2, of the printers, seams to be too delicate and refuses to work with the No. 1 used color ink cartridge. No. 1 printer works with any used ink cartridge. No. 2 works perfect with any new ink artridge. (?)

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Try cleaning the contacts (bronze like) with dry cloth both the cartridge and the cartridge holder most of the times there exist some liquid forms on both areas. since you frequently remove the cartridges; their might be a broken part on the cartridge holder. the broken part, use, is to make sure the cartridge is in absolute contact with the cartridge holder's. the size the said broken part is 2 mm in all sides. so small that it has a big dnt even recognize.

Posted on Sep 05, 2007


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