This fridge will not dispense ice. Makes plenty of ice but will not dispense on the door. I had ordered a new circuit board and replaced which did not solve the problem. One other strange thing is if I unplug the red (power) wire from the light bulb socket (once i had removed the unit) The water will now dispense but yet no ice will. Please help!
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Re: GSS23LSTA SS WILL NOT DISPENSE ICE OR WATER
Open freezer door, pull out the ice bin, push and hold the door switch, and push on the ice dispenser pad / lever. The U shaped auger drive should turn at the back of the freezer behind where the ice bin was. I suspect it is not turning. If this is the case, you have a frozen auger motor. Just thawing it out will not permanently solve the problem, it must be replaced and a " boot " installed over it. It is important to know the exact full model and serial number, as there are several motors to fit various models.
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Most fridges don't need a motor to run in order to dispense water. A simple on / off solenoid on the water line (same for the ice maker) that makes a click when changing from off to on and on to off is usually all anyone hears (the ice maker makes rumbling sounds and you can hear ice falling into the bin - too).
Check for ice. If it has a maker and it is making ice, the problem could be a defective water dispenser switch, solenoid or other circuit component or wire. If no ice, I'd suspect a filter or water supply issue.
Make sure the filter is fully inserted and twisted into place. Many filters have marks to align when 1) inserting and 2) to let you know when it is installed correctly. When sure it is installed correctly - try to dispense water again. Many fridges will dispense water without a filter. Check your manual before trying this though! If not working still, remove the filter and try to dispense water. If you're able to dispense water, the problem is either the installation of the filter or the filter itself. Try to re-install it correctly. Try to dispense water again.
If it still doesn't work - call the plumber back and ask why there's no water. Or - try this yourself:
Locate the point of attachment to the domestic water supply that the plumber used. There should be a valve to turn the water on and off. If off, turn ON. Try to dispense water again.
If that doesn't work - check to see if the fridge has pinched, kinked or crushed the water supply line. You may need to move the fridge forward to gain access to the water line and connection point on the fridge. Repair or replace the line as needed and route in such a way that moving the fridge in or out will not cause it to damage the line again.
i have the same fridge... same problem, except not only does it not dispense ice, it also dosent dispense the water too. i recently had a power outage, and when the fridge was turned back on the digital warmer and colder setting have been flashing 0 non stop making it unable to set temps... any suggestions?
check the door in the dispenser if moisture is condensing and freezing so that the door won't open try manually popping the door open just before you attempt to dispense ice, maybe you'll get lucky, otherwise your going to have to get a technician to come and check the micro-switch for the dispenser
If the little green lites show up , you do not need a circuit board . If you get a hum or buzzing noise when pushing for CRUSHED ice , then the auger motor is frozen up . Remove the ice bin and use a hair dryer directly on the forks which turn the dispensor . The heat will transfer into the motor , defrosting the armature . Try closing the freezer door ocassionally and pushing the arm to test if forks turn .
Sounds like the dispenser auger is frozen up or stuck. The lights dimming happens because the voltage drop from the stuck auger's motor when you try to use it. Remove the ice machine and clean it. Do not try to take it apart! Sometimes, the ice machine will fill too much with water and get stuck. Often, it's because the cabinet isn't level.
The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.