Question about Zoom X5 5654 DSL Modem (DH5654)

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Adsl light is flashing - no connection

Computer says "LAN is unplugged". Adjacent phone line is still working.

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What happen when a adsl line work with a phone but not with a router


The phone line does two jobs. Voice phone which is what it was originally used for and ADSL modem which works at a high audio frequency.
Somewhere between the phone socket and the modem should be a filter splitter. One part goes to the phone and the other to the router. Make sure you have that.
The modem will have a power light and several additional lights. Assuming the power light is on we are interested in two of them; The ADSL light and the Internet light. When you switch the modem on you should first see the power light flash then go solid. Then the ADSL light will flash and then this should go solid. If this light does not come on then you have not plugged the phone wire in properly. If this light just keeps flashing slowly then the modem can't see an ADSL signal on the phone line. If you have a spare router you could try it and see if the ADSL light goes solid on that.
If the ADSL light is fine then the modem has locked onto the signal on the phone line, sync'ed. If not then this is the problem you must solve. Ask your ISP if service is set on your line.
The next light is the Internet light, this maybe a symbol like an i or a world. This light will begin flashing then go solid. It will flash with Internet traffic. This means you have Internet, as far as the modem is concerned. If this light does not stay on then your ADSL account name and password maybe wrong. You can correct this but that's a different question you need to ask.

Feb 18, 2015 | D-Link Dsl-2750b Adsl2 Verizon N Wireless...

1 Answer

Cannot connect to my Internet. On my 2Wire modem at home, The Power LED light is solid green, the Ethernet LED light is green, the DSL LED light is continually flashing, and there is NO Internet LED...


With the DSL light always flashing, it means that either the ADSL signal (synchronization) does not reach your modem, or your modem cannot 'read' the signal.

You need to determine if the problem is from one of the following places :
  • outside of your house (your land line or ISP equipment) or from the modem;
  • your telephone-cable inside your house or
  • one of your equipment;


Try the following manipulations to determine from where the default comes :

  1. Determine if the problem is in your house or on the land line
    • Unplug each and every equipment which is connected to your telephonic installation (Fax, phones, answering machines etc);
    • Using the shortest telephone cable (RJ11) you possess, plug only your modem to the main telephone jack of your house.
    • If the DSL LED still flashes continuously, the problem is somewhere between your ISP's equipment and your house. You should call them and expose the situation. At this stage, you can't do much else.

  2. Determine if the problem is in your house installation
    If the DSL LED lights up when it is plugged to the main telephone jack, then it is either one of your equipment which is at fault, or the house installation. To pinpoint the problem, do the following :
    • With all the other equipment still unplugged, try the modem on all the other telephone jacks you have around the house.
    • If the DSL flashes continuously on one of the jacks, you will have found the source of your miseries. Depending on your ISP's terms and conditions, you will either have to call them of call for the services of a third-party technician to solve the problem.
    • If the DSL lights up correctly on all the telephone jacks, then your house telephone installation is good. Proceed to the next series of tests.

  3. Determine which equipment is at fault
    • Plus your modem to one telephone jack and wait for the DSL line to light solid.
    • Use a splitter (ADSL filter) to plug the equipments you possess (telephone, fax etc) one by one. Verify each time if the DSL LED is still lit or flashes continuously.
    • If one of the equipment causes the DSL LED to flash, it is that equipment which causes your problem.
    • If every equipment causes the DSL LED to flash, the it is the splitter (ADSL filter) which is causing the problem. You can confirm this hypothesis by testing each and every ADSL filter you have in your possession.
    • Replace any faulty equipment and you should have eliminated the problem.
If nothing of this solves your problem, you won't have any choice but call you ISP. Don't hesitate to tell them all tests you will have done.

