Question about Dell UltraSharp 1907FP 19" LCD Monitor

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Vertical band on new monitor

My new monitor has a section consisting of 2 vertical lines about 3cm apart running from top to bottom - giving a 3-D effect of a vertical band. This appears in a different part of the screen with each logon but always the same width. The monitor has not been dropped or subjected to any stress (only out of the box on Friday) and its twin in a dual monitor setup is fine. The effect is very noticeable on a plain coloured background - not on white or multicoloured backgrounds. any ideas on what could cause this and should it be returned to the manufacturer? cheers

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Re: vertical band on new monitor

Without a second thought, send it back.
When you say the monitor has not be dropped, wht you are really saying is it has not been dropped by you.
There were alot of hands involved in getting it from the production line to your house.
At any stage it could have been dropped or given some form of impact (normally in transit)
That fault is in the panel itself and cannot be fixed.

Posted on May 31, 2008

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