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Have to reboot PC before receiving faxes

This Modem (HDAudio SoftV92 Data fax modem with SmartCP) came with my PC and have set it up to send & receive faxes after my stand alone machine broke down. It is good enough when it works but most, if not all, times it fails to receive a fax until I close down all progams I am working on and reboot the PC. As I am not a technical person, it would be really helpful if someone can explain why this could happen and whether it is possible to 'fix' it? I run CCTV cameras off this PC also so can there be a conflict ? I have Norton installed also.

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  • smita9 Nov 11, 2008

    Thank you for Help Pankaj_dic. I have amended the setting on firewall to 'allow' instead of 'custom' (is that what you meant?) and hope that it works.

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Check the firewall setting of norton

Posted on Nov 11, 2008

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I hope this helps and good luck! If my answer was helpful, please rate it "4 thumbs up" Thanks!

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