May I also make some recommendations :
  1. Use a power surge protector (not a UPS though) to plug your modem to the electric outlet BUT plug it directly to the telephone jack;
  2. Make sure your modem is plugged in as far as possible from UPS, television, etc.;
  3. If possible, don't plug the modem in the same electric outlet as other equipments;
  4. Don't use any telephone extension cable to plug your modem to the telephone jack.

Hope this helps you. Let me know what happens next.

May 11, 2011 | 2wire (1000-000057-000) Modem

1 Answer

Wireless facility does not work LED does not illuminate. I have tried to get access to web site


The connection to your modem could be faulty.
Ring your ISP and get them to test the connection to your ADSL modem.
Also do you have ADSL line filters on all your phones?
The phone connection to the ADSL modem does NOT use a ADSL filter.

Dec 13, 2009 | Siemens SpeedStream 5260 ADSL LAN Modem...

1 Answer

Ethernet light flashing


Check your DSL Filters on your house phones or anything connected to the phone line EXCEPT the modem. The modem should not have a filter on it. If this doesnt help I would recommend getting your ISP out to test the line because sometimes the resisitors or hardware in the box goes bad or at the DSLAM.

Jul 20, 2009 | Efficient Networks SpeedStream 5667 Modem

1 Answer

Adsl connection


have the phone company check the line for "ring and tip" make sure they are the same as before, I suspect that the wire is reversed. the telephone don't care how the wire is run.

Nov 06, 2008 | Dynalink (V1456VQH) Modem

1 Answer

X6 won't pick up DSL


hopefully you haev installed the software first on yoy computer>
turn off the computer. connect the phone line one end to the ethernet port on your computer and the other end to one of the LAN port on the x6.
power up the (power cube shipped with the X6), the Pwr and the WLAN should come on and become steady, the LINK light should blink,
turn on you computer, connect a new phone line between ADSL port and the wall jack, the LINK light should become steady.


please rate the answer if it solved your porblem.
thank you

Sep 09, 2008 | Zoom X6 (5590) DSL Modem (55900003)

2 Answers

Siemens gigaset se587 wlan dsl


HI

A flashing ADSL light on the router means its not getting constant broadband signals. Make sure it is connected to the adsl filter without any extensions and the filter should be directly connect to the main phone socket and not to an extension socket. Also check if the phone socket has 1 or more than 1 ports on it. If it has two port its most likely a SSFP socket which does not require a filter as it is inbuit.If all the connections are fine try changing da filter.

Sep 07, 2008 | Siemens (120-5830-001) Modem

1 Answer

Zoom router


Have you tried configuring the ADSL modem router for the internet connection?
Its possible that since you have changed the ADSL modem router, you may have to configure the ADSL modem router for it to work fine. The configuration depends on what Internet provider you have but you may try these steps for now:

1. Make sure the connections are correct. Connect the computer to the LAN port and the ADSL line to the port assigned for that behind the device.
2. Launch an Internet browser and access http://10.0.0.2 and press enter. If a dialog box appears, set the user name as admin and password as zoomadsl and press enter.
3. On the basic setup page of the ADSL router, set the appropriate encapsulation and other settings based on the settings of your provider. If you do not know the settings for your provider, there is a table specified on the user guide for the ADSL router. Here is the link: http://zoom.com/documentation/adsl/5590_UserGuide_EngD.pdf


Jul 19, 2008 | Zoom X6 (5590) DSL Modem (55900003)

1 Answer

My Mdoem's ethernet and usb lights are off


assuming you using ethernet to connect the pc to the modem: how about checking your ethernetLAN card on the pc if it's integrated with the motherboard you can enable it from the bios settings if it's an expansion card it sounds like you need the most up to date driver which can be downloaded from the card manufacturer's website if you have access to internet on another pc. assuming your pc is connected to the modem via usb: reinstall the driver for the modem . another thing you can do is buy a usb to ethernet adapter which are available for under $5 on the market one end connects to the usb port on your pc and the other end is ethernet and this should work .

Aug 10, 2007 | NetGear DM602 ADSL-Modem

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