Question about HP LaserJet 1010 Printer

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Hp LaserJet 1000 series printer error message on front door cover and toner cartridge missing

With an error message on front door cover and toner cartridge missing my dependable printer of 6 years is not working. I have tried reinstalling, using a new cartridge, etc. without luck. I have a 1000 series not 1010

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  • dineshkumarg Dec 13, 2008

    The HP LThe HP LaserJet 1000 has the front cover door open or the cartridge is missing. But there is cartage and as well as front door is close. althaugh this message is printing and i am unable to print any thing.

  • franklinstah Jan 02, 2009

    Yes, I have used genuine HP cartridges. This same cartridge had been working. I also used it in another printer and it worked. I borrowed a cartridge from another printer and this printer did not work.

  • Anonymous Jan 02, 2009

    I have tried to reinstall the drivers from the CD many times.

  • franklinstah Jan 02, 2009

    I tried to uninstall and reinstall about 4 times without any luck. Sorry, didn't you read my first description.

  • surya069 Jan 16, 2009

    hp 1000 laserjet printer front cover doesn't open.

  • style_126 Jan 30, 2009

    this problem is really annoying,
    and unfortunately I am facing the same problem as franklinstah....
    does anyone know how to fix it?


  • Anonymous Mar 01, 2009

    Folks....I have given up...no one has a solution...I have trashed it. Too bad for HP on this one. It was a workhorse.



    Good luck to anyone else.

  • Anonymous Apr 20, 2009

    ur manual feed tray is working???
    ive got the same porb rite now
    and i was searching for solutions
    my manual feed tray is working... but the regular tray is not...
    must be some sensor prob in there.....

  • Leroy Elliott
    Leroy Elliott May 11, 2010

    Are you using GENUINE HP cartridges?

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Hi..
ijust solved this issue

WHOA ...

my printer is HP 1020,, and i was printing a huge number of sheets, which USED TO GET STUCK IN AGAGIN AN AGIAN... coz, i was using a low quality damned paper..

now,, it began to gave error ,tht either the front cover door not closed , or its toner cartridge missing.

Well,, simple solution for me was (which is basic i think)

>> Remove the metallic plate on the back of the printer
>>there you 'll find , on the right side, near the socket for poer cable, a "lever" like thing, thats the lever for the "barrier" between the SENSOR... move it and u'll get an idea..
>> if its jammed ,, then free it..
(mine was stuck into dont know wht, and i freed it, and all is fine)

>> if spring adjusment is wrong, correst it(you may get idea by moving it again n again, whether it comes bbacl to its orgignal position or not...

> remore the tonor cartidge and insert it back while looking on the lever movements.... and you ll get whats the matter with it..



PLEASE note it,,, that i think,, the sensors are NEVER damaged !!! mind it.....my knowlegde says , sensors are hardly damaged ..



-----Adios.... Tauseem Omer...Ravian Kemcolian.

Posted on Sep 12, 2009

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Thx. tauseefomer 's information was useful to me.

Posted on Jan 27, 2013

Replace - under $100. Basically the price of a cartridge

Posted on Feb 28, 2009

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1 Answer

Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

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1 Answer

Brothers Printer MFC 7420 Error Message "Back Door Open" I opened it and closed it several times still getting message. I unpluged it andtried again. Help


Hi. You have to follow these steps: Be very careful:

1. Open front cover, like in this image:
hiddenul_0.gif

2. Pull out your printer's toner cartridge & drum unit:
hiddenul_1.gif

3. Open back cover
hiddenul_2.gif

4. Pull the tab which is in front of you in order to open the rear chute cover.
hiddenul_3.gif

5. If there is any, pull the jammed paper out of the fuser.
hiddenul_4.gif



6. Close back cover and put the cartridge toner & drum unit back where it belongs.
hiddenul_5.gif

7. Close front cover too and see if it works! If your error will still appear, try powering your printer OFF & ON

I hope I helped you!

May 20, 2011 | Printers & Copiers

1 Answer

HOW DO I FIX THE ERROR 004-332...???


1. Reseat and clean the 4 toner cartridges and verify the orange plastic covers have been removed.
2. Reseat the toner cartridge carousel position. By doing the following:
Lift the handle of the first available toner cartridge or toner cartridge attempting to be installed and remove the toner cartridge.
Close the front cover. Power off the printer. Power on the printer.
An LCD message Insert <toner color> Toner appears. Open the front cover. To reinstall the toner cartridge, align the arrows on the cartridge with the corresponding arrows on the printer, guide the cartridge in until it snaps into place, and then push down the right lever to lock the cartridge in place. Close the front cover. The toner cartridge carousel rotates to the correct toner position.
3. Verify the developer rotor frame is not bent. If it is bent then the printer should be replaced, it would not be cost effective to replace the frame.
4. If it is not bent. Open the front door, try to rotate the carosel. It should NOT rotate. If the rotation is rigid and feels broken, then the printer should be replaced. If it rotates smoothly, the developer latch should be replaced. If the carosel does not rotate but still gives the error the rotor control board should be replaced.

