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C:program files\common files\symantic shared\ccVrdii is either not designedt to run on windows or it contains an error.Try installing the program again using the original istallation media or contact your system administrator or the software vendor for support.This comes up every time i try to open an e-mail attachment or open Norton security check.!ONLY JUST STARTED DOING THIS.! never had this problem before.!

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Is it some kind of hard, but i recomend running a norton removal tool to clean any files that have symantec products installed, then try to reinstall the antivirus program.

Posted on Nov 11, 2008

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How to Load or Reload"HP Digitalmedia archive" file and 'EZARC.msi to my HP Pavilion a1520n desktop. (XP)

Try this one:
This document pertains to HP and Compaq Desktop PCs with Windows 7, Vista, and XP. An error appears that contains a filename ending with MSI. (MSI refers to the Windows Installer.) This error can appear while Windows is starting up or when a particular software program is opened. This error might appear after using a Registry Cleaner or Registry Fix tool.
See the following error examples. Your error might be slightly different, but it has a filename that refers to or ends with MSI.
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'TrayApp.msi' in the box below.
'HPProductAssistant' the feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Figure 1: Example of an MSI error
c01378399.gifUsing Recovery Manager to Restore Software and Drivers in Windows 7 HP Recovery Manager (Windows Vista)
  • HP application recovery process (Windows XP)
  • If errors persist, you can clean up the MSI registry entries by using Microsoft's automated solution. For more information, see Fix problems with programs that can't be installed or uninstalled (in English).
    Preventing MSI errors To prevent these errors from occurring, make sure that registry cleaning and spyware removal utilities do not remove files and registry entries associated with your software. Instead, if you no longer use a particular software title and want to remove all references from the registry, remove the software by using the Add or Remove Programs tool in Control Panel. The software uninstaller will remove the associated entries from the registry.
    Some products available for free on the Internet suggest that the registry needs regular maintenance or cleaning. However, use extreme caution when installing and using a registry cleaner. Many registry cleaners generate other MSI errors because they do not recognize valid registry entries and delete them. This can cause more MSI errors and prevent other programs from working.
    If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust .
    [img src="" alt="" >
    NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

    Jul 12, 2014 | HP Pavilion PC Desktops

    2 Answers

    Softwear Instalion

    what problem are your experiencing?and what software are you trying to install?Please specify the problem and software so we can give you the solution//

    Jun 27, 2011 | PC Desktops

    2 Answers

    What is a "ToolBop.dll" error?

    The Toolbop.dll error file serves as Microsoft's implementation of the shared library concept in the Microsoft Windows operating systems. The Toolbop.dll error file contains Windows API functions, such as user input, window management, and text that allow programs to implement a graphical user interface.

    You maybe have to clean your registry with a free program
    Get it here:
    Remember to save your work and access codes when you use this program !!!!!!!

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    Hope i was to any help

    Feb 21, 2011 | Dell OptiPlex GX270 PC Desktop

    2 Answers

    Am getting 1721 errors on my computer, can you tell me how i can fix it ?

    Here you go. This is long winded but should fix you up.
    Error 1721 is a common problem for many different Windows systems, shown when the installation you're trying to perform develops a problem and needs to be fixed. If you have this error, it's recommended that you're able to first fix any problems that could be inside your Windows system, and then cure the specific issues that the Windows Installer program has on your PC. This tutorial is going to show you exactly how to do that...
    This error will typically show like this:

    • Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personal or package vendor.

    The problem with this error is actually caused by a very simple issue - the Windows Installer program that is used to install the various files & software onto your PC is actually damaged or corrupted & preventing your system from installing the program you want. This can be caused by a number of problems, including everything from having corrupt registry settings to the Installer program on your system being damaged. To fix this, you first need to make sure that Windows Installer is okay, and then get rid of any further system errors on your computer.
    The first step to resolving this error is to "register" and "unregister" the Windows Installer on your system. This is a program which installs all the programs that you want onto your PC, and is constant on every Windows installation. The problem that often causes error 1721 is the way in which Windows often cannot read the Windows Installer program, because it's not "registered". Registering a program basically tells Windows where to look for it on your system, and it's often the case that this stored reference is either damaged or deleted by accident. To ensure this is not a problem, you need to be able to type the following into your system:

