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Have to reboot PC before receiving faxes

This Modem (HDAudio SoftV92 Data fax modem with SmartCP) came with my PC and have set it up to send & receive faxes after my stand alone machine broke down. It is good enough when it works but most, if not all, times it fails to receive a fax until I close down all progams I am working on and reboot the PC. As I am not a technical person, it would be really helpful if someone can explain why this could happen and whether it is possible to 'fix' it? I run CCTV cameras off this PC also so can there be a conflict ? I have Norton installed also.

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  • smita9 Nov 11, 2008

    Thank you for Help Pankaj_dic. I have amended the setting on firewall to 'allow' instead of 'custom' (is that what you meant?) and hope that it works.

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Check the firewall setting of norton

Posted on Nov 11, 2008

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How do I hook up an HP v40 to my PC and a cable modem so that my FAX works?


You probably need to hook up to a landline telephone line, too. Or, you can use an "e-fax" service that lets you send faxes via internet. Basically, they would send your fax as middleman to the recipient. Windows Vista except Business version) does not have inherent fax support like Windows XP and Windows 7 Professional. And programs such as WinFax did not upgrade to Vista and 7. But, your fax modem should have come with some faxing software.

You put in modem card and then run telephone line to back. You can usually run a line to a telephone from the 2nd connection on the back with the telephone symbol below it.

Hope this helps you a litle.

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Proper modem driver for the Insignia D300?


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Can't receive faxes


Check to be sure your modem drivers are installed properly, or they are the correct version for your modem. You may need to re-install the drivers.

If the device still does not function correctly, you may need to purchase a new modem, they usually aren't very expensive.

May 08, 2009 | Dell Dimension E520 PC Desktop

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I can;t received faxes on my computer


Are you using DSL connection or Dial-up?
What OS are you using?

The fax line and voice line are using the same frequency so you should be able to fax directly from your pc fax modem when using Dial up connection but in DSL the data and voice are using different frequency. So in normal situations you wont be able to fax using DSL modem unless you use a separate fax machine.

However, if specified during the set-up of the DSL line, the signal can be separated so that some of the bandwidth is used to transmit an analog signal (for voice and fax) while the remaining bandwidth is used to transmit digital data. This allows for the use of the telephone or fax, and computer on the same line and at the same time. When inquiring about DSL with the service provider, specify the desire to use the phone line for voice or fax calls while connected through the computer to the Internet.

Reference the following setup options for using a DSL line with HP all-in-one or fax products.

Please refer to my solutions to your issue at http://www.fixya.com/support/t1440518-want_able_fax_from_computer_even_though

PLEASE RATE MY SOLUTION.

Jan 17, 2009 | PC Desktops

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You have to add Microsoft Fax to your printers. You add this from add/remove Programs/Windows Components in XP, Vista should be similar. Once it's install just print your document to the Fax printer as you would to your regular printer. You will then be presented with a Wizard walking you through your Fax preferences and cover page settings.

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How do I fax?


Sending a fax from your computer requires a fax modem and that your operating system be configured to allow you to send and receive faxes.

to send from fax software
step 1 Prepare the document that you want to fax. Step2 Prepare a fax cover sheet, if desired. Step3 Open your fax software - such as Microsoft Fax or Microsoft Exchange. Step4 Look for an icon or menu command that allows you to send a fax - such as Send New and Send Fax. Click on that item. Step5 Follow instructions for entering the fax number of the recipient and any other requested information. Be sure to include area codes and long-distance information if needed. Step6 Indicate whether you wish to send a cover sheet. Step7 When asked to attach the file, follow instructions to attach the file that you want to fax. Step8 When ready, click Send. The fax will begin to compile the information and, when ready, will dial the remote fax machine. Step9 When the connection is made, the fax will be sent. To Fax From Your Word Processing Program Step1 Some software products, such as Microsoft Word, allow you to fax a document without opening your fax software. Step2 Open the document that you want to fax. Step3 From the File menu, select Print. The Print window opens. Step4 Instead of printing to your default printer, look for an option that allows you to Print to Fax. Select this option and click Print. Step5 You will be asked to provide the recipient's fax number and other assorted information as with a fax program. Step6 The fax message compiles, the modem dials. If the connection is made with the other modem, the fax will be sent.

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2 Answers

I would like to use my epson stylus cx7800 to receive and send fax's. Can this be done. Please explain and instruct. Thanks. lstrat@telusplanet.net


If you are running Windows, and have a modem, you can use the Windows Fax Services which are built in.

You may not have it installed, as it's an optional component. Go to Control Pane/Add Remove programs. Select Windows Components on the left hand side. If Fax services is not checked, do so, and press OK. You may need your original Windows install CD to complete the task.

If you still need help with this, please respond to this message. If I have solved your problem, I would appreciate you rating this as "solved".

Good Luck
airoff

Jul 21, 2008 | PC Desktops

1 Answer

Cannot send or recieve faxes


You cannot send a fax on a broadband connection, they should have given you a splitter, if not get one, the splitter is a small box like thing, it has two telephone sockets on one side and one socket on the other, the telephone line from the wall is connected on one side, on the other side you have to connect your adsl modem in one and your telephone in another socket, Usually the sockets have descriptions on them specifing which decive should be connected to the socket.

Now you should have a dial up modem(56Kbps internal or external modem) connect this modem to the socket which specifies, Telephone. Configure the modem. configure yor fax settings to use this modem. Now you can send your faxes.

If your ISP does not support dial-up then you cannot use it to send faxes.

Post back with your results.

Jan 04, 2008 | PC Desktops

1 Answer

Fax config


Actually, you cannot send faxes through a DSL modem. You have to use a phone line or send it through the internet (not directly through the modem), at least from what I know...


Rgds.

Nov 08, 2007 | PC Desktops

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