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1 Answer

I am getting an error message that says "toner is not set, insert toner." I purchased a brand new cartridge, have taken it out a bunch of times and tried resetting it, nothing works. I've had the printer...


I had a similar problem on a Lexmark T520. Some of the off brand generic (and even a few brand name) toner cartridges have slight changes in design that make them miss, or nearly miss the sensor that indicates they're installed. this is usually a metal or plastic actuator on the top of the front panel door.

You can try putting pressure on the printer at different points on the cover. If this wakes up the printer you can either tape paper on the cartridge to make it the right shape to hit the sensor, or get a cartridge from a different manufacturer.

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1 Answer

How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove


This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

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1 Answer

Printer suddenly stopped printing


verify if you are printing with the correct paper size..... long is 8.5 by 13 and not 8.5 by 14.....

or

1. delete the installed driver
2. turn off the printer and let your computer detect the printer.... let it finish
3. restart your computer

Nov 09, 2008 | HP LaserJet 1020 Printer

1 Answer

Toner Error - reinstall drum unit


Hi, This worked for us:

The message "Toner Error" is usually caused by the drum and/or toner
cartridge not being installed properly or if the machine does not
recognize the toner. To clear this message, follow the steps listed
below:

1. Verify you are using Genuine Brother Cartridges. Brother strongly
recommends that you do not refill the toner cartridges provided with
your machine. We also strongly recommend that you continue to use only
Genuine Brother Brand replacement toner cartridges. Use or attempted use
of potentially incompatible tone cartridges in the Brother machine may cause damage to the machine and/or may result in
unsatisfactory print quality. Our warranty coverage does not apply to
any problem that is caused by the use of unauthorized third party toner
and/or cartridges. To protect your investment and obtain premium
performance from the Brother machine, we strongly recommend the use of
Genuine Brother Supplies.

2. Make sure that you are using the correct drum and toner cartridge(s)
for your machine. The part numbers for your model are as follows:
NOTE: Some cartridges can look EXACTLY the same among different models
and will fit the machine even if they are not designed for use in that
model. Verify the part number before using the cartridge(s).

TN550: Toner cartridge (standard)
TN580: Toner cartridge (high yield)
DR520 = Drum unitt.

3. Make sure that the cartridge is not damaged. Remove the toner
cartridge by following the steps listed below:

a. Press the cover release button and then open the front cover.

b. Remove the old drum unit and toner cartridge assembly. Place it on a
drop cloth or disposable paper to avoid scattering toner.
NOTE: Be careful not to spill the toner. If toner gets on your
clothes or hands, wipe or wash it off immediately with cold water.

c. Hold down the blue lock lever on the right and pull the toner
cartridge out of the drum unit.

d. Look at the toner cartridge and see if any parts or pieces appear to
be broken or missing, if so, the cartridge may be defective and should
be replaced.

4. If the toner cartridge is not damaged, reinstall it into the drum
unit. If it was damaged, use a new toner cartridge and reinstall it into
the drum unit.

5. Reset the drum/toner unit into the machine.

6. Close the front cover.

7. If the message "Toner Error' continues to appear on the display
unplug the machine from the wall outlet.

8. Open the front cover and remove the drum and toner assembly.

9. Look inside where the drum was. On the left side wall, look for a
small, black plastic lever/actuator. A flashlight may help see it.

10. Using the palm of your hand, slide it along the left wall in and
out a few times as this may free up the actuator/lever in case it is
stuck. The actuator/lever is spring loaded and needs to move back and
spring forward to operate correctly.

If the lever does not move, spring back or is missing and your machine
is within warranty, you can locate a Brother Authorized Service Center
(ASC) in your area or contact Brother Customer Service by calling
1-877-Brother (1-877-276-8437) Monday through Friday, excluding
holidays. If the machine is out of warranty, you can locate a Brother
Authorized Service Center using the information listed above.

If the lever moves freely and springs back to its original position
continue to Step 11.

11. Reinstall the drum and toner assembly, close the front cover and
plug the machine in.

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5 Answers

HP 1020 Error Message


Had the same problem. Changed cartridge. Still didn't work. I suggest taking out cartridge and examining inside of printer carefully. I found a piece of balloon and a hair tie (aargh!, my kids). Works now.
Just wanted to post this as one more thing to check before junking the printer or spending money on HP support.

Mar 20, 2008 | HP LaserJet 1020 Printer

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