    • Load up "CMD" (click "Start" > Run > type cmd)
    • Type msiexec u/unregister
    • Type msiexec /register
    • Try reinstaling the program you wanted to

    If you try this and find it does not work, then it's recommended you then use a program by Microsoft called the "Windows Installer Cleanup Utility". This is a new program which basically cleans up all the settings and options associated with the Windows Installer program; meaning that if you have any problems with the Windows Installer on your PC, they should be fixed. You may also wish to install Windows Installer 4.5, which will basically upgrade the Windows Installer program on your system, which should resolve many cases of the 1721 error.
    It's also highly recommended that you use a "registry cleaner" to fix any of the errors that are on your Windows system. A registry cleaner is a type of software tool that basically scans through the registry database of your PC and fixes any of the problems that are inside it. The registry database contains all the settings, files and options for Windows, and is where everything from your most recent emails to your desktop wallpaper are kept. It's basically like a library for your system which is continually being used to help your software run correctly. Unfortunately, the registry is continually being damaged & corrupted, leading it to become highly ineffective and erroneous. To ensure this problem is not causing the 1721 error, you should clean through your system with a registry cleaner tool.

    Sep 11, 2010 | Dell PC Desktops

    1 Answer

    Do not know how to install software

    How to install a software program can depend on the operating system being used and the program being installed. Because of all the different possibilities, we have created the below steps as guidelines for installing programs in each of the major operating systems.
    Notice: This document has been created as a basic overview on how to install software programs, games, and utilities on your computer. If errors are encountered during the installation, this document will not cover those errors.
    General Tips
    Microsoft Windows 95, 98, NT, ME, 2000, and XP users
    MS-DOS Users
    General Tips
    • Make sure your computer meets the requirements of the program, game, or utility you are attempting to install.
    • The manuals for the program or the readme file located in the same directory as the install commonly contain exact instructions on how to install a program.
    • After installing or during the installation, a program may need to install other programs, files, or utilities before it is able to run. If this is the case, the program will commonly prompt you to install the program or you may need to run a separate install before the program can be fully used.
    • When installing a program, utility, or game, it is always a good idea first to close or disable any other programs that are running.
    • After installing a new program if it prompts you to reboot the computer, do it.
    Microsoft Windows 95, 98, NT, ME, 2000, and XP users Many software programs, games, and utilities have an AutoPlay feature that will automatically start the setup screen for the software program when the CD is placed in the computer. If your program, game, or utility contains this feature, run the installation through the screen that appears after inserting the disc.
    If you are installing a program, game, or utility that does not contain this feature or you are installing a program from a floppy diskette, follow the below steps.
    1. Open My Computer.
    2. Within the My Computer window, open the drive that contains the installation files. For example, if the files are on a floppy diskette, open the A: drive. If they're on a CD or DVD open the D: drive or the letter of the disc drive.
    3. Within the drive that contains your files, locate either a setup or install file. Double-clicking on this file should start the installation for the program, game, or utility. If you see multiple setups or install files, try to locate the Application file or double-click each of setup or install files until you find the file that starts the installation. Many times the icons associated with the installation files have the same name.
    An alternate method of starting the installation in Microsoft Windows
    1. Click Start and Run.
    2. In the Run Window, type x:\setup or x:\install where x is the letter of the drive you wish to start the installation from. For example, if you are attempting to install a program from the floppy disk drive you would type a:\setup or a:\install.
    MS-DOS Users Users installing a program from Microsoft DOS should have a basic understanding of the MS-DOS commands. If you are unfamiliar with any of the commands listed below, click the link to get additional information and examples on the commands.
    1. Before installing a program in MS-DOS, you must switch to the drive and/or directory that contains the installation files. If you are installing a program from a CD or diskette, switch to that drive. Additional information about switching drives in Microsoft DOS can be found on document CH000515. If the installation files are located in a different directory, use the dir command to list the directories and the cd command to switch into the appropriate directory.
    2. Once you are in the directory or drive that contains the installation files, run the executable for the setup. Many times this can be done by typing setup or install at the prompt to start the installation. If both of these commands give a bad command or file name error message, type dir *.exe or dir *.com or dir *.bat. These commands will list any executable files; if any files are listed, attempt to execute these files to run the installation or setup of the program. If no files are listed when typing all three of the above commands, it is possible that either you are in the incorrect directory or drive letter, or that the program.
    Additional information about running an file from MS-DOS can also be found on document CH000598.
    Additional information:
    • Information about problems that can occur after an install can be found on document CH000123.
    • See document CH000506 for information about how to extract a file that you've downloaded before installing a program.

