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My thomson dtr

Dtr will not come on red -amber light flashing all the time

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  • Anonymous Nov 28, 2008

    dtr will not come on red -amber light flashing all the time

  • les735 Apr 10, 2009

    same problem for me too. Told by topuptv, who give the tec support for them now, that the software has become corrupt and is incurable so " you will just have to buy a new one". NOT the technical support I wanted to hear.

  • Anonymous Apr 22, 2009

    So many people are having this same problem at the same time. There are loads of forums about it. Thompson / TUTP don't want to know. The more people who complain to BBC Watchdog the more likely it will be that they investigate...

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Just found this solution and it worked for me ............. though it wiped the hard drive ............ basically restores to factory settings
turn all power off and back on again press stand by button repeatedly until flashing amber light is n constant them quickly press up down left right in that order as quick as you can .............
good luck

Posted on May 03, 2009

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Amber flashing light while on home base. New, pulled tab, placed on dock. First time said charge err1, took out battery and replaced. Now just flashes amber. Is this correct?


Your manuals are here. Flashing lights must be covered. A quick look at the site says flashing red is bin full. In fact, I found it. Flashing Amber is CHARGING.

Roomba 600/500 Battery and Charging Overview On some robots, the CLEAN light should pulse red/amber while charging. ... Amber - partially discharged; Red - nearly discharged; Flashing Red - discharged . homesupport.irobot.com homesupport.irobot.com/.../roomba-600%2F500-battery-and-charging- overview LabeledSupport ... clipped from Google - 12/2015 iRobot: Customer Care - Roomba 700 Anatomy homesupport.irobot.com homesupport.irobot.com/app/answers/.../a.../roomba-700-anatomy images?q=tbn:and9gcss8oogw3vmcv_uom0z_pxoi9q5tq9n4aqrcwbsxn0zd1blfvnacictdbyn iRobot: Customer Care - Roomba 700 Anatomy Solid Red = Battery Discharged; Amber Pulse = Charging; Solid Green = Fully Charged; Quick ... The battery indicator blinks when there is a charging issue. homesupport.irobot.com homesupport.irobot.com/app/answers/.../a.../roomba-700-anatomy LabeledSupport ... clipped from Google - 12/2015 iRobot Roomba 500 Series Battery Maintenance homesupport.irobot.com homesupport.irobot.com/ci/documents/.../042809_500MaintBatt_vib iRobot Roomba 500 Series Battery Maintenance Roombas "CLEAN" light should pulse red/amber while charging. ... Green - fully charged; Amber - partially discharged; Red - nearly discharged; Flashing Red - ... homesupport.irobot.com homesupport.irobot.com/ci/documents/.../042809_500MaintBatt_vib LabeledSupport ... clipped from Google - 12/2015 Roomba 400 Series/Discovery Battery and Charging Overview homesupport.irobot.com homesupport.irobot.com/.../roomba-400-series%2Fdiscovery-battery-and- charging-overview Roomba 400 Series/Discovery Battery and Charging Overview Your Roomba's POWER light should pulse red/amber while charging. ... Amber - partially discharged; Red - nearly discharged; Flashing Red - discharged. homesupport.irobot.com homesupport.irobot.com/.../roomba-400-series%2Fdiscovery-battery-and- charging-overview LabeledSupport ...

iRobot Owner Manuals and Quick Start Guides

Dec 31, 2015 | Roomba Vacuums

2 Answers

My thompson dtr box will not turn on now.it stays on an amber light and doesnt want to do anything else.1day it was fine,now its not.


Message taken from TopUpTV
Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 06, 2009 | Televison & Video

1 Answer

Thomson topupbox


hi i have sorted the problem i went on line of the make of the thomson freeview and their was other people with the same problem and they help me by reading their instrutions on their page now it is working .

May 04, 2009 | Thomson DTH8000 DVD Recorder

2 Answers

Thomson DTI6300-16, The amber light constantly flashes, no red or amber lights appear! any help/advise would be welcome


Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 04, 2009 | Televison & Video

1 Answer

My thomson dti 6300 250gb free view box wont turn on


Emailed Topuptv and got this reply

Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.


We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

May 04, 2009 | Televison & Video

2 Answers

Problem with Thomson DTR DT16300-25 I have bought a DTR and I have programs stuck in the Program Library which I don't want and can't get rid of. If I try it hangs the DTR and I have to remove power to...


We've had the same problem with our Thomson DTR, but it was relatively simple to fix. Go to the menu by pressing MENU, then press 4 followed by 6. This will show the Help menu. Then, key in 1397 to enter 'engineer' mode, which contains several useful diagnostic functions. Scroll to item 7 (disable library video window) and toggle it to Yes by pressing the right directional button on the remote. After this, press Library, then delete the unwanted programmes.
It's very annoying, but hopefully the bug will be fixed when the next software update comes out.

Hope this has helped.

Oct 02, 2008 | Thomson Televison & Video

8 Answers

Thomson DTI6300-16 digital TV recorder frozen, red light on constantly, no resposnse to any commands. I think it needs a factory reset - how do I do this?


Try Resetting the box to its factory setting:
  • Menu > Setup > Help
  • Then press the Green Button (Even though it doesn't show as an option)
  • Then press the Red button for a full reset
Warning: You will lose all data on the Hard Disk!

I did this when mine wouldn't record anything and dumped all my pre-recorded programs.
Worked a treat.

Jul 20, 2008 | Televison & Video

3 Answers

Thomson dti 6300 freeview box will not come on just shows constant red/orange light flashing all the time, tried leaving power off etc....anyone know?


What to do: if you have a solid amber light If the power light on the box will not change from solid Amber to solid Red then it is possible that a problem has occurred with the current in use software. Before attempting a fix, power the box off and on at the power socket and then wait at least 5 minutes for the solid RED lamp to appear.
If it still remains solid Amber and the box will not come out of standby to ON (Green light) then this can be corrected using the software revert procedure which is done using the box front panel buttons as follows:

1. Remove power to the unit by removing the power cable from the back of the box.

2. Wait 20 seconds and then restore the power cable while pressing the standby button repeatedly on the front panel of the box.

3. Release the standby button immediately when you see a lamp flash on the box's front display, and then immediately press the following front panel arrow buttons in this sequence:

- Menu
- OK

Note: you have to do this quickly and in sequence

4.The Orange light will flash and the STB will then reboot and should return with the previous version of software.

5. The box will now be running with the previous software version but it will automatically update with the latest version within approx 2 hours and you will be notified by message which will appear in the Message area within the Main Menu.

If you're still having problems please call 08444 159 159 and a member of the Technical Team will be happy to help.

Apr 13, 2008 | Televison & Video

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