Question about SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip mp3

It won't connect to my computer.i have windows xp sever pack 2.the product is detected but no image in my computer icon

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  • Anonymous Nov 14, 2008

    yo tengo windows vista xp sp3 indianhak

    y no detecta mi sansaclip e 2gb

  • nathaniel580 Nov 18, 2008

    sandisk sansa clip mp3 player

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1 Answer

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  • 8,596 Answers

Make sure the hold/lock is not engaged first.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Jan 01, 2009

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2 Answers

My Sansa clip mp3 player doesn't get detected


Trying:
1. Update Windows Media Player 11 for computer
2. Get in Device Manager, right click on icon device and anable it.
Good luck

Jan 22, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

Computer will not recongnize my sansa clip


Try another service pack on your windows XP or use Winamp ( Newest version ) To transfer music to your mp3 player.. hope it helps :)

Jun 21, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Can't find clip in my computer


This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.

" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.

If you run windows XP don't have Windows Media Player 11 installed, download and install it here,
http://www.microsoft.com/windows/windowsmedia/player/download/download.aspx

Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)

Open Rhapsody
From 'My Account' menu select de-authorize computer
Close Rhapsody

To delete the mcs.rma file:

1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.

To delete the basi3260.dll file:

1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.


on sansa Clip itself, disconnected from computer, go to settings, then choose format

Make sure Rhapsody, Windows Media Player, and all other media programs are closed

download firmware
http://forums.sandisk.com/sansa/board/message?board.id=clip&thread.id=2946 (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)

disconect
firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)

reconect
open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))

disconect
put in mtp (under USB mode on settings menu)

Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)

connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)

disconect

reconnect
wait a while updates finish

disconect
verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.


download one new track from rhapsody you never have downloaded before

reconect
transfer that one track to clip
wait for all updates to finish

disconect
verify account, dates on device, check that the track plays properly"

Hope that helps.

http://real.lithium.com/real/board/message?board.id=InstallingRhapsody&thread.id=26724

Feb 05, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Sansa clip installation


What you need to do is update your Windows Media Player. I believe it has to be WMP10 and higher. Let me know if that works. Oh and you also need at least Windows XP Service Pack 2. so update your windows software

Nov 08, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Help plz


You need to update your version of media player. You have to go to windows and update your service pack to service pack 2. If you are running Windows XP make sure you have service pack 2... Let me know if that helps...

Sep 07, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip


Assuming charge is from computer or laptop, you need the following programs: Windows XP Service Pack 2 & Windows Media Player 10 or 11. Good luck!

May 07, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Help me


Make sure your device is under MTP mode...to do that go under the menu settings, usb and device mode and change it to MTP

Assuming that you have windows media player 10.
1. Creating a selection in Windows Media Player
Launch Windows Media Player 10. Click on the Library tab then Add to Library > Add folder and select a folder (e.g. compilation of favourite songs, converted CD, folder of downloaded songs, etc.) from your hard drive (See Image 1). Click OK to confirm your selection. Your folder data will appear in the main window. Repeat the procedure for your other albums.

You can also do this by clicking File > Add to library > Add folder.

When your folders are ready, click-hold to select all your songs and then drag them to the window on the left, as indicated. Select the entire list again and click Now Playing List and select Synch List (See Image 2).

2. Transferring your selection to your MP3 player
Click on the Synchronize tab. Connect your MP3 player to your computer, your player will be automatically recognized by the computer and synchronization (that is file transfer) will begin immediately.

3. Transferring your MP3s to flash memory
Insert the memory card from your MP3 player or MP3 phone into your computer's card reader and open My Computer. Windows XP will automatically recognize your memory card and its icon should appear next to the other icons.

Click on its icon to open your memory card.

Select the MP3 file to transfer. If you want to transfer several files at once, control-click each individual file. In the File Manager window, click Copy File and select the destination folder.

Check this site for more clarification...I hope this helps..

http://technology.sympatico.msn.ca/How+to+transfer+music+to+an+MP3+player+using+Windows+Media+Player+10/How-To/PortableDevices/ContentPosting.aspx?isfa=1&newsitemid=a5dc6462-1612-44e5-a75b-e83cbbd7f373&feedname=HOWTO_PORTABLES_EN&show=False&number=0&showbyline=False&subtitle=&detect=&abc=abc&date=False
I hope this helps
Please rate accordingly
Thank You
Computerrep

Apr 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa clip


drag and drop the songs in the music folder.. in the drive you see in my computer... i am taking for granted your using windows xp.. so you should see a sansa clip icon in my computer so just open it and paste the music

Jan 13, 2008 | SanDisk Sansa m240 MP3 Player

2 Answers

Sansa clip; Does not appear on icons


unplug Sansa MP3 player from your PC, go to menu ->settings, scroll down to USB-Mode, change mode from MTP to MSC, re-connect, yout PC will connect, detect new usb devive, disk drive.... and your sansa icon will be displayed at computer folder.
Good Luck

Dec 25, 2007 | SanDisk Sansa Clip MP3 Player

13 Answers

Sansa e250-MTP Driver


MTP driver kit is located here.

MICROSOFT




Best of Luck.

Nov 08, 2007 | SanDisk Sansa e250 MP3 Player

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