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    Apr 12, 2009 | PC Desktops

    1 Answer

    Error Message 'F:\ setup.exe is not a valid win32 application'

    This issue can be caused by any of the below possibilities.
    1. File is corrupt, bad, or missing.
    2. File is not designed for your version of Windows.
    3. File is a virus, worm, or other malware file.
    4. Hardware incompatibility.
    Answer: File is corrupt, bad, or missing
    If the file or program you're attempting to run is corrupt or missing, Windows will be unable to execute the file properly and sometimes generate this error message.
    Download files
    If you downloaded this file and verified it is complete and compatible with your version of Windows, delete the file and try downloading and running it again. It's possible during the download that the file became corrupted.
    Finally, if the second download does not work, try downloading the file from a different webpage. It is possible that the person or company maintaining the website mistakenly uploaded a corrupt version of the file you're attempting download.
    Installing a program from a CD or other disk
    If you're attempting to install a program and are getting this error, verify that the CD is clean. If the CD is dirty or bad, you could get this error during the install and/or get this error after the program has been installed because it was not copied properly onto the computer.
    • Additional information about cleaning a CD can be found on our cleaning page.
    Running a program from the computer
    If you're running the program from a shortcut on the computer, verify that the program is still on the computer. In some cases if the program is no longer installed on the computer you may get this error.
    If the hard disk drive is corrupted or bad it can also cause working programs to fail either because not all the data can be read from the hard disk drive or because the program has become corrupted while on the drive. Run scandisk and defrag on the hard disk drive to check for any potential errors.
    Long file name issue
    Make sure the program or file you're attempting to run does not contain the same name as the long file name directory it is contained in. For example, executing a file named "program" in the "program files" directory can cause errors in some versions of Windows.
    Additionally, if you're attempting to install a program and after the install the program does not work, you may also want to try installing the program in a different directory.
    Bad file
    Any file can be changed or renamed to be a .exe file. If you're downloading the file, make sure the file is supposed to be a .exe file and that it's not being changed. If you're attempting to create a .exe, file make sure you're compiling the file for Windows and never just rename a file to a .exe file. For example, renaming a .bat file to a .exe file will not make the file an executable file. For a file to become an executable file it needs to either be compiled or converted through a software program designed to convert the file.
    File is not designed for your version of Windows
    If you're trying to run a program that is not designed for your version of Windows you may get this error. Although many older programs designed to work in older versions of Windows will work with new versions of Windows, unfortunately, not all programs will work.
    • If the program is an older MS-DOS program or early Windows program you may get this error.
    • If the program is designed for a 64-bit version of Windows and you're running it in a 32-bit version of Windows, it will not work and generate this error.

    Mar 18, 2009 | PC Desktops

    1 Answer

    Pds file

    File Type 1 PowerDirector Project File (Most common) Category Video Files Common? No File Description Video project or slide show created with PowerDirector, a digital video-editing program; may include both video and DVD data for creating a DVD; often built from a template included with the PowerDirector software. Program(s) that open pds files windows.gif Windows tri.gif CyberLink PowerDirector Sponsored Links window.google_render_ad(); Updated 6/5/08 star.gif Fix file extension .PDS errors.
    File Type 2 Planetary Data System File Category Data Files Common? No File Description Scientific data format created by NASA (National Aeronautics and Space Administration); used to store planetary, solar, and lunar data collected from earth and space missions.

    PDS files often contain labels that are written in the Object Description Language (ODL); these labels use keywords that describe the data contained in the file. Program(s) that open pds files mac.gif Mac OS tri.gif NASA PDS Tools Package windows.gif Windows tri.gif NASA PDS Tools Package

    Mar 02, 2009 | PC Desktops

    25 Answers

    DVD won't complete the burn process

    'Download and run the Norton Removal Tool'
    Web URL:

    After uninstalling Norton Product, you will have to remove the left over 
    Symantec folders (Common Shared folders). Follow the steps as mentioned:

    -- On the Windows taskbar, click Start > Programs > Accessories > Windows 
    -- Delete the program installation folders for all Symantec program that 
    were installed.

