Ethernet connexion IP address does not update automatically
When I first received the credit card terminal machine, I plugged the ethernet cable to the modem/router and then the AC cord to the outlet as instructed, since I could not get connected, I changed the IP address to the one numbered for my location, now my internet service company reassigned me another IP address but the machine remains powering on with the old IP info even if I unplugged it from everything, it does not accept the new one, how can I reset or unblock this old IP address without resetting the rest of the programmed info ? please help !!!
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Re: ethernet connexion IP address does not update...
Press the purple more key on the left of screen then scroll down to other setup then go to comm then keep pressing next untill you see ip address then press edit, put in correct ip address, press exit and ok for save changes. If password is needed try 0000 then enter or
1 alpha alpha 66831 which would be Z66831 then enter
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if you have a seperate check reader for your terminal. start by unplugging the credit machine power source from side, then unplug all other devices from credit machine. clean the reader with canned air, never use liquid. plug in the devices and the power source last, this should fix the issue. if it does not you can
Connect the cables from the router or switch to the network card. I suggest giving the DVR a static ip address. Once you have that done you should be able to log into that machine from any other comuter on your network by opening internet explorer and typing the IP address of the DVR
One if not too late. This terminal is out of compliance with running credit cards through. But if your merchant service provider is allowing you to continue then at the main screen just:
Hit 1 Then enter CC # and enter or function. Then EXP date of the card then function. Then Address and or ZIP of the billing for the cardholder then enter and it should process it VIA dial approval line.
chances are you would need to RAM FILES, FLASH FILES, DEFRAG FILES....this is like resetting and crashing the terminal, starting all over again.
Try this, press F2 & F4 together you should be on GO VARIABLES, enter password 1 alpha alpha 66831 use the down arrow locate RAM FILES, CLEAR ALL GROUPS, CONFIRM, FLASH FILES, CLEAR ALL GROUPS, CONFIRM, then DEFRAG, ALL GROUPS, CONFIRM
Plug in your DSL or cable line (the one you are using) locate the DOWNLOAD, do a FULL
this should pickup your new IP address and make sure you are on COMM SERVER not on DIAL
(dial is only for analog phone line)
We are using software called Brainware Columbus to do Remote OS Deployment, Software Deployment & Remote Support. We have had LANDesk installed on all our computers, and since we uninstalled LANDesk and installed McAfee 8.7i Enterprise, we have had some difficulties with some computers where they show they are connected to our Wired Lan, but their IP settings have dissappeared, the settings are blank. When you click on the repair option for the network, it gives an error straight away, and we have also tried Uninstalled & Reinstalling the NIC, that also doesnt solve the problem. Please help
This is most likely cause by a crupt transaction or a transaction that is not aloud stuck inside the terminal. Once you batch out contact your processing comapnyask them if they see you current batch you jut settled. If so they will need to clear the the terminal and up the batch number. Just make sure all of your sale are settled with your processign comapny before you go ahead and clear the terminal.
HI, What you need to do is put in a static IP address. To do this, connect a computer to the router and get you IP address then add it to the terminal comm. Port settings. IF you need further assistance email me @ firstname.lastname@example.org
Just pop the lid with the button on the side of the terminal and drop the roll in with the paper coming out toward you as you face the machine. Close the lid and rip off excess. There is no need to feed paper through anything.