    If you accepted the defaults, the installation folders will be in C:\Program 
    Files and will have the name of the program that you installed. Here are the 
    default program folder names and locations listed by program:

    C:\Program Files\Norton Internet Security
    C:\Program Files\Norton SystemWorks 

    Next, configure Windows to show all files.

    1. Click on "Windows Key" and select Control Panel
    2. Double click on Folder options.
    3. Click on View Tab
    4. Uncheck "Hide file extensions for known file types."
    5. Under the "Hidden files" folder, click "Show hidden files and folders."
    6. Click on Apply
    7. Click on OK.

    Now, search for and delete all Symantec folders.

    1. Click on "Windows Key" and select Computer.
    2. Double click on C Drive
    3. Go to the following locations and delete the following folders.

    c:\Program Files\Norton Internet Security
    c:\Program Files\Common Files\Symantec Shared

    - Now delete all the 3 folders.

    Finish by cleaning up the Registry:

    CAUTION: you must back up the registry before you make 
    any changes to it. Incorrect changes to the registry can result in permanent 
    data loss or corrupted files. Modify only the keys that are specified.

    1. Click Start and then Run.
    2. Type REGEDIT into the Run dialog box when it comes up and then click OK. 
    The Registry Editor will open.
    3. Navigate to and select the following key:


    4. Press the Delete key on your keyboard and click Yes to confirm.
    5. Navigate to and select the following key:


    6. Press the Delete key on your keyboard and click Yes to confirm.
    7. Click on File in the top toolbar and then click Exit.

    If the error message is still there, go to Start and search for 
    SymAddln and if found one entry in C:/Users/user name/Favorites/Internet 
    Shortcut and delete it and reboot your computer.

    Dec 30, 2008 | PC Desktops

    1 Answer

    I can not install OfficeSuite. I have Windows Vista home Premium. I had downloaded updates all afternoon and it still shows error 1719 Window installer not correctly installed. Help!

    Download:Windows Vista Service Pack 1

    I tried personally in WIN-XP worked same applies to Vista.

    Error Message:
    Error 1719. The Windows Installer Service could not be accessed. You may be running in safe mode or Windows Installer may not be correctly installed. Translation:
    This message might appear when you’re trying to add or remove a program that installs via a Windows Installer MSI (Microsoft Software Installation) package file. The Windows Installer Service is the standard method for installing and uninstalling software on Windows XP. It keeps track of all of the components that need to be installed for a particular program to run and ensures that any files that are shared by programs are not removed when one of those programs is uninstalled. The Error 1719 is an indication that some Windows Installer Service files are missing or have become damaged. Solution:
    The first thing to try is re-registering Windows Installer in the Windows registry. Make sure that no other programs are running and then click Start, Run, type msiexec /unregister in the Open field, and click OK. Next, click Start, Run, type misexec /regserver in the Open field, and click OK. Restart your computer and try installing or uninstalling again.

    If you’re still getting the error message, the next step is to try reinstalling the Windows Installer files. In order to do this, you’ll first need to rename the existing files.

    First, click Start, Run, and type msiexec /unregister in the Open field, and click OK.

    In My Computer, click Search and locate the following three files: msi.dll, msiexec.exe, and msihnd.dll. They are hidden files so you’ll need to select Search Hidden Files And Folders under More Advanced Options. When you’ve found the files, rename them, by removing the .dll and .exe extensions and replacing them with an .old extension(for example msi.dll becomes msi.old).

    Once you’ve renamed the files, WinXP will automatically replace them with a new copy from the dllcache (a hidden folder where copies of important system files are kept in case you mistakenly delete or rename critical system files). Restart your computer and try to install or uninstall the program again.

    Finally, if neither of the above processes corrects the problem, boot into Safe Mode, and go through the above steps again, first re-registering and then reinstalling.


    Go through the following links:

    Hope this will be helpfull

    Please rate me...

    Thanks & Regards.

    Sep 02, 2008 | PC Desktops

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